Key Takeaways
- Great-West Lifeco is a holding company; you are actually applying to Canada Life, Empower Retirement, Putnam Investments, Irish Life, or Canada Life UK. Each subsidiary uses a different ATS — SuccessFactors at Canada Life, Workday at Empower, Franklin Templeton's ATS at Putnam during transition.
- Power Corporation of Canada controls roughly 71% of Great-West Lifeco. The ownership structure shapes the institution's long planning horizons, low senior leadership turnover, and conservative pace.
- Hiring is structured, multi-stage, and deliberate. Three to four rounds is typical, and the gap between final interview and offer commonly runs one to three weeks. Pushing for faster decisions misreads the institution.
- Tailor for each subsidiary's domain language: insurance and bilingual Canadian financial services for Canada Life; US retirement recordkeeping and ERISA fluency for Empower; Boston buy-side investment process for Putnam.
- Credentials matter and are checked. SOA/CIA exam progress for actuaries, CFA charter or progress for investment roles, CIP or LLQP for licensed Canadian roles, FRM or PRM for risk roles. List them precisely.
- Total compensation is strong and tilts toward long-term benefits — defined benefit pension components in some Canada Life roles, defined contribution matching, employee share purchase plans, and comprehensive group benefits. Value the full package, not only base salary.
- Tenure and stability are read as positive signals, not as lack of ambition. Frame your career narrative around long-arc progression rather than sprint optimization.
About Great-West Lifeco
Application Process
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1
Identify which subsidiary owns the role you actually want
Identify which subsidiary owns the role you actually want. Searching 'Great-West Lifeco' on LinkedIn surfaces postings from Canada Life, Empower, Putnam, Irish Life, Canada Life UK, and the holding company itself. Each subsidiary has its own careers portal and its own ATS. The holding company at greatwestlifeco.com directs candidates to the operating company sites — there is no central applications portal, and applying through one subsidiary does not propagate your profile to the others.
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2
For Canada Life and Great-West Lifeco corporate roles in Canada, apply through c
For Canada Life and Great-West Lifeco corporate roles in Canada, apply through careers.canadalife.com, which routes job search to jobs.canadalife.com and authentication into SAP SuccessFactors under the company instance 'thegreatweP2'. The SuccessFactors profile you create is reusable across every Canada Life and Great-West Lifeco corporate posting in Canada and Ireland.
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3
For Empower Retirement roles in the United States, apply through empower
For Empower Retirement roles in the United States, apply through empower.com/about/careers, which routes to jobs.empower.com and ultimately to the Workday tenant at empower.wd12.myworkdayjobs.com/empower. Workday accounts are separate from SuccessFactors — you will need to create a fresh profile.
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4
For Putnam Investments roles in Boston, expect to be redirected to franklintempl
For Putnam Investments roles in Boston, expect to be redirected to franklintempletoncareers.com during the post-acquisition transition. Putnam was acquired in January 2024, and ATS migration in asset management acquisitions typically takes 18–24 months. Confirm with the Putnam recruiter which system your application actually lives in before assuming the recruiter side will see it.
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5
Build a SuccessFactors profile that mirrors your resume exactly: SuccessFactors'
Build a SuccessFactors profile that mirrors your resume exactly: SuccessFactors's parser populates application fields automatically, but it makes characteristic mistakes with employment dates spanning multiple roles at the same employer and with non-standard section headings. Verify every field after auto-fill and correct anything the parser got wrong before submitting.
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6
Tailor each application to the specific posting
Tailor each application to the specific posting. Canada Life recruiters explicitly screen for evidence that the candidate read the job description — generic resumes are filtered out at the first review pass, and the SuccessFactors keyword match scoring rewards candidates who mirror the language of the requisition.
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7
Submit a cover letter even when the field is marked optional, particularly for a
Submit a cover letter even when the field is marked optional, particularly for actuarial, underwriting, claims, and senior corporate roles. Canada Life's recruitment culture values written communication, and a strong cover letter compensates for resume gaps in a way that simply submitting a CV cannot.
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8
Expect an initial application acknowledgement within 24 hours via SuccessFactors
Expect an initial application acknowledgement within 24 hours via SuccessFactors's automated email, followed by silence for 2–4 weeks while the recruiter completes initial screening. Canada Life's hiring committees meet on weekly cadences and a normal time-to-first-interview is 3–5 weeks for non-urgent roles. Empower in the US moves faster, typically 1–3 weeks.
