How to Apply to Global Payments

Key Takeaways

Apply through the official Workday portal at tsys.wd1.myworkdayjobs.com/TSYS — despite the TSYS branding, this is the current Global Payments careers site — and set up job alerts, since active listings are limited and roles fill quickly
Optimize your resume with payments-industry terminology (PCI-DSS, EMV, merchant acquiring, SaaS, transaction processing) that matches the specific job posting's language, and verify all parsed fields after Workday processes your upload
Prepare for interviews by studying Global Payments' three business segments (Merchant Solutions, Issuer Solutions, Consumer Solutions) and understanding where your target role fits within the company's strategic priorities
Quantify every significant achievement on your resume — Global Payments processes billions of transactions and generates billions in revenue, so demonstrating your ability to operate at scale speaks their language
Highlight any experience with acquisitions, organizational integrations, or cross-border collaboration — Global Payments' growth-through-acquisition model means adaptability is a core cultural value
For sales and relationship management roles, come prepared with specific metrics: quota attainment percentages, portfolio sizes, revenue growth figures, and client retention rates that prove your commercial impact
Research Global Payments' recent earnings calls, press releases, and product announcements to demonstrate informed enthusiasm — interviewers at fintech companies highly value candidates who understand the business beyond the job description

About Global Payments

Global Payments (NYSE: GPN) is one of the world's leading payment technology and software companies, providing infrastructure that powers commerce for merchants, card issuers, and financial institutions across more than 100 countries. Headquartered in Atlanta, Georgia, the company significantly expanded its reach through its landmark 2019 merger with TSYS (Total System Services) and its 2023 acquisition of EVO Payments, creating a fintech powerhouse spanning Merchant Solutions, Issuer Solutions, and Consumer Solutions segments. With approximately 27,000 employees worldwide, Global Payments processes billions of transactions annually and serves customers ranging from small businesses to the world's largest financial institutions. The company culture blends the fast-paced innovation ethos of fintech with the stability of an established Fortune 500 enterprise. Teams operate with a global mindset — as evidenced by roles spanning the UK, Mexico, the United States, and beyond — and employees frequently collaborate across borders and business units. Global Payments emphasizes what it calls a 'technology-first' approach, investing heavily in cloud-native platforms, integrated software, and embedded payments solutions. People are drawn to Global Payments for the scope of its impact on global commerce, competitive compensation and benefits packages, and the career mobility afforded by a diversified organization. The company's continued acquisition strategy means new teams, technologies, and growth opportunities emerge regularly. For professionals in payments, fintech, software, compliance, and financial services, Global Payments represents a chance to work at the intersection of technology and money movement at a truly global scale.

Application Process

1
Explore Roles on the Global Payments Workday Careers Portal
Navigate to Global Payments' careers page, which is hosted on a Workday domain still branded under the legacy TSYS name (tsys.wd1.myworkdayjobs.com/TSYS). Don't be confused by this — it is the official, current application portal for all Global Payments roles. With typically only a small number of active postings at any given time, browse carefully, use keyword filters, and consider setting up job alerts to be notified the moment new positions are listed.
2
Create or Log Into Your Workday Candidate Account
You'll need a Workday candidate profile to apply. If you've applied to any other company using Workday, you may already have credentials, but Global Payments' instance is separate — you'll need to create a new profile on their specific portal. Complete every field in your profile thoroughly, as Workday auto-populates application forms from your profile data, and incomplete profiles can lead to parsing errors that hurt your candidacy.
3
Tailor Your Resume and Submit Your Application
Upload a resume specifically optimized for the role, incorporating keywords from the job description — particularly payment technology terminology, software platforms, and compliance frameworks relevant to the position. Workday will attempt to parse your resume into structured fields; review every parsed field for accuracy before submitting. If the application includes supplemental questions about your experience with payment processing, PCI compliance, or specific software, answer them in detail rather than referring the reviewer to your resume.
4
Complete Any Required Assessments or Questionnaires
Depending on the role — particularly for sales positions like Outside Sales Representative or compliance roles like PCI-DSS Compliance Specialist — you may be asked to complete skills assessments, behavioral questionnaires, or situational judgment tests. These are typically administered through Workday or an integrated third-party platform. Complete them promptly, as delays can signal low interest to the recruiting team.
5
Recruiter Phone Screen
If your application clears the initial screening, a Global Payments talent acquisition specialist will typically reach out for a 20-to-30-minute phone screen. Expect questions about your understanding of the payments industry, your motivation for joining Global Payments specifically, salary expectations, and logistical factors like location flexibility or travel willingness — especially for field roles like EPOS Installation Engineer or Relationship Manager positions across Latin America.
6
Hiring Manager and Panel Interviews
Successful candidates typically advance to one or two rounds with the hiring manager and potentially a cross-functional panel. For technical and compliance roles, expect scenario-based questions about payment ecosystems, PCI-DSS standards, or software implementation challenges. For sales and relationship management roles, be prepared to discuss pipeline development, revenue targets, and client retention strategies with concrete metrics from your experience.
7
Offer, Background Check, and Onboarding
Global Payments, as a financial services company handling sensitive payment data, conducts thorough background checks that commonly include criminal history, employment verification, credit checks, and potentially regulatory compliance screenings. Once you accept an offer through Workday, onboarding is managed through the same platform, and you'll be integrated into the company's systems — which may include legacy TSYS infrastructure depending on your business unit.

