How to Apply to Aircall

11 min read Last updated March 7, 2026 140 open positions
Blake Crosley
Blake Crosley Researched using publicly available information, hiring data, and ATS analysis.

Key Takeaways

  • Tailor your Lever application for each specific Aircall role — recruiters can see all your submissions under one profile, so applying to five roles with the same generic resume signals low effort and can undermine your candidacy for all of them.
  • Research Aircall's product by signing up for a free trial or watching demo videos on their website — in interviews, candidates who can speak knowledgeably about the platform's integration ecosystem and competitive differentiators consistently stand out.
  • Prepare concrete, metrics-backed stories that align with Aircall's five core values (trust, thrive together, build great things, act with integrity, champion the customer) — behavioral interview questions will map directly to these values.
  • Format your resume as a clean, single-column PDF optimized for Lever parsing — avoid tables, graphics, and creative layouts that can cause critical information to be lost or misformatted in the recruiter's candidate view.
  • Demonstrate AI awareness regardless of your role — Aircall is actively building AI-powered features, and showing genuine curiosity about how AI will transform business communication signals forward-thinking alignment with the company's strategic direction.
  • Leverage Aircall's global footprint in your application — if you speak multiple languages, have international work experience, or have managed relationships across time zones, surface this prominently as it directly maps to their operational reality.
  • Follow up thoughtfully after each interview round by sending a brief, personalized email referencing specific topics discussed — Aircall's collaborative culture values interpersonal follow-through, and this keeps you top-of-mind in a competitive pipeline.

About Aircall

Aircall is a cloud-based business phone and communication platform that has redefined how modern teams handle voice conversations. Founded in Paris in 2014, the company has grown into a global SaaS leader with offices spanning New York, Paris, Sydney, Madrid, Berlin, and London — serving over 20,000 businesses worldwide. Aircall's platform integrates seamlessly with major CRM and helpdesk tools like Salesforce, HubSpot, and Zendesk, making it a critical piece of the modern revenue and support tech stack. What sets Aircall apart in the crowded UCaaS (Unified Communications as a Service) market is its relentless focus on simplicity and integration. While competitors build sprawling, complex platforms, Aircall deliberately builds a phone system that sales and support teams can set up in minutes and actually enjoy using. This product philosophy extends into the company culture — Aircall values clarity, speed, and craftsmanship over bureaucracy. Aircall's culture is rooted in five core values: trust, thrive together, build great things, act with integrity, and champion the customer. Employees frequently cite the international, diverse workforce and the genuine emphasis on work-life balance as reasons they stay. With significant venture funding (over $220 million raised, including a $120 million Series D), Aircall operates at the intersection of startup agility and scale-up stability. The company is increasingly investing in AI-driven features — evident in roles like AI Productivity Engineer and AI Product Data Scientist — signaling a strategic push toward intelligent communication tools. For candidates who want to shape the future of business communication at a company that values both ambition and well-being, Aircall represents a compelling opportunity.

Application Process

  1. 1
    Explore Open Roles on Aircall's Lever-Powered Careers Page

    Aircall hosts all open positions on their careers page, powered by Lever. With 140+ open roles spanning engineering, sales, customer success, data science, and operations across multiple global offices, you can filter by team, location, and seniority. Read each job description carefully — Aircall tends to write detailed, transparent postings that outline specific tools, metrics, and responsibilities, giving you a clear picture of day-to-day expectations.

  2. 2
    Submit Your Application Through Lever

    Click 'Apply for this job' on any listing to open the Lever application form. You'll upload your resume (which Lever will parse into structured fields), provide contact details, and typically answer 2-4 role-specific screening questions. Aircall commonly asks about your motivation for joining, relevant experience with specific tools, and sometimes language proficiency given their international footprint — take these questions seriously as they serve as an initial screening filter.

  3. 3
    Initial Screening with a Talent Acquisition Partner

    If your profile matches the role requirements, a member of Aircall's Talent Acquisition team will reach out — typically within one to two weeks — to schedule a 30-minute introductory call. This conversation covers your background, career motivations, salary expectations, and cultural alignment with Aircall's values. Expect questions about why you're interested in the business communication or SaaS space specifically, and come prepared with thoughtful questions about the team and product.

