Key Takeaways
- Dussmann Group is a 70,000-person, 21-country, 3.3 billion euro family company headquartered at Friedrichstrasse 90 in Berlin and governed through the Peter Dussmann-Stiftung. Wolf-Dieter Adlhoch is CEO; Catherine von Furstenberg-Dussmann chairs the Board of Trustees.
- The main careers portal is https://dussmann.jobs and it runs on the German rexx systems ATS - a structured, filter-driven, German-language-first job board. Kursana, KulturKindergarten, and KulturKaufhaus have separate careers sites; pick the right portal for your target role.
- Roughly 90 percent of postings are operational: Reinigungskraft (cleaner), Sicherheitsmitarbeiter (security), Servicekraft and Koch (catering), and skilled trades like Mechatroniker fur Kaltetechnik and Elektroniker. Berlin headquarters corporate roles are a smaller, more competitive minority.
- German-style application documents are mandatory and incomplete packets are rejected. Use the tabular Lebenslauf format, attach all relevant Zeugnisse and certificates, write a tailored Anschreiben that references the Job-ID, and combine everything into one PDF.
- German language ability is a hard requirement, calibrated by role: A2 to B1 for back-of-house operative work, B2 for customer-facing service, C1 for supervisory and corporate roles. Dussmann hires across 120-plus nationalities but service work requires functional German.
- Interview culture is formal, direct, and reliability-focused. For operative roles expect one interview at the customer site or local Niederlassung; for supervisory roles two rounds; for Berlin corporate roles two to three rounds with structured competency questions. Punctuality, modesty, and concrete answers win.
- The company values long tenure, internal promotion, and Mittelstand stability over fast career hopping or self-promotion. If you are looking for a place to build a multi-decade career in service operations, this is one of Europe's most established homes for that path.
- Pay is fair and tariff-bound for most operative roles rather than top-of-market. Dussmann competes on stability, training, Ausbildung programs, and brand prestige - not signing bonuses. Negotiate with this understanding.
About Dussmann Group
Application Process
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1
Identify which of the four sectors fits you
Identify which of the four sectors fits you. Dussmann Service operational and corporate roles are posted at https://dussmann.jobs (the rexx systems portal). Kursana senior care roles are at https://karriere.kursana.de. Dussmann KulturKindergarten childcare roles are at https://www.kulturkindergarten.de/dussmann-kulturkindergarten/jobs-karriere/. KulturKaufhaus retail roles at Friedrichstrasse 90 in Berlin are typically posted on the main job board or directly on the kulturkaufhaus.de site. Applying to the wrong portal will not route you across sectors, so choose deliberately.
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2
On dussmann
On dussmann.jobs use the structured filters. The portal lets you filter by Standort (location, including a postal code radius search), Berufsfeld (job field - Gebaudereinigung for cleaning, Sicherheitsdienst & Empfang for security and reception, Catering, Aufzugstechnik for elevator engineering, Kalte- & Klimatechnik for refrigeration and HVAC, Gebaude- & Elektrotechnik for building and electrical engineering, Automatisierungstechnik for automation), and Unternehmen (which legal entity within the group - HEBO Aufzugstechnik, Dussmann Elektrotechnik & Automation, Dussmann Kalte- und Klimatechnik, and so on). Use the filters rather than free-text search; it is the cleanest way to find roles you actually qualify for.
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3
Prepare complete German-style application documents (vollstandige Bewerbungsunte
Prepare complete German-style application documents (vollstandige Bewerbungsunterlagen). Dussmann's own application tips page (https://dussmann.jobs/bewerbungstipps.html) is explicit: incomplete documents lead to delays and, if not supplemented, to outright rejection. The expected packet contains an Anschreiben (cover letter, one page, formal salutation), a tabular Lebenslauf (CV) with continuous dates and no gaps, your most recent Schulzeugnis (school certificate) if you have limited work experience, and Arbeitszeugnisse (employer reference letters from previous jobs). For trade and technical roles, include relevant certificates: a Sachkundeprufung 34a GewO certificate is mandatory for security guard positions, a Gesellenbrief or Meisterbrief for craft trades, an IHK-recognised Ausbildungszeugnis for completed apprenticeships, and HACCP or food handling certificates for kitchen roles.
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4
Apply through the rexx systems online form, not by email
Apply through the rexx systems online form, not by email. Each job detail page has a Jetzt bewerben (Apply now) button that opens a structured form. You upload your CV and certificates as PDFs (combine them into one file if possible - the form has limited slots), enter your contact data, and answer any role-specific screening questions. Dussmann does not require a candidate account in most cases; the form submits a one-shot application. Save a PDF of the job posting for your records because postings are removed from the portal once filled.
