Key Takeaways
- Elior Group runs the eliorgroup.com careers portal as a single multi-brand search across about 2,100 to 2,200 live openings spanning France, Spain, Italy, UK, Portugal, US, India and Hong Kong, and the apply link routes to one of two ATS systems depending on geography.
- European applications (France, Spain, Italy, UK, Portugal, India, Hong Kong) flow through Gestmax, a lightweight French ATS embedded on eliorgroup.com that requires only name, email, phone and CV upload (PDF or TXT). US Elior North America applications flow through SAP SuccessFactors at careers.elior-na.com with a full multi-step account-based application.
- About 90 percent of openings at any given moment are front-line operational roles (cuisinier, employe polyvalent, plongeur, agent de service, technicien de proprete, ajusteur aeronautique) on CDI, CDD, alternance or interim contracts at sectoral collective bargaining wages. Corporate La Defense roles exist but are a small minority and are largely filled through internal mobility (about 60 percent in 2022-2023).
- Local language fluency is non-negotiable. French C1 for management in France, B2 for front-line; Spanish/Catalan for Serunion, Italian for Elior Italia, English-only acceptable only for Elior UK, Elior North America and a small subset of group roles. Submitting an English CV to a French operating brand is the most common reason for instant rejection.
- The 2022 merger with Derichebourg Multiservices reshaped governance: Derichebourg SA holds five of twelve board seats, Daniel Derichebourg is the central figure of the post-merger leadership, and the group strategy is to integrate the facility services portfolio with contract catering. Candidates should be conversant in both businesses, not just the catering side.
- Apprenticeship through the IFM-Elior CFA, recruiting more than 1,200 alternants per year, is the single highest-success entry point for students and career-changers and is publicly endorsed by Chief HR Officer Malika Bouchehioua.
- US openings under Elior North America are still live as of April 2026 despite ongoing speculation about a portfolio review, but candidates should treat them as such and weigh the reporting risk accordingly when accepting offers.
About Elior Group
Application Process
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Start at the official corporate careers portal at eliorgroup
Start at the official corporate careers portal at eliorgroup.com/career/job-offers (English) or eliorgroup.com/fr/carriere/offres-d-emploi (French). This is the single search interface that aggregates roughly 2,100 to 2,200 live openings across all subsidiaries, all countries and all contract types. Filter by COMPANY (the operating brand, e.g. Serunion, Ansamble, Elior France, Derichebourg Facility Services, Elior Independent School Dining), by CONTRACT (PERMANENT CONTRACT, FIXED-TERM CONTRACT, OTHER) and by COUNTRY. Most listings show a publication date, the operating brand, the contract type and the city; click View Job (or Consulter for French listings) to see the full job description.
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Identify which of the two recruitment systems you will be applying through, beca
Identify which of the two recruitment systems you will be applying through, because the experience is meaningfully different. For openings in France and the rest of Europe, the Apply / Postuler button takes you to a Gestmax-powered application form hosted on the eliorgroup.com domain itself (the page title literally reads Gestmax application form). The form is short: first name, last name, email, phone, CV upload (PDF or TXT only) and an optional cover letter. There is no candidate account, no questionnaire and no skills test in this initial step. For openings in the United States under any Elior North America sub-brand (Elior Collegiate Dining, Elior Independent School Dining, Trio Community Meals, Cura Hospitality, Constellation, Corporate Chefs, Lancer Hospitality, Summit, Abigail Kirsch, Design Cuisine, etc.), the Apply for this role link redirects to careers.elior-na.com, a SAP SuccessFactors career site with TalentBrew-style URLs (e.g. /job/{city}-{title}-{state}-{zip}/{job-id}/). There you will create an account, complete a multi-step application with full address, work authorization, EEO/voluntary self-identification questions, and upload or parse a resume.
