Service Execution Engineer - Drives
Education: Bachelors Degree in Electrical / Electronics Engineering
Key Responsibilities
- Handle field service and commissioning of LV AC / DC / Servo Drives.
- Perform on site repair, testing, and troubleshooting of LV AC / DC / Servo Drives.
- Carry out VFD programming, parameter settings, and basic application configuration.
- Execute AMC services, including preventive and corrective maintenance of LV Drives.
- Provide telephone/online technical support for customer service requests related to Drives.
- Attend customer sites on short notice as needed to ensure minimal downtime.
- Deliver professional service, maintain customer satisfaction, and manage service documentation.
- Support customers during breakdowns, start ups, optimization, and performance improvement.
- Identify and generate service sales leads during visits (AMC, spare parts, retrofit, digitalization opportunities).
- Coordinate with sales and service teams for opportunity follow-ups.
- Willing to travel 7080% of the time across Tamil Nadu & Kerala for service support.
- Available for urgent customer requirements on short notice.
Required Skills & Competencies
- Strong technical knowledge of Low Voltage Drives LV AC / DC / Servo Drives.
- Hands-on experience in commissioning, repair, and troubleshooting of LV AC / DC / Servo Drives.
- Good understanding of industrial automation concepts.
- Ability to read electrical schematics, wiring diagrams, and drive manuals.
- Strong customer-handling skills with proactive communication.
- Ability to work independently at customer sites.
- Experience working with Siemens / ABB / Schneider / Rockwell Drives (or similar).
- Exposure to retrofit projects and product migration support.
- Basic understanding of automation systems (PLC/SCADA).
