Ecolab

ServiceNow Software Engineer II

IND - Karnataka - Bangalore - EDC May 15, 2026 Full Time Workday

Job Title: ServiceNow Lead Software Engineer

Job Summary.

We are seeking a skilled ServiceNow Lead Developer to design, develop, configure, and maintain ServiceNow applications and integrations. The ideal candidate will have hands-on experience with ServiceNow platform capabilities, follow best practices, and collaborate closely with stakeholders to deliver scalable and secure solutions.

Key Responsibilities

  • Design, develop, and implement ServiceNow solutions using best practices
  • Customize ServiceNow applications using Business Rules, Client Scripts, UI Policies, Script Includes, and Flow Designer with advance Level coding skills.
  • Develop and maintain ServiceNow modules such as ÏTSM, CSM, APO, MCO, Finance Management, Employee Centre.
  • Build and support integrations using REST, SOAP, MID Server, and IntegrationHub
  • Create and manage Service Catalog items, workflows, FlowDesinger and ETL, Integration Hub, DataFabric/Zero Copy Connectors
  • Perform unit testing, debugging, and troubleshooting of platform issues
  • Support platform upgrades, patches, and releases
  • Collaborate with architects, business analysts, and stakeholders to gather requirements
  • Follow SDLC, Agile/Scrum, and change management processes
  • Maintain technical documentation and knowledge articles

Required Skills & Qualifications

  • 6+ years of hands-on ServiceNow development experience
  • Strong experience with JavaScript, REST/SOAP APIs and integrations

(server-side and client-side)

  • In-depth knowledge of ServiceNow platform architecture
  • Experience with Finance Management and MCO processes (Source-to-Pay, Order-to-Cash lifecycle, Accounts payable, Accounts receivable etc)
  • Familiarity with CMDB, Discovery, and ITSM
  • Experience with other Application would be plus like ITOM, HRSD.
  • Understanding of ACLs, roles, and security best practices
  • Experience working in Agile/Scrum environments

referred Qualifications

  • ServiceNow certifications such as:
    • Certified System Administrator (CSA)
    • Certified Application Developer (CAD)
    • Module-specific certifications (CSM, ITSM, MCO etc.)
  • Experience with ServiceNow Performance Analytics and Reporting
  • Knowledge of UI Builder, Service Portal, and Workspace configuration
  • Exposure to DevOps, CI/CD, and ATF (Automated Test Framework)

Soft Skills

  • Strong analytical and problem-solving skills
  • Excellent communication and documentation abilities
  • Ability to work independently and in a team environment
  • Strong stakeholder management skills

Education

  • Bachelor’s degree in Computer Science, Information Technology, or equivalent experience
  • Min 7+ Years of experience in Servicenow

Nice to Have

  • Experience with cloud platforms (AWS, Azure, SAP)
  • Knowledge of ITIL processes
  • Experience supporting global enterprise environments
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