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9
If you are applying from outside Canada for a Canadian role, address work author
If you are applying from outside Canada for a Canadian role, address work authorization explicitly in your cover letter. Canada Life sponsors work permits selectively for hard-to-fill actuarial, IT architecture, and quantitative roles, but it does not sponsor for the bulk of customer service or operations openings. Stating your authorization status up front prevents the screen from stalling at the document-checking step.
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10
For bilingual postings in Quebec and at federal-jurisdiction roles, French profi
For bilingual postings in Quebec and at federal-jurisdiction roles, French proficiency is tested. The Quebec subsidiary of Canada Life (with offices in Montreal) operates in French, and customer-facing roles serving Quebec clients require working fluency. Self-assess honestly — Canada Life uses standard CEFR-style verbal assessments for bilingual roles.
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11
Once invited to interview, request the names and titles of every interviewer in
Once invited to interview, request the names and titles of every interviewer in advance. Canada Life and Empower both routinely share the panel composition with candidates, and using the prep window to research each interviewer's LinkedIn profile is expected, not opportunistic.
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12
After the final interview, expect a 1–3 week gap before a verbal offer, followed
After the final interview, expect a 1–3 week gap before a verbal offer, followed by a written offer through SuccessFactors's offer letter module (Canada Life) or Workday's offer module (Empower). Background checks for financial services roles include credit history, criminal record, and education verification, and typically run 2–4 weeks before a start date is confirmed.
Resume Tips for Great-West Lifeco
Use a single-column, standard-fonts resume in Word
Use a single-column, standard-fonts resume in Word .docx or PDF. SuccessFactors and Workday both parse multi-column resumes badly, frequently misordering employment chronology when text runs across columns. Stick to Calibri, Arial, or Times New Roman at 10–12pt for body text and avoid header/footer regions for any content the parser needs to extract.
Lead with the language of insurance and financial services
Lead with the language of insurance and financial services. Canada Life's recruiters and SuccessFactors's keyword scoring both reward candidates who use industry-standard terminology — life insurance, group benefits, segregated funds, defined contribution, defined benefit, recordkeeping, actuarial valuation, OSFI, IFRS 17, AML, KYC — over generic management vocabulary. If you have done insurance-adjacent work without using the formal labels, retitle for clarity.
Quantify with the specific metrics insurers care about: assets under administrat
Quantify with the specific metrics insurers care about: assets under administration (AUA), assets under management (AUM), number of plan participants, premium volume, claims processed per quarter, loss ratios, persistency rates, expense ratios, and Net Promoter Score (NPS) for client-facing roles. 'Improved customer experience' is invisible; 'raised plan sponsor NPS from 38 to 51 over four quarters' is fundable.
For actuarial candidates, list your exam progress in the format the profession r
For actuarial candidates, list your exam progress in the format the profession recognizes. Use the Society of Actuaries (SOA) and Canadian Institute of Actuaries (CIA) credential names and exact exam codes, list the order in which exams were passed and the dates, and include your current credentialing track (ASA, FSA, FCIA, ACAS, FCAS) with target dates if you are mid-credential. Canada Life's actuarial recruiters can read this notation at a glance and treat anything else as ambiguity.
For Empower Retirement candidates, foreground experience with retirement plan re
For Empower Retirement candidates, foreground experience with retirement plan recordkeeping platforms (Empower's own platform, Voya, Fidelity Workplace Investing, Principal, Vanguard Institutional, T. Rowe Price Retirement Plan Services), ERISA, the SECURE 2.0 Act, plan compliance testing (ADP/ACP, top-heavy, 415 limits), and any experience with payroll integrations such as Workday, ADP, Paycom, or Paylocity.
For Putnam Investments candidates, structure your buy-side experience the way bu
For Putnam Investments candidates, structure your buy-side experience the way buy-side recruiters expect: portfolio strategy worked on, asset class coverage, AUM, named funds where you contributed and the nature of the contribution, performance attribution methodology (Brinson-Fachler, Brinson-Hood-Beebower), CFA charter or progress, and any compliance certifications. Putnam, like most asset managers, reads sell-side resumes through a buy-side lens, so explicitly translate sell-side accomplishments into investment thesis impact.