  4. 4
    Hiring Manager Interview

    The second round typically involves a 45-60 minute conversation with the hiring manager for the specific role. For technical positions like Infrastructure Engineer or AI Product Data Scientist, this may include a deep-dive into your technical background and problem-solving approach. For commercial roles like Account Manager or BDR, expect scenario-based questions around pipeline management, outbound strategies, or customer engagement metrics. Aircall hiring managers commonly assess both competence and collaborative instincts.

  5. 5
    Technical Assessment or Case Study

    Most Aircall roles include a practical evaluation tailored to the function. Engineering candidates typically complete a take-home coding challenge or live pair-programming session. Sales and BDR candidates often prepare a mock cold call, prospecting plan, or territory strategy presentation. Data science candidates may receive a dataset to analyze and present findings. These exercises are designed to simulate actual work at Aircall, so approach them as a preview of the job rather than an academic test.

  6. 6
    Team and Cross-Functional Interviews

    Aircall places significant emphasis on team fit and cross-functional collaboration. You'll typically meet 2-3 additional team members or stakeholders in back-to-back interviews or a panel format. These conversations assess how you communicate, collaborate, and align with Aircall's values — particularly 'thrive together' and 'build great things.' For senior roles, you may also meet with a VP or C-level leader to discuss strategic vision and leadership approach.

  7. 7
    Offer, Reference Checks, and Onboarding

    Following successful interviews, Aircall's Talent team will conduct reference checks — typically requesting two professional references. Offers include details on compensation, equity (for eligible roles), benefits, and start date. Aircall's onboarding is known for being structured and welcoming, often including a dedicated onboarding week with product training, team introductions, and culture immersion sessions regardless of your office location or remote status.

Resume Tips for Aircall

critical

Lead with SaaS and Communication Technology Experience

Aircall operates in the competitive UCaaS and SaaS space, so your resume should immediately signal relevant industry experience. If you've worked with VoIP platforms, CRM integrations (Salesforce, HubSpot, Zendesk), or any cloud communication tools, position that experience prominently. Even tangential experience — like managing a tech stack that included Aircall or a competitor like Dialpad, RingCentral, or Talkdesk — demonstrates market awareness that recruiters will notice during initial Lever screening.

critical

Quantify Impact with Metrics Aircall Cares About

Aircall is a metrics-driven organization — their product literally helps businesses track call volume, response times, and conversion rates. Mirror this data orientation on your resume. For sales roles, include pipeline generated, quota attainment percentages, and deal sizes. For engineering roles, cite system uptime improvements, latency reductions, or deployment frequency. For customer success, reference NPS improvements, churn reduction, or expansion revenue. Concrete numbers demonstrate that you operate with the same rigor Aircall expects.

critical

Optimize for Lever's Resume Parsing Engine

Lever's parser works best with clean, standard formatting. Use a single-column layout with clearly labeled section headers (Experience, Education, Skills). Avoid tables, text boxes, columns, headers/footers, and graphics — Lever can misread or skip these elements entirely. Submit your resume as a PDF with selectable text (not a scanned image). Your name and contact information should appear at the very top of the document in plain text, as Lever pulls this data to auto-populate candidate profile fields.

recommended

Highlight International and Multilingual Capabilities

Aircall operates across Paris, New York, Berlin, Madrid, Sydney, and London, and many roles explicitly serve regional markets — like the DACH and APAC BDR positions. If you speak multiple languages, list them with proficiency levels prominently in a dedicated skills section. Even if a role doesn't explicitly require multilingual skills, demonstrating cross-cultural experience or global market knowledge signals strong alignment with Aircall's internationally distributed team structure.

recommended

Mirror Aircall's Technical Stack and Tools in Your Skills Section

Review Aircall's job descriptions and engineering blog to identify their core technologies. Infrastructure roles commonly reference AWS, Kubernetes, Terraform, and distributed systems. AI and data science roles mention Python, machine learning frameworks, and large-scale data processing. Sales roles reference Salesforce, Outreach, and LinkedIn Sales Navigator. Include the specific tools you've used that overlap with Aircall's stack — this creates direct keyword matches in Lever's search functionality when recruiters filter candidate pools.