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Tailor your CV for the right country and language before you apply
Tailor your CV for the right country and language before you apply. For French operating companies (Elior France, Ansamble, Alsacienne de Restauration, Arpege, Elior Sante, all the Derichebourg brands), submit a French-language CV in the standard French format: photo optional but common, one to two pages, sections in this order: Etat civil, Experience professionnelle, Formation, Competences, Langues, Centres d'interet. For Serunion in Spain, submit a Spanish-language CV (Catalan is also acceptable for Catalonia-based postings). For Elior Italia, Italian. For Elior UK, a UK-style CV without a photograph. For Elior North America, a standard US resume, no photo, one or two pages, work authorization status implicit through the SuccessFactors questionnaire.
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Match the contract type in your cover note
Match the contract type in your cover note. French listings explicitly label vacancies as CDI (PERMANENT CONTRACT), CDD (FIXED-TERM CONTRACT), Alternance (apprenticeship), Stage (internship) or Interim. Acknowledge the contract type in the first line of your motivation: a candidate explicitly stating they are seeking a CDI on a CDD posting, or vice versa, is filtered out fast. For OTHER (typically translated from Spanish, Catalan or Portuguese contract types like indefinido, eventual or fijo discontinuo), open the job description to read the local contract details before applying.
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If you are a student or career-changer, route through the apprenticeship program
If you are a student or career-changer, route through the apprenticeship program rather than direct application. Elior recruits more than 1,200 alternants (apprentices) per year through its Institut de Formation des Metiers (IFM-Elior) CFA, with rotations across the French restauration subsidiaries and a clear pathway to a CDI on completion. Apply through eliorgroup.com/fr/carriere/alternance or directly to the partner CFA. Chief HR Officer Malika Bouchehioua has publicly framed apprenticeship as the group's primary engine for renewing front-line and first-line management talent, so this is a credible entry point that bypasses the usual experience requirements.
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For corporate, finance, IT, ESG, communications and group strategy roles based a
For corporate, finance, IT, ESG, communications and group strategy roles based at the La Defense headquarters, expect a longer multi-round process and apply with a senior-style French CV that emphasises listed-company experience, knowledge of contract catering or facility services markets, and bilingual French/English. The corporate population is small relative to the operational base, so these roles attract significant internal competition: Elior reports that around 60 percent of managerial positions worldwide were filled through internal mobility in 2022-2023. External candidates should expect to compete on specific functional expertise (IFRS reporting, French labour law, multi-site operations, B2B sales in healthcare or education catering) rather than on general management background.
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After submitting through Gestmax, do not expect an automated acknowledgement ema
After submitting through Gestmax, do not expect an automated acknowledgement email beyond a basic confirmation. Front-line CDD and OTHER openings are typically screened directly by the regional recruiter or restaurant manager named on the operating brand, and the response window can be anywhere from same-day (urgent kitchen replacement) to four to six weeks (corporate roles). For the SuccessFactors US portal, you will receive standard automated status emails and can check application status by logging back into careers.elior-na.com.
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If you do not hear back within three weeks on a front-line role, it is acceptabl
If you do not hear back within three weeks on a front-line role, it is acceptable in the French market to follow up by phone with the operating site directly: search the brand and city on Google, find the establishment phone number, and ask politely to speak to the responsable de site or the responsable RH regional. For corporate roles, follow up by email through the recruiter's LinkedIn rather than re-submitting through Gestmax.
Resume Tips for Elior Group
Translate your CV before you apply
Translate your CV before you apply. Never submit an English CV to Elior France, Ansamble, Alsacienne de Restauration, Serunion, Elior Italia or any Derichebourg-prefixed brand outside the UK or US. The local recruiter will likely close the application within seconds. For France, use a one-to-two-page CV with the labels Etat civil, Experience professionnelle, Formation, Competences, Langues. Translate certifications: HACCP stays HACCP, but ServSafe should be presented as l'equivalent americain de l'HACCP if you are coming from the US.
For front-line catering roles (cuisinier, employe polyvalent, plongeur, agent de
For front-line catering roles (cuisinier, employe polyvalent, plongeur, agent de service, serveur), put your relevant certifications at the very top below your contact block: HACCP, formation hygiene alimentaire, CAP Cuisine, Bac Pro Restauration, BTS Hotellerie-Restauration or equivalent. Recruiters scan for these specific French diplomas first. If you trained outside France, list the local equivalent and add a one-line equivalence (e.g. niveau equivalent CAP Cuisine).