Resume Tips for Global Payments

critical

Speak the Language of Payments and Fintech

Global Payments operates in a highly specialized industry with its own lexicon. Your resume should naturally incorporate terms like 'payment processing,' 'merchant acquiring,' 'card issuing,' 'PCI-DSS,' 'EMV,' 'point-of-sale (POS/EPOS),' 'integrated payments,' 'SaaS,' and 'transaction processing' where relevant to your experience. Recruiters and Workday's keyword matching both rely on these industry-specific terms to identify qualified candidates. Generic phrases like 'financial services experience' without specificity will not differentiate you.

critical

Mirror the Exact Job Title and Key Requirements

Workday's search and filtering capabilities allow recruiters to surface candidates by job title, skills, and keywords pulled directly from the job posting. If the role is titled 'PCI-DSS Compliance Specialist,' ensure your resume includes 'PCI-DSS' and 'compliance' prominently — not just buried in a bullet point. Study the 'required qualifications' section of the posting and reflect those exact phrases in your experience descriptions where truthful.

critical

Quantify Your Impact With Revenue, Volume, and Scale Metrics

Global Payments is a metrics-driven company processing billions of transactions. Translate your experience into numbers: transaction volumes processed, revenue generated or managed, portfolio sizes, client retention rates, systems uptime percentages, or number of merchant accounts handled. A bullet like 'Managed PCI-DSS compliance program across 150+ merchant locations processing $2M+ in monthly transactions' speaks directly to the scale Global Payments operates at.

recommended

Highlight Multi-Market or Multilingual Experience

With roles posted in English, Spanish, and across regions from the UK to Mexico, Global Payments clearly values international and multilingual talent. If you have experience working across borders, managing international client portfolios, or operating in multiple languages, feature this prominently. For roles like 'Ejecutivo de Venta' or 'Relationship Manager Puebla,' bilingual proficiency in Spanish and English could be a significant differentiator — list language skills with proficiency levels near the top of your resume.

recommended

Showcase Software and Technical Platform Proficiency

Even non-engineering roles at Global Payments require comfort with technology platforms. Mention experience with CRM systems (Salesforce is commonly used in enterprise fintech sales), payment gateways, terminal management systems, ERP platforms, and data analytics tools. For technical roles like EPOS Installation Engineer, detail specific hardware and software platforms you've deployed, configured, or supported, including any proprietary payment terminal brands like Ingenico, Verifone, or PAX.

recommended

Use a Clean, Workday-Friendly Resume Format

Workday's resume parser works best with simple, single-column layouts in .docx or .pdf format. Avoid tables, text boxes, headers/footers containing critical information, graphics, or multi-column designs — these elements frequently cause Workday to misparse your content, placing job titles in company fields or scrambling dates. Use standard section headers like 'Experience,' 'Education,' and 'Skills' to help the parser categorize your information correctly.

nice_to_have

Demonstrate Compliance and Regulatory Awareness

The payments industry is heavily regulated, and Global Payments takes compliance seriously as a condition of its operating licenses and client trust. Even if you're applying for a non-compliance role, mentioning familiarity with PCI-DSS, SOX, GDPR, AML/KYC, or regional payment regulations signals that you understand the environment. For compliance-specific roles, detail the scope of audits you've supported, certifications you hold (QSA, ISA, CISA), and frameworks you've implemented.

nice_to_have

Include Relevant Certifications and Continuing Education

The payments and fintech industry values credentials that demonstrate specialized knowledge. Certifications like Certified Payments Professional (CPP), Certified Information Systems Security Professional (CISSP), PCI QSA, or even Salesforce certifications for sales roles carry weight. List these in a dedicated 'Certifications' section, and include completion dates — Workday allows recruiters to filter by certifications, so having them clearly labeled increases your visibility in candidate searches.

