How to Apply to Lufthansa Group

About Lufthansa Group

Application Process

1. 1
   Search and apply through lufthansagroup

   Search and apply through lufthansagroup.careers — the unified career portal covering Lufthansa Airlines, SWISS, Austrian Airlines, Brussels Airlines, Eurowings, Lufthansa Cargo, Lufthansa Technik, Lufthansa Systems, and most other Group entities. Filter positions by company, location, function, and employment level. Create a candidate account through apply.lufthansagroup.careers to save jobs, set up job alerts, manage favorites, track application status, and edit your talent profile. The portal supports social login via Facebook, Google, LinkedIn, and Xing in addition to standard email registration. Note that some specialized roles — particularly pilot training programs through the European Flight Academy and certain Swiss/Austrian-specific recruitment — may route through dedicated subpages of lufthansagroup.careers.

2. 2
   Submit your application with the documents required by the specific role

   Submit your application with the documents required by the specific role. For most professional positions you will upload a CV and (optionally) a cover letter, plus relevant certifications. For early career and graduate roles, the online application may not require a CV at all — instead, the form asks structured questions about your education and previous experience that are directly needed to evaluate the position. Pilot applicants must additionally upload license, type rating (if held), aviation medical, and passport. Cabin crew applicants typically upload CV, photograph, and proof of language qualifications. Take time to complete every field precisely — automated CV screening and structured form data drive the first filtering pass.

3. 3
   Complete online assessments if invited

   Complete online assessments if invited. Lufthansa uses a battery of psychometric tests depending on the role: numerical reasoning, verbal reasoning, logical reasoning, and analytical thinking tests (recognizing patterns and rules in tables of letters and numbers under time pressure). Each individual test caps at a maximum of 15 minutes — you cannot pause once started, so set up a quiet, uninterrupted environment. Lufthansa explicitly notes that scoring is based on accuracy, not speed of completion, so prioritize correct answers over rushing. For early career candidates and graduate program applicants, a multi-step logics test is mandatory in the first round.

4. 4
   Participate in a phone or video screening interview with a recruiter, typically

   Participate in a phone or video screening interview with a recruiter, typically 30-45 minutes. This conversation explores your motivation for joining Lufthansa Group specifically (versus other airlines or aviation employers), your understanding of the Group's structure and the specific entity you are applying to, your relevant experience, and basic cultural fit. For customer-facing roles, language proficiency (especially German for Lufthansa Airlines roles, English as the global business language, and the local language for SWISS, Austrian, or Brussels positions) is verified during this stage.

5. 5
   Attend a hiring manager and team interview, typically video or in-person dependi

   Attend a hiring manager and team interview, typically video or in-person depending on location. This round dives deeper into your technical expertise, professional experience, and cultural alignment with the specific business unit. For corporate, IT, engineering, and Lufthansa Technik roles, expect competency-based questions, technical scenarios, and case-style discussions. For commercial, marketing, and customer experience roles, expect questions about specific aviation industry challenges and how you would approach them. Interviewers also evaluate your understanding of the airline business and your fit with the team.

6. 6
   For graduate programs, leadership development tracks, pilots, cabin crew, and se

   For graduate programs, leadership development tracks, pilots, cabin crew, and select strategic roles, attend an Assessment Center as the final stage. Graduate program assessment centers are on-site events combining group exercises, structured discussions, case study presentations, and individual interviews. Pilot selection involves the multi-day DLR Test in Hamburg (with a notably low ~5-10% pass rate), followed by an Interpersonal Assessment Centre in Hamburg or Zurich, and ultimately a Simulator Assessment using an Airbus A320 Level D full flight simulator at Frankfurt or Munich. Cabin crew assessment days combine group exercises, role-play scenarios under stress, language verification, and individual interviews.

7. 7
   Complete background and pre-employment checks, then receive a hiring decision

   Complete background and pre-employment checks, then receive a hiring decision. The full Lufthansa Group hiring process typically takes four to eight weeks for standard professional roles, longer for pilots and senior leadership. Final-stage candidates undergo background verification including reference follow-up, criminal record checks, and (for safety-sensitive aviation roles) financial history review and verification of the last five years of work history including any gaps. Flight crew positions also require an aviation medical examination certifying fitness to fly. Successful candidates receive a written offer with details on compensation, benefits, base location, and start date.

Resume Tips for Lufthansa Group

Interview Culture

Lufthansa Group's interview culture reflects its dual identity as both a German-engineered, safety-first aviation institution and a modern, internationally diverse service organization.

What Lufthansa Group Looks For

• Genuine aviation passion combined with professional substance. Lufthansa is the airline of aviation enthusiasts — interviewers can quickly tell who is genuinely fascinated by the industry versus who sees it as a generic employer. Demonstrate authentic interest through specific knowledge: aircraft types you find compelling and why, route strategy decisions you find interesting, sustainability challenges you have followed, or operational excellence stories that have impressed you. Pair this passion with substantive professional achievements relevant to the role.
• Safety-first mindset. Aviation is a zero-tolerance industry for safety lapses. Lufthansa values candidates who instinctively prioritize safety, reliability, and regulatory compliance — even when it conflicts with short-term commercial pressure. For operational and engineering roles, this is non-negotiable. For corporate roles, demonstrate decisions where you upheld standards under pressure or escalated concerns rather than cutting corners.
• Service excellence orientation. Lufthansa Airlines and SWISS in particular position themselves at the premium end of the European market, where service quality is the brand promise. Demonstrate genuine customer empathy, attention to detail, and pride in delivering high-quality experiences. For non-customer-facing roles, frame internal service excellence — supporting colleagues, delivering reliable handoffs, building tools that work elegantly.
• Cross-cultural competence and language skills. With employees from 164 nations and operations across at least five distinct national cultures (German, Swiss, Austrian, Belgian, Italian) plus a global route network, cultural agility is genuinely valuable — not just a checkbox. Concrete examples of working effectively across cultures, navigating language barriers, and adapting communication styles are powerful differentiators.
• Structured thinking and analytical rigor. German engineering and management culture rewards clear, structured, evidence-based reasoning. In interviews, walk through your logic explicitly: state the problem, identify the key variables, work through trade-offs, reach a conclusion. Avoid hand-waving or jumping to answers without showing your work. Frameworks (STAR for behavioral, structured hypothesis trees for case discussions) are appreciated.
• Reliability and follow-through. Aviation operates on schedules measured in minutes, not days. Lufthansa values people who do what they say they will do, when they said they would do it. In interviews, examples of meeting commitments under difficult circumstances — delivering on time despite obstacles, owning mistakes, closing the loop — resonate strongly.
• Sustainability awareness. Lufthansa is under significant regulatory and reputational pressure to decarbonize. The Group is investing in sustainable aviation fuel (SAF), fleet renewal for efficiency, and operational efficiency improvements. Candidates who understand the aviation sustainability landscape — its real constraints, the technology pathways, the policy environment — are increasingly valued, especially in corporate strategy, sustainability, finance, and engineering roles.
• Diversity, equity, inclusion, and belonging as lived practice. Lufthansa Group has invested heavily in DEIB — six Employee Resource Groups (Cultural Connection, Diversifly LGBTQ+ network, EmpowAIR Women, LH Social Club, First-Flight Parents, Disability Alliance), the IATA 25-percent-women-in-management goal achieved in Q1 2025, and a 2024 corporate inclusion agreement strengthening rights for people with disabilities. Demonstrate that you understand inclusive workplaces are about culture and behavior, not just policy.

Open Positions

Lufthansa Group currently has 231 open positions.

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