List dates as MM/AAAA (month/year) format and order experience reverse-chronolog
List dates as MM/AAAA (month/year) format and order experience reverse-chronologically. Include the name of each restaurant or site, the operating brand, the type of operation (collectivite scolaire, restaurant d'entreprise, EHPAD, hopital, autoroute, aeroport) and average covers per service. Numbers matter: 200 couverts midi, 350 convives en self, equipe de 8 personnes are exactly the metrics French managers expect to see.
For Derichebourg facility services roles (technicien de proprete, agent de servi
For Derichebourg facility services roles (technicien de proprete, agent de service, technicien de maintenance multitechnique, agent d'accueil, conducteur d'engins), highlight site experience: tertiaire, industriel, hospitalier, agroalimentaire. List specific competencies: bionettoyage hospitalier, decontamination salle blanche, monobrosse, autolaveuse, habilitation electrique B0/H0/B1V, CACES nacelle/chariot. These keywords are exactly what the Gestmax search filters and the operating-brand recruiter will look for.
For Derichebourg Aeronautics Services roles (inspecteur qualite, ajusteur monteu
For Derichebourg Aeronautics Services roles (inspecteur qualite, ajusteur monteur cabin interior, electricien aeronautique), use the European aerospace vocabulary: EN 9100 / EN 9110, FAR Part 145, EASA Part 66 categories A/B1/B2/C, references to Airbus or Dassault programs you supported, ATA chapters, FAL or MRO context. Most postings are in the Toulouse, Rochefort, Bordeaux, Hamburg or Montreal corridors and the recruiters are technical specialists.
For corporate La Defense roles (controle de gestion, fiscalite, juridique, commu
For corporate La Defense roles (controle de gestion, fiscalite, juridique, communication, ESG, IT, achats, supply chain), build a French-style senior CV: page one with a 3-4 line accroche, key figures (perimetre gere, budget, equipe), and a clear listing of listed-company / SBF 120 / IFRS experience if you have it. Page two for full experience and education. Do not pad with US-style metrics that mean nothing in a French context (e.g. delete vague impact statements). Mention Euronext Paris experience explicitly if you have any.
Languages section is mandatory and graded honestly
Languages section is mandatory and graded honestly. Use the CEFR scale (A1, A2, B1, B2, C1, C2) or the labels notions, courant, bilingue, langue maternelle. For an Elior corporate role, French B2 minimum is the realistic floor; for operational management in France, French C1; for Serunion, Spanish C1 plus Catalan B2 in Catalonia; for Elior Italia, Italian C1; English at B2+ for any international or group role.
For US Elior North America roles, use a standard US one-to-two-page resume (no p
For US Elior North America roles, use a standard US one-to-two-page resume (no photo, no date of birth, no marital status), but lean heavily on multi-unit foodservice keywords: K-12 child nutrition, USDA reimbursable meals, NSLP, CACFP, senior living dining, healthcare patient meal service, contract foodservice P&L, ServSafe Manager, allergen training. The SuccessFactors keyword parser will rank you on these.
Do not list every short-term CDD or contract job individually if you have many o
Do not list every short-term CDD or contract job individually if you have many of them. Group seasonal or interim catering work under one heading (e.g. Missions ponctuelles en restauration collective via agences interim, 2022-2024) and expand only the longest or most relevant assignment. French recruiters expect this convention.
Cover letter (lettre de motivation) is expected even though Gestmax marks it opt
Cover letter (lettre de motivation) is expected even though Gestmax marks it optional. Keep it to half a page in French, structured as: vous (the company and the specific role), moi (your fit), nous (what you will deliver in the first months). Reference the specific brand, not just Elior Group: a letter to Ansamble that talks about Elior France will read as careless.
