Key Takeaways
- RD Saúde uses Gupy with four separate career portals — farmacia, cd, corporativo, atendimento — and picking the right one is the single most important navigational step. Roughly 2,050 roles are open across the four portals at any given moment.
- Every resume must be in Portuguese, PDF, single-column, maximum 2–3 pages. The Gupy parser heavily rewards exact-term matches with the vaga description.
- Farmacêutico roles require an active CRF (Conselho Regional de Farmácia) registration. No negotiation, no workaround — it is a legal prerequisite under Brazilian pharmacy law.
- The company's three internal values — Cuidamos de Gente, Executamos com Foco, Construímos o Futuro — are the reference frame for almost every behavioral interview question. Weave them into your STAR answers.
- Leadership renewed in January 2025: Renato Raduan is CEO, Marcílio Pousada moved to board chair. The company is accelerating digital (29.3% of retail), omnichannel, and store expansion at 330–350 new stores per year.
- Gupy scores you before any human reads your file — complete your profile fully, take the raciocínio lógico and behavioral tests seriously, and respond to the vídeo entrevista within the window.
About Droga Raia
Application Process
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1
Identify the correct Gupy portal before doing anything else
Identify the correct Gupy portal before doing anything else. Store roles go through rdsaude-farmacia.gupy.io, distribution and logistics through rdsaude-cd.gupy.io, corporate São Paulo positions through rdsaude-corporativo.gupy.io, and contact-center work through rdsaude-atendimento.gupy.io. Applying to the wrong portal is one of the most common self-inflicted rejections, because each portal routes to a separate recruiter pool and the corporate team will not transfer your dossier to the retail team.
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2
Create a single Gupy account and reuse it for all four RD Saúde portals and any
Create a single Gupy account and reuse it for all four RD Saúde portals and any other Gupy employer you apply to. Gupy is a Brazilian applicant-tracking system used by thousands of companies — Ambev, Natura, iFood, Magazine Luiza — so the profile you build here pays dividends well beyond RD. Fill every field: CPF, data de nascimento, endereço completo, formação acadêmica, experiências profissionais with exact start and end dates, and idiomas with level (Básico, Intermediário, Avançado, Fluente).
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3
Upload a currículo in Portuguese, PDF format, maximum two pages for retail and C
Upload a currículo in Portuguese, PDF format, maximum two pages for retail and CD roles and maximum three pages for corporate and pharmacist roles. Name the file 'Curriculo_NomeSobrenome_2026.pdf' — Gupy surfaces filename to recruiters. Do not upload a .doc, .docx, Canva screenshot, or image. Gupy parses PDF text and the parser struggles with columns, text inside images, and exotic fonts.
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4
Answer the triagem questions honestly and completely
Answer the triagem questions honestly and completely. Gupy uses a knock-out (perguntas eliminatórias) model: if you claim you do not have CRF registration for a Farmacêutico role, or you mark 'não' for CNH categoria D / E on a Motorista CD role, the system removes you immediately and no human sees your profile. Read every question twice before clicking.
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Expect a short behavioral or situational video (vídeo entrevista) for many roles
Expect a short behavioral or situational video (vídeo entrevista) for many roles — Gupy's Gupytech module. You typically have 60 to 120 seconds to answer two to four pre-recorded questions about your motivation, customer-service approach, and a situation where you handled conflict. Record in a quiet room, well-lit, with the camera at eye level. The recruiter uses this as a first screen before any live conversation.
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Take the testes de perfil seriously
Take the testes de perfil seriously. RD Saúde frequently uses a raciocínio lógico test plus a behavioral assessment (DISC-style or a Big Five variant). These are not optional. Skipping them pauses your candidatura indefinitely. Budget 45–60 minutes, use a laptop not a phone, and do not refresh the browser mid-test.
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For Farmacêutico positions, have your CRF registration number, CRF regional (CRF
For Farmacêutico positions, have your CRF registration number, CRF regional (CRF-SP, CRF-RJ, CRF-MG, etc.), and validity date ready. RD Saúde will verify the number against the CRF public registry during the background check. A pharmacist without ativo (active) CRF status cannot be hired — it is a legal requirement of Brazilian pharmacy practice, not a company preference.
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For corporate and analytics roles, prepare for a written case or technical exerc
For corporate and analytics roles, prepare for a written case or technical exercise between the first recruiter call and the hiring-manager interview. Common formats: an Excel / Power BI exercise for Analista de BI, a contract review for Advogado, an ICMS apuração scenario for Analista Fiscal, a store P&L analysis for commercial and operations roles.