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5
Expect the standard German hiring sequence
Expect the standard German hiring sequence. According to the company's own tips page, Dussmann aims to invite suitable candidates to a personal Vorstellungsgesprach (interview) and to provide telephone feedback within roughly two to three days after the interview. For ground-level operative roles (cleaning, kitchen helper, security) the process is often a single interview at the local Niederlassung (branch office) or the customer site, sometimes followed by a short trial shift. For supervisory and Objektleiter (site manager) roles, expect two rounds: an initial conversation with the regional operations manager, then a deeper conversation with their superior or with HR. For Berlin corporate and technical specialist positions, expect two to three rounds including a competency-based interview, a written or technical task, and a final round with the hiring department head.
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6
If a job is at a specific customer site - for example the IKEA cleaning role you
If a job is at a specific customer site - for example the IKEA cleaning role you will see posted in Braunschweig, or museum security at a Berlin museum - the interview is often conducted at or near that site, by the supervisor who will manage you day to day. This is normal in German FM and reflects the operational reality that Dussmann is a contracted service provider on the customer's premises. Be prepared to travel to the site, arrive early, dress neatly (business casual is fine for operative roles, business formal for office or supervisory), and bring printed copies of your application documents.
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7
After offer, expect a paper-based contract process
After offer, expect a paper-based contract process. Dussmann follows German labour-law conventions: an unbefristeter Arbeitsvertrag (permanent contract) where applicable, often with a six-month Probezeit (probation), and clear collective-agreement (Tarifvertrag) reference for many operative roles. Read the contract carefully, especially the working-time clauses (cleaning shifts can start at 5 a.m. or run late evening, and security covers nights, weekends, and holidays). Background checks for security roles are mandatory and conducted via the local Ordnungsamt and 34a verification.
Resume Tips for Dussmann Group
Write your CV in German unless the posting is explicitly in English (most are no
Write your CV in German unless the posting is explicitly in English (most are not). Use the tabular Lebenslauf format that German recruiters expect: header with photo, contact details, date and place of birth (this is still customary in Germany and not legally problematic), then reverse-chronological sections for Berufserfahrung (work experience), Ausbildung (education and apprenticeship), Weiterbildung (continuing education and certificates), Sprachkenntnisse (languages with CEFR levels), and IT-Kenntnisse. Save the file as Lebenslauf_Vorname_Nachname.pdf - this is the convention German recruiters expect.
List every certificate explicitly, with the issuing body and date
List every certificate explicitly, with the issuing body and date. For cleaning roles: any Gebaudereiniger Ausbildung, Glas- und Fassadenreinigung certificate, or operator licences for industrial machines. For security: 34a GewO Sachkundeprufung (mandatory), Erste-Hilfe-Kurs (first aid), Waffensachkunde if applicable, and any Werkschutz or Personenschutz qualifications. For technical roles: Gesellenbrief, Meisterbrief, VDE qualifications, F-Gase certificate for refrigeration, TUV inspections you are certified for. For catering: Gesundheitszeugnis (food handler health certificate), HACCP training, Kuchenmeister or Diatkoch credentials. These are filterable, hard requirements - listing them clearly moves you from the maybe pile to the interview pile.
For Berlin corporate roles, write in clean German business style, not anglicised
For Berlin corporate roles, write in clean German business style, not anglicised consultant jargon. Quantify achievements (Umsatzsteigerung um 12 Prozent, Reduktion der Reinigungskosten um 8 Prozent, Aufbau eines Teams von 24 Mitarbeitenden) but do not over-claim individual credit for team outcomes - German hiring culture reads that as immodest. Mention KPIs that matter in FM: Quadratmeter unter Verantwortung, Anzahl Objekte, Vertragsvolumen, Kundenzufriedenheits-Score, Fluktuationsrate.
Address language requirements honestly and at the top of the document
Address language requirements honestly and at the top of the document. If you are a non-native German speaker applying for an operative role, state Deutsch B1 (Goethe-Zertifikat) or whatever level you actually hold. Dussmann hires across nationalities - the corporate site explicitly notes that employees come from more than 120 different countries - but customer-facing service work requires functional German. For technical or corporate roles add Englisch C1 if accurate; English is increasingly used at headquarters and for international clients.