ATS System: Workday

Global Payments uses Workday Recruiting as its applicant tracking system, hosted on a legacy TSYS-branded Workday instance (tsys.wd1.myworkdayjobs.com). Workday parses uploaded resumes into structured candidate profiles, enables keyword-based candidate searching by recruiters, and manages the entire application lifecycle from submission through onboarding. Because Workday is both the ATS and the broader HR platform, your candidate profile data carries through to employment records if you're hired.

Upload your resume in .docx or standard .pdf format — Workday's parser handles these most reliably, while image-based PDFs or heavily formatted files often fail to parse correctly
After Workday parses your resume, manually review every auto-populated field (job titles, dates, company names, education) and correct any errors before submitting — recruiters see the parsed data, not your original file, in many views
Use standard section headings (Experience, Education, Skills, Certifications) so Workday can correctly categorize your information into its structured fields
Avoid tables, columns, text boxes, and graphics — Workday's parser reads content linearly and these elements cause information to be scrambled or lost entirely
Include keywords from the job posting naturally within your experience bullets, not just in a skills section — Workday's search matches terms across all profile fields
Complete all optional fields in your Workday candidate profile, including skills tags and location preferences — recruiters use these filters to proactively source candidates for future roles
If applying to multiple Global Payments roles, tailor your resume for each submission — Workday tracks each application separately and recruiters can see role-specific fit

Complete Workday Resume Guide →

Interview Culture

Global Payments' interview process reflects its identity as a large-scale, globally distributed financial technology company where both technical competence and cultural alignment matter.

The process typically spans two to four stages over a period of two to five weeks, though this can vary by region and role seniority. The initial recruiter screen is conversational but purposeful. Expect the talent acquisition team to probe your understanding of the payments ecosystem, your awareness of Global Payments' market position relative to competitors like Fiserv and FIS, and your practical motivation for the role. For international positions — particularly in Latin America or the UK — the recruiter will likely assess language proficiency and regional market knowledge during this call. Subsequent rounds typically involve the hiring manager and, for mid-to-senior roles, a small panel of cross-functional stakeholders. The interview style tends to blend behavioral and situational questions. You might be asked to describe how you handled a complex client escalation (behavioral) and then walk through how you would approach onboarding a new merchant onto a payment platform (situational). For technical roles like EPOS Installation Engineer or PCI-DSS Compliance Specialist, expect hands-on scenario questions or even practical assessments testing your knowledge of terminal configuration, network security, or compliance audit procedures. Sales roles — which represent a significant portion of Global Payments' hiring — often include a component where you present a mock pitch or discuss your approach to pipeline building and quota attainment with specific numbers. Relationship Manager candidates should be prepared to discuss their existing book of business and client engagement philosophy. Culturally, Global Payments values candidates who demonstrate intellectual curiosity about payment technology, a collaborative mindset suited to cross-functional and cross-border teams, and a genuine service orientation toward clients. The company emerged from the integration of multiple acquisitions, so demonstrating adaptability and comfort with organizational change resonates strongly. Dress code for interviews is typically business professional for in-person meetings, though the culture itself has shifted toward business casual in many offices. Come prepared with thoughtful questions about the specific business unit's roadmap — this signals the strategic thinking Global Payments prizes.

What Global Payments Looks For

Deep familiarity with the payments ecosystem — including merchant acquiring, card issuing, transaction processing, and integrated payment software — appropriate to the role's level
Quantifiable track record of delivering results, whether measured in sales revenue, client retention rates, compliance audit outcomes, or systems deployment timelines
Comfort working in a global, matrixed organization that has integrated multiple acquisitions (TSYS, EVO Payments, Heartland) into a unified company
Technical literacy even in non-technical roles — the ability to understand and articulate how payment technology, APIs, SaaS platforms, and POS systems work together
Client-centric mindset with strong relationship management skills, particularly for the many customer-facing roles across sales, service, and business management
Regulatory and compliance awareness, including familiarity with PCI-DSS, data privacy regulations (GDPR, CCPA), and financial services compliance frameworks
Multilingual capabilities and cross-cultural competence, especially for roles serving Latin American, European, or Asia-Pacific markets
Adaptability and growth mindset — a willingness to learn new systems, take on evolving responsibilities, and navigate a fast-changing fintech landscape

Frequently Asked Questions

Why does the Global Payments careers page say 'TSYS' in the URL?

Global Payments completed its merger with TSYS (Total System Services) in September 2019, but the company's Workday applicant tracking system instance was originally configured under the TSYS brand. Many large organizations maintain their legacy Workday tenant URLs even after rebranding, as migrating to a new instance is complex and unnecessary. Rest assured that tsys.wd1.myworkdayjobs.com/TSYS is the legitimate, official careers portal for Global Payments. All roles posted there are current Global Payments positions.

How long does the Global Payments hiring process typically take?