For technology roles supporting CONNECT, the cloud transformation program, name
For technology roles supporting CONNECT, the cloud transformation program, name the cloud platforms (Microsoft Azure is the strategic primary, AWS is significant for Empower's recordkeeping infrastructure), the data platforms (Snowflake, Databricks), and the integration patterns (Apache Kafka, MuleSoft, API gateway architectures). Insurance IT recruiters also screen for experience modernizing mainframe-adjacent systems — if you have COBOL-to-Java or AS/400-to-cloud migration experience, list it explicitly.
Address the Canadian context if you are applying to Canadian roles
Address the Canadian context if you are applying to Canadian roles. List Canadian-equivalent credentials where relevant (Chartered Insurance Professional via the Insurance Institute of Canada, Life License Qualification Program for licensed sales roles, Canadian Securities Course for wealth-adjacent positions). If your degree is foreign, indicate Canadian credential equivalency through World Education Services where you have it.
Show longevity, not just velocity
Show longevity, not just velocity. Great-West Lifeco's median employee tenure is among the highest in Canadian financial services — multi-decade tenures are common in actuarial, claims, and group benefits. Hiring managers screen for candidates who plausibly stay three-plus years, and a resume showing six employers in five years requires explanation in the cover letter, not silence.
Use a brief professional summary at the top — three to four lines, not a paragra
Use a brief professional summary at the top — three to four lines, not a paragraph. State your discipline (actuary, underwriter, claims adjudicator, software engineer, portfolio analyst), years of relevant experience, the scale of the work (premium volume, AUM, plan participants, codebase size), and your authorization to work in the relevant geography. Drop any aspirational framing.
Save the file with a parser-friendly filename: FirstName_LastName_RoleTitle_2026
Save the file with a parser-friendly filename: FirstName_LastName_RoleTitle_2026.docx. Avoid spaces, special characters, and version numbers like '_v3_FINAL' that get into screening reports and look unfinished.
Submit in Word
Submit in Word .docx format unless the posting specifically requires PDF. SuccessFactors's Word parser is materially more reliable than its PDF parser, particularly with date-range extraction. The exception is creative or design-adjacent roles where layout fidelity matters — those should go as PDF.
ATS System: SAP SuccessFactors (Canada Life and Great-West Lifeco corporate); Workday (Empower Retirement); Franklin Templeton legacy ATS (Putnam, transitional)
Canada Life and Great-West Lifeco's corporate Canadian and Irish operations run on SAP SuccessFactors Recruiting under the company instance 'thegreatweP2', hosted on the EU SuccessFactors data centre (career5.successfactors.eu, performancemanager5.successfactors.eu). The candidate-facing search portal is jobs.canadalife.com and the applicant authentication and profile management surface is the SuccessFactors-hosted candidate dashboard. Empower Retirement in the United States runs on Workday Recruiting with the tenant slug 'empower' on Workday's WD12 pod (empower.wd12.myworkdayjobs.com/empower). Putnam Investments, acquired from Franklin Templeton in January 2024, currently routes career applications to franklintempletoncareers.com while ATS migration to a Great-West Lifeco-controlled system proceeds. SuccessFactors and Workday parse resumes very differently — SuccessFactors's parser is more sensitive to section headings and date formats, while Workday is more sensitive to file format and column layout — so candidates applying across subsidiaries should expect to verify auto-fill output separately for each system.
- For SuccessFactors (Canada Life), submit Word .docx with single-column layout, standard headings (Experience, Education, Skills, Certifications), and ISO-style dates (MMM YYYY — MMM YYYY or MMM YYYY — Present). Avoid graphical headers, text boxes, and tables for content the parser needs.
- Reuse your SuccessFactors profile across Canada Life roles. The 'thegreatweP2' instance covers Great-West Lifeco corporate, Canada Life, and the Canadian arm of the holding company — your profile and prior applications are visible to recruiters across the group.
- For Workday (Empower), upload your resume to auto-populate, then carefully review every parsed field, particularly employment date ranges and degree fields. Workday's parser commonly truncates compound job titles ('Senior Software Engineer II, Platform Reliability') and silently drops content that does not match its expected schema.
- Use complete LinkedIn-quality job descriptions in your application's experience entries even after uploading a resume. Both ATSes index the application form text more aggressively than the attached resume for keyword matching, and minimal entries hurt your match score.