Tailor the Anschreiben to the specific Niederlassung (branch) and customer site
Tailor the Anschreiben to the specific Niederlassung (branch) and customer site. Generic cover letters are obvious and ignored. Reference the Job-ID number from the posting (every dussmann.jobs posting has one, e.g. ID 14322), name the customer site if mentioned, and explain why this specific Standort works for you logistically. Mentioning that you can reliably reach the site by public transport at 5 a.m. or work weekend security shifts is genuinely useful information that hiring managers screen for.
For Ausbildung (apprenticeship) applications - and Dussmann is one of Germany's
For Ausbildung (apprenticeship) applications - and Dussmann is one of Germany's larger Ausbildungsbetriebe - emphasise your most recent school certificate, any Praktika (internships) including unpaid school work placements, and motivation. Common Dussmann apprenticeships include Hauswirtschafter/in (domestic services), Fachkraft fur Schutz und Sicherheit (security), Fachkraft fur Gebaudereinigung, Fachmann/-frau fur Systemgastronomie, Elektroniker fur Energie- und Gebaudetechnik, Anlagenmechaniker fur Sanitar- Heizungs- und Klimatechnik, Mechatroniker fur Kaltetechnik, IT-Fachinformatiker, and Kaufmann/-frau fur Buromanagement at headquarters. Apply directly to the Niederlassung where you would train.
If you are applying to KulturKaufhaus on Friedrichstrasse, your CV should highli
If you are applying to KulturKaufhaus on Friedrichstrasse, your CV should highlight Buchhandelsausbildung if you have it, foreign language skills (the store serves a heavily international customer base), and any music, film, or stationery retail experience. The KulturKaufhaus has its own micro-culture - long opening hours (until midnight), a curated and intellectual atmosphere, and a customer base that expects deep product knowledge - and CVs that signal genuine interest in books, music, or culture stand out.
For Kursana senior care, lead with your Pflegefachkraft (registered nurse) or Pf
For Kursana senior care, lead with your Pflegefachkraft (registered nurse) or Pflegehelfer (care assistant) qualification, the relevant Pflegeausbildung, and current registration. State your willingness for Schichtdienst (shift work), Wochenend- und Feiertagsdienst (weekends and holidays), and your Fuhrerschein status (a driver's licence is often required for ambulant or regional roles).
ATS System: rexx systems (custom Dussmann careers portal at dussmann.jobs)
Dussmann Group's main careers portal at https://dussmann.jobs is built on rexx systems, a Hamburg-based German HR software vendor whose ATS is widely used across the German Mittelstand. The page source explicitly identifies rexx systems in copyright headers and references rexxCha.min.js scripts. Unlike global enterprise systems such as Workday or SuccessFactors, rexx systems is a German-engineered, German-language-first ATS that integrates tightly with German labour-law conventions: structured filters by Standort (location with PLZ radius search), Berufsfeld (job field), Beschaftigungsart (employment type), and Unternehmen (legal entity within the group). Each job posting has a stable numeric Job-ID (visible in the URL as j14304, j14322, etc.), JSON-LD JobPosting schema for Google for Jobs indexing, and a structured Aufgaben/Profil/Wir bieten layout. Kursana, KulturKindergarten, and KulturKaufhaus run on separate, custom-built career websites rather than rexx systems - so do not assume one application reaches all sectors.
- Use the rexx filters aggressively. The Berufsfeld dropdown is the cleanest path to roles in your trade. Combining Berufsfeld with the PLZ radius search (e.g. enter 10117 and a 25 km radius for central Berlin) will surface every active local posting without you having to scroll through hundreds of nationwide listings.
- rexx applications are forgiving but inflexible: the form expects a CV plus optional attachments. Combine cover letter, CV, and certificates into a single PDF (named Bewerbung_Vorname_Nachname.pdf) before uploading to avoid the multi-upload limit. The portal does not allow you to come back and edit after submission - prepare offline first.
- rexx postings include rich JSON-LD data, so applying via the official portal (not via aggregators that strip metadata) preserves accurate match data for the recruiter. Avoid Indeed Easy Apply or LinkedIn one-click on Dussmann roles - apply directly on dussmann.jobs.
- Each posting shows the Niederlassung (branch) and frequently the customer site. The contact person listed on the posting is your real recruiter - it is acceptable in German hiring culture to call them once after applying to confirm receipt and express interest, especially for operative roles where decisions move quickly.