ATS System: Gestmax (Europe) and SAP SuccessFactors (United States)
Elior Group runs two distinct applicant tracking systems and which one you encounter depends entirely on the operating brand and country of the role. For all openings in France, Spain, Italy, the United Kingdom, Portugal, India and Hong Kong, the Apply / Postuler button submits your application through Gestmax, a French SaaS recruiting platform (owned by Aragon-eRH) that powers the application form embedded directly on eliorgroup.com under /fr/application-form/{job_id} or /application-form/{job_id}. The form is intentionally minimal: first name, last name, email, phone, CV upload (PDF or TXT only, no DOC/DOCX), optional cover letter (PDF or TXT). There is no candidate account in the consumer sense, no skills assessment at submission, no questionnaire and no parsed-resume preview. The advantage is speed: an experienced candidate can apply in under three minutes. The disadvantage is that you receive no machine-readable feedback on parsing, so the burden is entirely on you to make sure the CV file you upload is text-extractable (no image-only PDF, no scanned document) and uses keyword vocabulary that matches the job description verbatim. For all openings under any Elior North America brand, the Apply button redirects to careers.elior-na.com, a SAP SuccessFactors career site with TalentBrew-style URLs and a standard SuccessFactors application flow: candidate account creation, multi-page form with personal info, work authorization, EEO voluntary self-identification, education, employment history (which can be parsed from your uploaded resume), pre-screening questions specific to the job (often around shift availability, weekends, ServSafe certification, driver's license) and final review. SuccessFactors does perform automated keyword matching against the requisition, ranks candidates internally and is the same engine used by thousands of large US employers, so all the standard ATS-friendly resume rules apply: simple single-column layout, standard section headers (Experience, Education, Skills, Certifications), no text boxes, no headers/footers with critical content, no tables for layout, and exact keyword matches for ServSafe, USDA, NSLP, K-12, contract catering and the specific operation type.
- Confirm which ATS you are entering before you build the file. If the apply link starts with eliorgroup.com/fr/application-form/ or eliorgroup.com/application-form/, you are in Gestmax — use a PDF, no DOCX. If the link goes to careers.elior-na.com, you are in SuccessFactors — both PDF and DOCX work, but PDF preserves formatting more reliably.
- Use one of these two filenames: NOM_Prenom_CV_Poste.pdf for European applications or LastName_FirstName_Resume_Position.pdf for US applications. Filename is parsed and shown to the recruiter.
- For Gestmax, write the job title and operating brand on the first line of your CV exactly as written on the listing (e.g. Cuisinier - Ansamble - Tours). Gestmax is a lightweight ATS and does not do sophisticated semantic matching, so verbatim keyword matching from the job listing is the single highest-ROI tactic.
- For SuccessFactors, paste the job description into a text comparison and make sure the top ten keywords appear naturally in your resume body. Do not keyword-stuff at the bottom in white text or a hidden section: SuccessFactors flags this and US recruiters will see it.
- Never upload a multi-column CV to either system. Both Gestmax and SuccessFactors parsers handle single-column layouts reliably and mishandle multi-column ones, often dropping the right-hand column entirely.
- Fill the structured fields (phone, email, address) carefully and in the correct national format. SuccessFactors validates US phone format (xxx) xxx-xxxx and zip code; Gestmax accepts free-text but inconsistent formatting can cause the recruiter to mistype your details when they call back.
- After Gestmax submission you will see a simple confirmation screen with no application ID. Take a screenshot of the confirmation page with the date/time visible. There is no way to log back in and check status, so this screenshot is your only proof of submission if the role is contested later.
- After SuccessFactors submission, you can log back in to careers.elior-na.com and view application status. Check it weekly: status changes from Received to Under Review to Interview Scheduled to Closed, and the system will sometimes invite you to additional roles you did not apply for — these are real opportunities.
Interview Culture
What Elior Group Looks For
- Operational reliability above all. The single most valuable trait for the 90 percent of openings that are front-line is showing up on time, every shift, in clean uniform, prepared to work the full service. Recruiters at Elior, Ansamble, Serunion and Derichebourg subsidiaries explicitly weight punctuality and absenteeism history above almost any other factor when references are checked.
- Sector-specific certifications, named correctly. HACCP for catering, formation hygiene alimentaire (HAFCC) for France, ServSafe Manager for the US, CAP Cuisine / Bac Pro / BTS for French diplomas, EN 9100 / EASA Part 66 for aeronautics, CACES and habilitations electriques for facility services. Generic culinary or hospitality certifications without these specific labels do not carry weight.