recommended

Demonstrate the 'Builder' Mindset Aircall Values

Aircall's culture emphasizes building great things, and they often seek candidates who've operated in fast-paced, high-growth environments. Highlight experiences where you built something from scratch — a new process, a product feature, a sales territory, a team. Use action verbs like 'launched,' 'architected,' 'scaled,' and 'pioneered.' If you've worked at other Series B-D startups or high-growth SaaS companies, make sure those company contexts are clear so Aircall's recruiters immediately recognize a compatible background.

nice_to_have

Keep Your Resume Concise and Scannable

Aircall's recruiters review high volumes of applications through Lever's candidate pipeline view, which displays parsed resume data in a compact format. Keep your resume to 1-2 pages maximum. Use bullet points (4-6 per role) rather than dense paragraphs. Front-load each bullet with the impact or result before describing the method. This format ensures that even in a quick 15-second scan — which is typical for initial screening — your strongest qualifications register immediately.

nice_to_have

Include a Concise Professional Summary Tailored to the Role

A 2-3 sentence summary at the top of your resume can anchor your narrative for Aircall's hiring team. Reference the specific function (e.g., 'B2B SaaS Account Manager with 5 years of experience driving expansion revenue in mid-market accounts') and, if genuine, your interest in the business communication or AI-augmented productivity space. Avoid generic summaries — this is your chance to immediately signal why you're pursuing Aircall specifically, which sets a stronger tone than letting Lever's parser determine your first impression.

ATS System: Lever

Lever is a modern applicant tracking and candidate relationship management (CRM) platform that Aircall uses to manage its entire hiring pipeline. When you apply, Lever parses your resume into a structured candidate profile, scores keyword relevance, and routes your application to the appropriate recruiter. Lever also enables Aircall's talent team to source passive candidates, so even if you're not actively applying, maintaining an up-to-date profile with relevant keywords can surface you in recruiter searches.

  • Use a clean, single-column PDF format — Lever's parser struggles with multi-column layouts, tables, and embedded graphics, which can cause your experience to display incorrectly in the recruiter's view.
  • Incorporate exact keywords from the Aircall job description into your resume naturally — Lever enables recruiters to search and filter candidates by specific terms like 'Salesforce,' 'Kubernetes,' 'cold calling,' or 'NPS.'
  • Complete all optional fields in the Lever application form, including LinkedIn URL, portfolio links, and screening questions — partial applications may be deprioritized in the pipeline.
  • Avoid using headers, footers, or text boxes for critical information like your name, email, or phone number — Lever may not parse content in these areas, leaving your profile incomplete.
  • If you're applying to multiple Aircall roles, tailor each application separately — Lever tracks all submissions under a single candidate profile, and recruiters can see every role you've applied for along with each version of your resume.
  • Use standard section headings (Work Experience, Education, Skills, Certifications) so Lever's parser can correctly categorize and display your information in the candidate profile view.
  • When answering Lever's free-text screening questions, be specific and substantive — these responses are visible to the recruiter immediately and often serve as the first qualitative filter before your resume is even reviewed.

Complete Lever Resume Guide →

Interview Culture

Aircall's interview process reflects its product philosophy: structured, efficient, and human-centered.

The company typically runs a 4-5 stage process that unfolds over 2-4 weeks, though this can vary depending on role seniority and hiring urgency. The initial recruiter screen is conversational and values-driven. Aircall's Talent Acquisition team is trained to assess not just qualifications but genuine motivation — they want to understand why business communication technology excites you and how you've demonstrated Aircall's core values in previous roles. Come prepared to discuss specific examples of collaboration, integrity, and customer advocacy. Hiring manager interviews tend to be rigorous but respectful. Expect a mix of behavioral and situational questions, often structured around Aircall's competency framework. For commercial roles (Account Manager, BDR), you might be asked to walk through how you'd approach a specific market segment, handle objections from a prospect evaluating Aircall against competitors, or manage a complex renewal. For engineering and data roles, expect deep technical discussions about system design, data architecture, or algorithm selection — interviewers care as much about your reasoning process as your final answer. The practical assessment stage is where Aircall invests the most differentiation. Rather than abstract whiteboard puzzles, they design exercises that mirror real work. A BDR candidate might conduct a live mock cold call. An AI engineer might walk through a model architecture decision. A Customer Success intern might analyze a mock customer health dashboard. These exercises are typically evaluated by multiple team members, and candidates report that feedback is often shared regardless of outcome. Cultural signals that matter at Aircall include intellectual curiosity (they're pushing into AI — show you're excited about where the industry is headed), humility (the 'thrive together' value means ego-driven candidates stand out negatively), and ownership mentality (they want people who see problems and fix them without waiting for permission). Dress code is smart casual across all offices, and interviewers across geographies tend to be warm, direct, and well-prepared. Many candidates note that Aircall interviewers are genuinely interested in creating a two-way conversation rather than a one-directional evaluation.