- If you do not hear back within roughly two weeks for an operative role or three to four weeks for a corporate role, a polite Nachfrage email referencing the Job-ID is appropriate. Dussmann's own published expectation is feedback within two to three days after an interview, so silence after an interview is unusual and worth a single courteous follow-up.
Interview Culture
Dussmann interviews follow classic German formal conventions, calibrated by sector and seniority.
What Dussmann Group Looks For
- Reliability and stability above all. Dussmann's customers - hospitals, schools, government buildings, corporate offices, museums, IKEA stores - need cleaning, security, and catering teams that show up every single day. The single most predictive trait the company screens for is whether you will be there tomorrow, next month, and next year. CVs with frequent short-stint job changes underperform; long tenure at previous employers, even in modest roles, outperforms.
- German language sufficient for the role. For cleaning and back-of-house kitchen work, A2 to B1 is normally enough. For security guards and reception (Empfang) you need B2 with confident verbal communication. For Objektleiter and supervisory roles you need C1 with comfortable written German for reports, customer correspondence, and contract documents. For Berlin corporate roles, fluent German is expected and written quality is judged closely.
- The required hard credentials. Sachkundeprufung 34a GewO for security, Gesundheitszeugnis for kitchen and catering, valid Fuhrerschein for ambulant roles and most technician positions, Pflegefachkraft registration for nursing, VDE and trade certifications for electrical and HVAC work. The portal filters and the application form check these explicitly - they are non-negotiable.
- Customer-facing professionalism. Dussmann staff wear branded uniforms on customer premises and represent the customer as much as Dussmann. The interview will probe how you handle customer interactions, complaints, and confidentiality. People who understand they are guests on someone else's premises do well; people who treat the customer's site as their own do not.
- Willingness to work the actual schedule. Cleaning shifts often start at 5 or 6 a.m. or run late evenings to avoid disrupting customer operations. Security covers nights, weekends, and public holidays. Catering follows the customer's mealtime windows. Senior care is 24/7 shift work. Be honest with yourself about what you can sustainably do; turnover in service work is often driven by people accepting shifts they cannot maintain.
- Cultural alignment with a German Mittelstand family company. Hierarchical respect, formal communication (Sie rather than Du with managers and customers until invited otherwise), discretion about internal matters with external parties, and a long-term orientation. The company hashtag Dussmannschaft signals an in-group identity that values loyalty to the team and the brand.
- For technical and specialist roles: documentation discipline. German FM is heavily regulated and audit-trailed. Recruiters screen for people who treat reports, inspection logs, and Wartungsprotokolle as part of the job rather than as overhead.
- For corporate Berlin roles: comfort with the Stiftung governance model and the consensus-driven decision-making it produces. Decisions move more deliberately than in a private-equity-owned competitor; people who need rapid unilateral authority will be frustrated.
Frequently Asked Questions
Where do I actually apply for jobs at Dussmann Group?
Do I need to speak German to work for Dussmann?
What is the rexx systems careers portal and how is it different from Workday or SuccessFactors?
How long does Dussmann's hiring process take?
What kinds of apprenticeships (Ausbildung) does Dussmann offer?
Is Dussmann a good employer if I want to build a long career rather than job-hop?
Does Dussmann pay well, and is there a Tarifvertrag?
Is there a chance to work at the famous KulturKaufhaus on Friedrichstrasse?
What if I am applying from outside Germany - will Dussmann sponsor a work visa?
What about Kursana - is it still part of Dussmann Group?
Open Positions
Dussmann Group currently has 5 open positions.
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Sources
- Dussmann Group - About Us (corporate facts: 70,000 employees, 21 countries, 3.3 billion EUR sales 2024) —
- Dussmann Group - Business Figures 2024 —
- Dussmann Group - Executive Board and Board of Trustees (Wolf-Dieter Adlhoch CEO, Catherine von Furstenberg-Dussmann Chairwoman, Sebastian Kabak Care & Kids) —
- Dussmann Group - Sectors: Dussmann Service (Facility Management, Food Services, Technical Solutions) —
- Dussmann Karriere portal (Germany corporate site - careers landing) —
- Dussmann Group careers portal at dussmann.jobs (rexx systems ATS, structured filters, Job-IDs, JSON-LD JobPosting schema) —
- Dussmann jobs portal - Bewerbungstipps (official application tips: required documents, feedback timeline) —
- Dussmann KulturKindergarten - Jobs & Karriere (separate careers portal for childcare roles) —
- Kursana Karriere (separate careers portal for senior care roles) —
- rexx systems GmbH (German HR software vendor powering the dussmann.jobs ATS) —