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Interview stages typically number three for retail (recruiter screen → store man
Interview stages typically number three for retail (recruiter screen → store manager → final with the Gerente Regional), four for CD (recruiter → supervisor → operations manager → CD director or HR approval), and four to five for corporate (recruiter → hiring manager → peer / cross-functional → VP or Diretor for anything at Pleno Sênior level or above, plus an optional Gente e Cultura culture-fit round).
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Follow-up etiquette matters
Follow-up etiquette matters. If the recruiter says 'retornamos em até 7 dias úteis' and you have not heard back after 10 working days, a single polite message through the Gupy chat or LinkedIn is acceptable. More than one message, or messaging the hiring manager directly on LinkedIn before the process moves forward, is read as pushy and is a common reason otherwise-strong candidates get dropped.
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Offer and admissional exam come last
Offer and admissional exam come last. Brazilian CLT law requires an exame admissional before your data de início. RD Saúde's medicina do trabalho partner will schedule it. Bring your documentos (RG, CPF, CTPS, título de eleitor, PIS, comprovante de residência, certificado de reservista for men, and for pharmacists the CRF carteira). Signing the CLT contract without complete documentation delays your start date.
Resume Tips for Droga Raia
Write the resume in Brazilian Portuguese
Write the resume in Brazilian Portuguese. Even for corporate tech and BI roles where English is common, the hiring pipeline in Gupy, the screening recruiter, and the internal reviewer all work in Portuguese. An English-only resume signals that you did not tailor for the Brazilian market and is a common filter-out. A bilingual resume is fine if Portuguese comes first.
Lead with a Resumo Profissional of three to five lines in the top block
Lead with a Resumo Profissional of three to five lines in the top block. Gupy's parser indexes this heavily and the recruiter reads it before scrolling. Include years of experience, current or most recent role, segment (varejo farmacêutico, logística, saúde), and one quantified result. Example: 'Farmacêutica com 6 anos no varejo farmacêutico, atuação em Drogaria São Paulo e rede independente, responsável por SNGPC, farmacovigilância e gestão de equipe de 8 atendentes, com redução de 22% em rupturas de estoque em 2025.'
Use the exact Portuguese job titles from Brazilian pharmacy
Use the exact Portuguese job titles from Brazilian pharmacy. Atendente de Farmácia, Farmacêutico(a) Responsável Técnico, Balconista, Orientador(a) de Loja, Consultor(a) de Beleza, Operador(a) de Caixa, Auxiliar de Logística, Operador(a) de Empilhadeira, Conferente, Motorista CAT D/E, Analista Fiscal, Analista de BI Pleno. Translating an American or European title directly often produces a phrase the Gupy parser does not recognize.
For Farmacêutico(a) roles, put your CRF registration on the resume: 'CRF-SP 123
For Farmacêutico(a) roles, put your CRF registration on the resume: 'CRF-SP 123.456 — ativo'. Also list regulatory knowledge: SNGPC (Sistema Nacional de Gerenciamento de Produtos Controlados), RDC 44/2009, RDC 20/2011, Portaria 344/98, farmacovigilância, aplicação de injetáveis and vacinação (if you have the curso de aplicação de injetáveis from CRF or a Conselho-recognized body).
For Atendente and Balconista candidates, emphasize customer service volume, poin
For Atendente and Balconista candidates, emphasize customer service volume, point-of-sale systems (Oracle Retail, SAP, TOTVS, Linx, or RD's own tools), SUS convênio processing experience, experience with programas de farmácia popular, and any prior work at concorrentes (Drogaria São Paulo, Pacheco, Pague Menos, Araújo, Panvel) because the hiring managers recognize it and read it as reduced ramp time.
For CD / logística roles, include the specific CNH categoria (B, C, D, or E), wh
For CD / logística roles, include the specific CNH categoria (B, C, D, or E), whether your MOPP (transporte de produtos perigosos) course is current, empilhadeira NR-11 certification date, experience with WMS (Warehouse Management System — WMS Manhattan, Oracle, SAP EWM), picking / packing throughput if you can quantify it (pedidos/hora, itens/hora), and CD size you came from (number of SKUs, number of pallets, daily volume).
For corporate roles, match the vocabulary of the job description as closely as h
For corporate roles, match the vocabulary of the job description as closely as honestly possible. If the posting says 'apuração de ICMS e ICMS-ST', your resume should say 'apuração de ICMS e ICMS-ST' — not 'liquidação de imposto estadual' or a paraphrase. Gupy's parser weights exact-term matches in the ranking score that recruiters see before they even open your profile.