What Aircall Looks For

  • SaaS fluency — understanding of subscription business models, ARR, churn, and the metrics that drive cloud software companies, particularly in the communication technology space
  • Integration mindset — ability to think across systems and understand how Aircall connects with CRM, helpdesk, and workflow tools that customers rely on daily
  • AI curiosity and adaptability — given Aircall's aggressive investment in AI features, candidates who demonstrate interest in how artificial intelligence can enhance productivity and communication stand out
  • Cross-cultural collaboration — with teams spanning six countries and four continents, Aircall prioritizes candidates who've thrived in international, distributed work environments and can navigate time zone complexity
  • Customer obsession with commercial awareness — Aircall's 'champion the customer' value means they want people who deeply understand user pain points but can also connect that empathy to business outcomes and revenue impact
  • Builder energy in ambiguous environments — Aircall operates at scale-up speed, which means processes are still being defined; they seek candidates who are energized (not frustrated) by building frameworks from scratch
  • Strong written and verbal communication — given the remote-friendly, async-heavy nature of Aircall's global operations, the ability to communicate clearly and concisely across channels is non-negotiable
  • Data-driven decision making — whether you're in engineering, sales, or customer success, Aircall expects you to back up recommendations with evidence, metrics, and structured reasoning

Frequently Asked Questions

How long does Aircall's hiring process typically take from application to offer?
Based on candidate reports, Aircall's hiring process typically takes 2-4 weeks from initial application to final offer, though this can extend to 5-6 weeks for senior or specialized roles like AI Product Data Scientist or Infrastructure Engineer. The process generally includes 4-5 stages: recruiter screen, hiring manager interview, practical assessment, team interviews, and reference checks. Aircall's talent team is generally responsive about timeline expectations — don't hesitate to ask your recruiter for a clear picture of next steps and anticipated decision dates at each stage.
Should I submit a cover letter when applying to Aircall through Lever?
Lever's application form for Aircall doesn't always include a dedicated cover letter upload field, but when it does — or when there's an 'additional information' text box — use it strategically. Rather than writing a generic cover letter, craft a concise 150-200 word note explaining why Aircall specifically appeals to you and what unique value you bring to this particular role. Reference their product, a recent company milestone (like an AI feature launch or market expansion), or a specific aspect of their culture that resonates. This additional context can differentiate you in a crowded pipeline, especially for competitive roles like Account Manager or BDR where motivation and fit carry significant weight.
What resume format works best with Aircall's Lever ATS system?
Submit a single-column PDF with standard section headers (Work Experience, Education, Skills), clean bullet points, and no tables, text boxes, columns, or embedded images. Lever's parser reads top-to-bottom, left-to-right, so any non-standard formatting can cause your information to appear jumbled or incomplete in the recruiter's view. Ensure your name, email, and phone number are in plain text at the very top of the document — not in a header or sidebar. Use a professional, readable font (10-12pt) and keep the document to 1-2 pages. This format ensures maximum parsing accuracy and a clean presentation when Aircall's recruiters review your profile in Lever's pipeline view.
Does Aircall offer remote or hybrid work options?
Aircall has embraced a flexible hybrid work model across most of its global offices, with some roles available as fully remote depending on the function and geography. Their job descriptions typically specify the work arrangement — look for tags like 'hybrid,' 'remote,' or specific office locations. Aircall's distributed team structure across Paris, New York, Berlin, Madrid, Sydney, and London means that even office-based employees regularly collaborate across time zones asynchronously. During your recruiter screen, ask specifically about the team's working rhythm, in-office expectations, and any flexibility policies — this shows practical interest and helps you assess whether the day-to-day setup matches your preferences.
What experience level do I need to apply to Aircall?