- Local language fluency at the level the role requires. French C1 for any French management role, B2 for front-line, with a tolerated A2-B1 for very junior kitchen roles in metropolitan areas. Spanish/Catalan for Serunion, Italian for Elior Italia, English-only is acceptable only for Elior UK, Elior North America and a small number of headquarters group roles.
- Multi-site or scale experience for management positions. Elior managers oversee dozens of sites at a time; a candidate from an independent restaurant background needs to articulate explicitly how they will scale to managing 8 to 30 sites simultaneously, with team leads on each.
- Comfort with social dialogue and French labour law for management and HR roles. CSE meetings, accords d'entreprise, gestion des syndicats, conventions collectives (HCR, proprete, services) are everyday concerns; candidates who downplay this part of the job are seen as naive about the real workload.
- Mobility and willingness to commute or relocate. Most operating sites are not in central Paris or the city center; many are in business parks, school campuses, hospitals, motorway service areas and airports. A candidate without a driver's license or with rigid geographic constraints will be filtered out for almost any Derichebourg or Areas-style site role.
- Cultural and sectoral humility for corporate roles. Contract catering is a low-margin, labour-intensive business with razor-thin contract economics and constant client renegotiation. Candidates who present themselves as transformational change-makers from glossy industries (consulting, tech, luxury) without acknowledging the brutal economics of the sector are not taken seriously.
- Internal mobility track record for senior roles. Elior fills around 60 percent of managerial positions through internal mobility, and the executive committee draws heavily on lifers from Elior France, Serunion and Elior North America. External senior candidates need to bring a clearly differentiated functional expertise (e.g. group treasury at a CAC 40 issuer, IFRS reporting at a listed multi-country business, B2B healthcare commercial at scale) to be competitive.
- Apprenticeship and youth-integration mindset. Chief HR Officer Malika Bouchehioua has publicly tied the group's recruitment strategy to apprenticeship and youth integration, with more than 1,200 alternants joining each year. Demonstrated experience mentoring apprentices, building training pipelines or working with CFA partners is a direct fit with the strategic narrative.
- Comfort with the merged Elior + Derichebourg identity. The 2022 merger is still a live cultural integration: candidates who speak fluently about both the contract catering business and the multi-services / facility / aeronautics business signal that they understand the group as it is today, not as it was before 2022.
Frequently Asked Questions
What ATS does Elior Group use to manage applications?
Do I need to speak French to work for Elior Group?
How long does the Elior application and interview process take?
What kind of CV format works best for the Gestmax system?
What is the apprenticeship program at Elior Group and is it competitive?
Are there really jobs in the United States despite the Trusted Brands divestment talk?
What does the merger with Derichebourg mean for candidates?
What is the typical pay for front-line Elior catering and cleaning roles?
Can I apply to multiple Elior subsidiaries at once?
Where is the headquarters and is it accessible by public transport?
How do I follow up on an application I submitted through Gestmax?
Open Positions
Elior Group currently has 14 open positions.
Related Resources
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Sources
- Elior Group - Careers - Job Offers (live job board) —
- Elior Group - Who we are (corporate overview, 133,000 employees, 6.15B revenue, 11 countries) —
- Elior Group - Our brands (full list of operating brands across France, Spain, Italy, UK, Portugal, US, India, Hong Kong) —
- Elior Group - Governance (twelve directors, five from Derichebourg SA, two employee representatives) —
- Elior Group - History (founded 1991, 2022 merger with Derichebourg Multiservices) —
- Elior Group - A job for you at Elior (133,000 employees, 35,000 annual recruitment, 160 different professions, 60% internal mobility) —
- Elior Group - 5 reasons to join (60% internal mobility, 50% women managers, 5.8% recognised disability employees in France) —
- Elior Group - Apprenticeship (1,200+ alternants per year, IFM-Elior CFA, Malika Bouchehioua quote) —
- Elior Group - Gestmax application form (verified ATS for European applications) —
- Elior North America - SAP SuccessFactors career site (verified ATS for US applications) —