- For bilingual Canada Life roles, indicate French proficiency level in the dedicated language fields, not only in the resume body. SuccessFactors uses structured language fields for filtering bilingual candidate pools.
- Set up email alerts in SuccessFactors and Workday for the specific job families you target. Both systems send notifications faster than LinkedIn's job alerts, particularly for internal-priority requisitions that go live without paid promotion.
- Avoid creating duplicate SuccessFactors accounts. If you have applied to Canada Life or Great-West Lifeco previously, reuse your existing account — duplicates are detected at recruiter triage and resolved by deleting the newer profile, which can lose your most recent application history.
Interview Culture
Interviewing at Great-West Lifeco group companies is a structured, multi-stage process that strongly favours the prepared, the specific, and the unhurried.
What Great-West Lifeco Looks For
- Demonstrated longevity at prior employers and a credible reason for any short tenures. Great-West Lifeco companies hire for retention, not for sprints, and a resume of three-plus year tenures with clear progression is read as a strong positive signal.
- Domain knowledge in life insurance, group benefits, retirement plans, or asset management — and the vocabulary that goes with it. Adjacent industry experience (banking, P&C insurance, wealth management) is welcome, but candidates who cannot speak the language of the specific subsidiary they are applying to are filtered out at the panel stage.
- Regulatory and compliance literacy. OSFI, IFRS 17, the Canadian Insurance Companies Act, and provincial insurance regulator frameworks (FSRA in Ontario, AMF in Quebec) for Canada Life roles; ERISA, SECURE 2.0, and SEC investment advisor frameworks for Empower and Putnam. Even technical roles are expected to know which regulator their work answers to.
- Bilingual capacity (English and French) for many Canada Life roles, particularly customer-facing positions, Quebec operations, and federally regulated functions. CEFR B2 or higher is expected for roles flagged bilingual.
- Comfort operating inside a controlled-shareholder, conservatively run institution where decisions are deliberate, hierarchies are real, and the dominant cultural reference points are insurance regulation, fiduciary duty, and the long-term priorities of the controlling shareholder.
- Quantitative discipline backed by credentials. Actuarial roles require visible exam progress on the SOA or CIA tracks. Investment roles favour CFA charter-holders or candidates in late stages. Risk and analytics roles welcome FRM, PRM, or graduate degrees in statistics, mathematics, or computational finance.
- Cloud, data, and integration skills for the CONNECT transformation. Microsoft Azure is the strategic primary platform, AWS is significant in Empower's recordkeeping stack, and modern data tooling (Snowflake, Databricks, Apache Kafka, MuleSoft) is broadly relevant.
- Genuine interest in financial services as a career, not as a temporary stop. Interviewers ask explicit questions about long-term career direction and weight the answers heavily.
- Strong written communication. Insurance and asset management generate enormous volumes of internal documentation, regulatory filings, and client correspondence, and weak writing surfaces quickly. Cover letters are read closely.
- Cultural fit with each specific subsidiary. Canada Life is Canadian financial services polite; Empower is US retirement plan competitive; Putnam is Boston buy-side traditional; Irish Life is European life-and-pensions disciplined. Demonstrating that you understand which culture you are entering is itself a hiring signal.
Frequently Asked Questions
Is Great-West Lifeco the same company as Canada Life?
Who controls Great-West Lifeco?
Which ATS does Great-West Lifeco use?
Where is Great-West Lifeco headquartered?
How long does the hiring process take at Canada Life or Great-West Lifeco?
Is bilingual French required at Canada Life?
Does Great-West Lifeco sponsor work permits?
What is the CONNECT transformation, and is it hiring?
How are interviews structured for actuarial roles?
What is compensation like at Great-West Lifeco group companies?
Open Positions
Great-West Lifeco currently has 68 open positions.
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Sources
- Great-West Lifeco — Corporate site —
- Canada Life Careers — SuccessFactors-backed careers portal (thegreatweP2 instance) —
- Canada Life Job Search —
- Empower Retirement Careers (Workday — empower.wd12.myworkdayjobs.com) —
- Putnam Investments Careers — currently routes to Franklin Templeton during transition —
- Power Corporation of Canada — controlling shareholder of Great-West Lifeco —
- Great-West Lifeco completes acquisition of Putnam Investments — January 2024 —
- Irish Life Group — Great-West Lifeco's Republic of Ireland subsidiary —
- Canada Life UK — Allianz GB individual protection acquisition (2023) —