Quantify outcomes in the Brazilian retail vocabulary
Quantify outcomes in the Brazilian retail vocabulary. Use SKU (not 'produto'), ruptura de estoque (not 'out-of-stock'), margem bruta, NPS, ticket médio, receita bruta, CMV, OTIF for logística, SLA for atendimento. A line like 'Reduzi ruptura em 18% em 42 lojas da regional em 2025' is far stronger than 'melhorei disponibilidade de produto'.
List formação acadêmica with institution, course, status (concluído / cursando /
List formação acadêmica with institution, course, status (concluído / cursando / trancado), and year. For Farmacêutico, highlight the university and whether it is a curso reconhecido pelo MEC — Brazilian pharmacy employers verify. For aprendiz / estagiário roles, include ensino médio with completion year, and any cursos livres or SENAC / SENAI certifications.
Add idiomas honestly
Add idiomas honestly. Portuguese native, plus Spanish (basic Spanish helps for cross-border logistics and tourist-heavy stores), English (varies by role — required for many corporate Transformação Digital and BI positions, optional for most store roles). Inflating your English to 'Avançado' when you cannot hold a five-minute conversation is exposed in the first 30 seconds of a corporate interview.
Keep formatting clean
Keep formatting clean. Gupy's parser reads single-column PDF text best. Avoid text inside images, colored tables, two-column layouts, and decorative fonts. Use Arial, Calibri, or Lato at 10–11pt. Put section headings (Resumo, Experiência Profissional, Formação, Idiomas, Certificações) as plain bold text, not as graphics.
Include a LinkedIn URL and keep the LinkedIn profile in Portuguese, matching the
Include a LinkedIn URL and keep the LinkedIn profile in Portuguese, matching the resume dates, titles, and companies exactly. The recruiter will cross-check. Any discrepancy — a job end date that differs by two months, a title that is 'Gerente' on LinkedIn and 'Coordenador' on the resume — creates friction and triggers the integridade (integrity) flag in the background check.
ATS System: Gupy
RD Saúde uses Gupy, the dominant Brazilian applicant-tracking system, across four separately-branded career portals — rdsaude-farmacia.gupy.io for pharmacy store roles (roughly 1,800 open positions in April 2026), rdsaude-cd.gupy.io for distribution-center and logistics roles (roughly 160 open), rdsaude-corporativo.gupy.io for São Paulo corporate and headquarters roles (roughly 90 open), and rdsaude-atendimento.gupy.io for contact-center roles. Gupy is a Portuguese-first, Brazilian-tax-ID-aware SaaS that goes far beyond a standard ATS: it parses resumes with a custom NLP model trained on Brazilian job titles, runs automated triagem (screening) through knock-out questions, schedules and hosts asynchronous video interviews (Gupytech), administers raciocínio lógico and behavioral tests, and ranks candidates with a 0-100 aderência (fit) score that recruiters see before opening any individual profile. The single Gupy account you create works across every Gupy-powered employer in Brazil, which is most of the F500 equivalents operating in the country.
- Create one Gupy account, complete it fully including CPF and endereço, and reuse it everywhere. A complete Gupy profile with CPF, formação, and at least two experiências scores higher than an incomplete one even before the resume is read.
- Apply to exactly one of the four RD Saúde portals per submission. Duplicate applications across portals for the same geographic store get flagged as spam and the candidate is deprioritized.
- Answer every perguntas de triagem carefully and truthfully — these are knock-out filters. Mismatching a single required CRF region, CNH categoria, or minimum-experience year eliminates you without human review.
- Upload PDF only, single column, Portuguese text, maximum 2 pages for retail and 3 pages for corporate or farmacêutico roles. Do not upload images, Canva-exported PDFs with the content in raster, or .doc files.
- Complete the vídeo entrevista within the window Gupy gives you (typically 3-5 days from the invitation email). Missing the window expires the application and you cannot reapply for the same vaga for 30 days.
- Take the raciocínio lógico and perfil comportamental tests in one sitting, on a laptop, with a stable connection. Gupy logs tab switches and refreshes, and excessive activity triggers a retest or a rejection.
- Keep your Gupy profile updated monthly. The system re-scores candidates against new vagas and an updated profile resurfaces you into recruiter queues you had previously fallen out of.
- Use the exact Portuguese job titles and terms from the RD Saúde vaga description in your resume. Gupy's aderência score is largely keyword-driven and a paraphrase — even a correct synonym — reduces your rank.
- Enable WhatsApp notifications in your Gupy account. RD Saúde recruiters, especially for retail and CD roles, frequently message through WhatsApp via the published recruitment line (+55 11 97209-9086) and a delayed response drops you in the queue.