Based on common patterns at companies of Global Payments' size and in the financial technology sector, the process typically takes two to five weeks from initial application to offer. The recruiter screen usually occurs within one to two weeks of applying if your profile matches. Subsequent interview rounds may involve scheduling across multiple time zones given the company's global footprint, which can extend timelines. Roles requiring security clearances or extensive background checks — common in payments — may add additional time. Following up politely through Workday's candidate portal after two weeks of silence is generally acceptable.

Do I need payments industry experience to get hired at Global Payments?

Not necessarily, though it depends heavily on the role. Entry-level positions like Client Service Analyst I and some sales roles are designed to onboard professionals from adjacent industries such as banking, software, retail technology, or general financial services. However, specialized roles like PCI-DSS Compliance Specialist or senior Business Manager positions typically require direct payments or fintech experience. If you're transitioning from a related field, emphasize transferable skills — transaction processing knowledge, client relationship management, regulatory compliance experience, or SaaS platform expertise — and demonstrate genuine curiosity about the payments ecosystem in your application materials.

Should I submit a cover letter with my Global Payments application?

Workday's application forms for Global Payments may or may not include a dedicated cover letter upload field depending on the role. When the option is available, submitting a concise, targeted cover letter is recommended — particularly for competitive roles or when you're transitioning from another industry. Use the cover letter to explain your specific interest in Global Payments (not just 'fintech'), connect your experience to the payments industry, and address any potential concerns like career gaps or a non-traditional background. Keep it to one page and reference specific aspects of Global Payments' business, such as their Merchant Solutions segment or recent acquisitions.

What is the best way to format my resume for Global Payments' Workday system?

Use a single-column layout in .docx or a text-based .pdf file. Avoid tables, graphics, images, headers/footers with critical content, and multi-column designs — all of which cause Workday's parser to misread or omit information. Use standard fonts (Arial, Calibri, Times New Roman) at 10-12pt, and label sections with conventional headings like 'Professional Experience,' 'Education,' 'Skills,' and 'Certifications.' After uploading, carefully review every auto-populated field in Workday's application form and correct any parsing errors before submitting. This manual review step is critical and often overlooked.

Does Global Payments offer remote or hybrid work options?

Global Payments' remote work policies vary by role, team, and region. Some positions, particularly field-based roles like EPOS Installation Engineer or Outside Sales Representative, inherently require on-site or in-territory work. Corporate and analytical roles may offer hybrid or remote arrangements depending on the business unit's policies. Job postings on the Workday portal typically indicate the work location and arrangement — look for location designations and any mention of remote eligibility. During the recruiter screen, asking about the team's working model is both appropriate and expected.

How can I stand out when Global Payments has very few job openings listed?

With a limited number of active postings, competition for each role is naturally higher. First, set up job alerts on the Workday portal so you can apply within the first few days of a posting — early applicants often receive priority review. Second, make your application exceptionally tailored: mirror the job posting's exact language, quantify your achievements, and demonstrate specific knowledge of Global Payments' business. Third, consider networking with current Global Payments employees through LinkedIn — employee referrals commonly receive expedited review at large companies using Workday. Finally, monitor the careers page regularly, as new positions may be posted as the company continues integrating acquisitions and expanding its product offerings.

What background checks does Global Payments conduct?

As a financial technology company that handles sensitive payment card data and operates under strict regulatory requirements, Global Payments typically conducts comprehensive background checks. These commonly include criminal history verification, employment history confirmation, education verification, and credit checks — the latter being standard practice in the financial services industry. Certain roles may require additional screening related to PCI-DSS security requirements or regional regulatory mandates. The background check process is typically initiated after a conditional offer is extended and managed through Workday or an integrated third-party screening provider. Being upfront about any potential concerns during the process is always advisable.

Are there opportunities for career growth within Global Payments?

Global Payments' size (approximately 27,000 employees) and diversified business structure create substantial internal mobility opportunities. The company operates across three major segments — Merchant Solutions, Issuer Solutions, and Consumer Solutions — each with distinct functions spanning sales, technology, operations, compliance, product management, and client services. Employees commonly report opportunities to move between business units, take on international assignments, or transition from individual contributor to management roles. The company's active acquisition strategy also continuously creates new teams and leadership positions. During interviews, asking about career development pathways within the specific business unit signals both ambition and long-term commitment.

Sample Open Positions

Check Your Resume Before Applying → View 130 open positions at Global Payments

Related Resources

Career Guides for Global Payments Roles

Similar Companies

Sources

Global Payments Careers Portal — Global Payments / Workday
Global Payments Official Website — About Us — Global Payments, Inc.
Global Payments Company Reviews and Interview Insights — Glassdoor
Global Payments Investor Relations — SEC Filings and Annual Reports — Global Payments, Inc.