The global creative center for Fabric Care is based in Hilversum, the Netherlands. Within this hub, our teams develop fragrances and scent technologies that enable our customers to create market‑leading laundry products.

At IFF, we are a consumer‑centric organization. The Sensory & Consumer Insights team plays a critical role in product development by representing the voice of the consumer across the business.

Your Role

Within the Innovation team at the global Fabric Care creative center, we are looking for a Sensory & Consumer Research Associate.

In this role, you will be a key contributor to sensory and consumer research projects, supporting creative, marketing, and commercial decisions through robust insights.

Where You’ll Make a Difference

Research Project Management

• Coordinate consumer and sensory research projects and ensure timely execution

• Translate business and research questions into appropriate study designs

• Support questionnaire development, agency briefings, and fieldwork coordination

• Manage sample logistics and perform data quality checks

Data Analysis & Insights

• Analyze large sets of raw data

• Conduct advanced statistical analyses using IFF statistical tools

• Interpret results in collaboration with senior team members

• Translate findings into clear insights and actionable recommendations to support fragrance development

Knowledge Management & Communication

• Contribute to building comprehensive project reports

• Debrief conclusions and results with senior colleagues and managers

• Deliver final presentations to key internal stakeholders

• Address routine questions regarding study design and content

Category Expertise & Collaboration

• Support continuous improvement through the development of best practices for the Fabric Care category

• Ensure global alignment by maintaining strong cross‑functional relationships and effective communication

What Makes You the Right Fit

Education & Experience

• Master’s degree in Sensory Science, Psychology, Economics, Sociology, Design, or a related field

• 2–3 years of experience in Consumer Insights or a related discipline

Technical Skills

• Solid understanding of consumer insights methodologies

• Basic knowledge of statistics and data analysis

• Comfortable using statistical software such as R, JMP, XLStat, or similar

• Excellent proficiency in Word, Excel, and PowerPoint

Personal Attributes

• Strong interest in fragrances and insights‑driven market research

• Very good written and verbal communication skills in English (additional languages are a plus)

• High learning agility and strong results orientation

• Effective team player with a collaborative and informative working style

• Organized, curious, autonomous, and proactive

• Ability to thrive in a complex and fast‑moving environment

Why Choose IFF?

• Opportunities for training, learning, and professional development

• A truly international and innovative environment

• A diverse and inclusive workplace where individuality is valued