Interview Culture
What Droga Raia Looks For
- Cuidamos de Gente in action, not just as a phrase. For store-level roles this means real, demonstrated warmth with clientes (especially idosos, a disproportionately large share of pharmacy traffic) and with colleagues. For corporate roles it means evidence that you have managed, mentored, or genuinely supported a team, not just delivered against a number.
- CRF ativo e em dia for any Farmacêutico role — this is a hard legal prerequisite from Conselho Regional de Farmácia regulation, not a preference. A pharmacist with lapsed annual anuidade or a disciplinary record that suspends the CRF cannot be hired as RT (Responsável Técnico), which is required at every RD store.
- Operational discipline — Executamos com Foco. RD Saúde runs on predictable execution across 3,547 stores. Candidates who can point to checklist discipline, adherence to SOPs, punctuality, low turnover in their previous employer, and finishing what they started are strongly preferred over candidates who oversell vision.
- Comfort with digital and omnichannel. The company's digital share jumped to 29.3% of retail in Q4 2025 and 59% year-over-year online growth. Store associates now handle click-and-collect, app orders, same-day delivery, and Rappi / iFood integrations. Corporate roles increasingly expect SQL, Python basics, or Power BI fluency for anything with Analista in the title.
- Fiscal and regulatory literacy for corporate finance, tax, and jurídico roles. RD Saúde is a B3-listed S.A. under CVM rules with heavy ICMS-ST complexity across 27 states. Candidates who can talk fluently about apuração, substituição tributária, SPED fiscal, and NCM pharmaceutical classification stand out.
- Logistics throughput mindset for CD roles. The company processes millions of itens per day across its distribution network and expects Auxiliar and Conferente candidates to talk in throughput terms (linhas/hora, pedidos/hora), not just task completion.
- Vacination and clinical-service capability is an emerging preferred skill. RD Saúde is expanding pharmacist-delivered services — vacination, testing, basic consultation. Pharmacists with curso de aplicação de injetáveis, prior vacination campaign experience, or comfort with clinical consultation (consulta farmacêutica) under RDC 586/2013 are preferred.
- Longevity signals. Brazilian pharmacy retail has a brutal turnover curve at the Atendente level, and recruiters openly look for candidates whose previous stints lasted 18+ months. A history of 6-month jumps is a real concern and needs to be addressed head-on in the interview — do not wait to be asked.
- Disposição para mudança geográfica for managerial and corporate fast-track roles. Participants in Programa Trainee or Programa de Liderança are regularly rotated across regiões, and recruiters explicitly ask 'você tem disponibilidade para mudança?' — answering evasively usually ends the process.
- Genuine engagement with saúde as a mission. The shift from Raia Drogasil to RD Saúde in 2023 was deliberate — the company now pitches itself as a health company, not just a retailer. Candidates who come across as purely commercial, with no visible connection to the saúde agenda, tend to stall in final rounds.
Frequently Asked Questions
Qual é o site oficial de carreiras da RD Saúde?
O RD Saúde contrata estrangeiros sem CRF brasileiro para farmacêutico?
Quanto tempo leva o processo seletivo na RD Saúde?
What does RD Saúde pay, and how does compensation work?
Preciso falar inglês para trabalhar na RD Saúde?
A RD Saúde tem programa de trainee ou estágio?
O RD Saúde contrata para vagas 100% remotas?
Posso ser contratado CLT ou PJ?
What benefits does RD Saúde offer beyond CLT basics?
Como a RD Saúde lida com diversidade e inclusão na contratação?
Devo usar o WhatsApp publicado (+55 11 97209-9086) para me candidatar?
Open Positions
Droga Raia currently has 70 open positions.
Related Resources
Sources
- RD Saúde — Trabalhe Conosco (Careers Hub) —
- RD Saúde — Farmácia Careers Portal (Gupy) —
- RD Saúde — Centros de Distribuição Careers Portal (Gupy) —
- RD Saúde — Corporativo Careers Portal (Gupy) —
- RD Saúde — Atendimento Careers Portal (Gupy) —
- RD Saúde (RADL3) anuncia novo CEO e presidente do conselho — Money Times —
- RD Saúde apresenta novos CEO e Chairman para 2025 — Meio & Mensagem —
- RD Saúde Profit Hits R$362 Million in 4Q25 as Digital Sales Surge — Brazil Stock Guide —
- A estratégia por trás do rebranding da RD Saúde — Brazil Journal —
- Raia Drogasil muda marca corporativa e se chamará RD Saúde — Central do Varejo —
- Conselho Federal de Farmácia — CFF (CRF registration and regulation) —
- Gupy — Applicant Tracking System (Brazil) —