Aircall hires across a wide experience spectrum, from interns (like the Digital Customer Success Intern role) to senior individual contributors and leadership positions. Their active job listings span entry-level BDR roles that welcome candidates with 0-2 years of sales experience all the way to specialized engineering and data science positions requiring deep domain expertise. If a job description lists requirements you meet 70-80% of, it's generally worth applying — Aircall's recruiters evaluate potential and learning agility alongside direct experience, particularly for early and mid-career roles. Focus your application on demonstrating the skills and values that matter most rather than checking every single qualification box.
How should I prepare for the practical assessment or case study stage?
Aircall's practical assessments are designed to simulate real work, so the best preparation is understanding the actual role and Aircall's product. For sales and BDR roles, practice cold calling scenarios where you're pitching a cloud phone solution to a mid-market business — research common objections (pricing, switching costs, integration complexity) and prepare confident responses. For engineering roles, review Aircall's tech blog and prepare to discuss system design decisions at scale. For data science roles, brush up on presenting insights to non-technical stakeholders, as Aircall values cross-functional communication. In all cases, prioritize clarity of thought and structured reasoning over perfection — interviewers want to see how you think and communicate under realistic conditions.
Can I apply to multiple positions at Aircall simultaneously?
Yes, but approach this strategically. Lever consolidates all your applications under a single candidate profile, meaning every Aircall recruiter can see each role you've applied for and the resume you submitted for each. Applying to 2-3 closely related roles (e.g., Account Manager and Customer Success Manager) can signal genuine flexibility. However, applying to wildly different positions (e.g., Infrastructure Engineer and BDR) may signal unfocused interest. If you're genuinely qualified for multiple roles, tailor each application with a role-specific resume and thoughtful screening question responses. Consider reaching out to Aircall's talent team on LinkedIn to ask which role best fits your background before submitting multiple applications.
What should I know about Aircall's company culture before interviewing?
Aircall's culture is anchored by five published values: trust, thrive together, build great things, act with integrity, and champion the customer. In practice, this translates to a work environment that balances ambition with genuine care for employee well-being. Interviewers commonly assess cultural alignment through behavioral questions, so prepare STAR-format stories that demonstrate each value — especially collaboration ('thrive together') and customer focus ('champion the customer'). Aircall also prides itself on transparency and intellectual humility; candidates who ask thoughtful questions, acknowledge what they don't know, and show eagerness to learn tend to resonate more than those who project overconfidence. Review Aircall's blog, social media, and any recent press coverage to understand current company priorities and weave those insights into your interview conversations.
How important is SaaS or telecom industry experience when applying to Aircall?
Direct SaaS or UCaaS experience is a strong advantage but is not strictly required for most roles at Aircall, particularly at the early-to-mid career level. What matters more is demonstrating that you understand SaaS business fundamentals — metrics like ARR, churn rate, NPS, and customer lifecycle — and that you're genuinely curious about how cloud communication technology is evolving. If you're coming from an adjacent industry (e.g., traditional telecom, another tech vertical, or a customer-facing role at a non-SaaS company), frame your experience through a SaaS lens by highlighting transferable skills like subscription revenue management, cross-functional collaboration with product teams, or data-driven customer engagement. Showing that you've done your homework on Aircall's competitive landscape (Dialpad, RingCentral, Talkdesk, Vonage) also signals market awareness that compensates for direct industry experience.

Sample Open Positions

Check Your Resume Before Applying → View 140 open positions at Aircall

Related Resources

Career Guides for Aircall Roles

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Sources

  1. Aircall Careers Page — Open Positions and Company Values — Aircall
  2. Aircall Company Reviews and Interview Insights — Glassdoor
  3. Lever ATS — How Lever Processes and Parses Applications — Lever
  4. Aircall Raises $120M Series D to Fuel Global Growth — Aircall Blog