Long View. A career that helps you get more out of life.
A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most dynamic IT providers — and we’re even prouder of our culture that allows our people to live life to its fullest. At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging. As a member of the Long View team, you’ll see how our company’s core pillars — Integrity, Competence, Value, and Fun — resonate through the workplace. And in a recent survey, 89% of Long View team members rated Long View as a good or great place to work!
Are you an experienced project or program manager with a passion for technology? Do you enjoy working on complex projects?
Long View is seeking a diligent and experienced Senior Project Manager for our Toronto office who is passionate about delivering on large and complex IT infrastructure projects! You enjoy building relationships with your colleagues, stakeholders, and project teams and you have exceptional leadership and facilitation capabilities. In this role, you will work with a project team, client executive community, and functional management, to lead ServiceNow projects.
Are you an experienced project or program manager with a passion for technology? Do you enjoy working on complex projects?
Long View is seeking a diligent and experienced Senior Project Manager for our Toronto office who is passionate about delivering on large and complex IT infrastructure projects! You enjoy building relationships with your colleagues, stakeholders, and project teams and you have exceptional leadership and facilitation capabilities. In this role, you will work with a project team, client executive community, and functional management, to lead ServiceNow projects.
Want to learn more about our culture and life at Long View? Check us out on LinkedIn and Instagram!
Long View’s mission of building the best and most sustainable team-driven organization requires dedicated and ambitious people. Through employee resource groups, impactful and effective conversations, townhalls and various company-wide training, including how to reduce unconscious bias, we are fostering an inclusive environment. We are committed to taking consistent, positive and lifelong action to be a diverse and equitable workplace because we know that the most effective companies are made up of people with varied identities, experiences and backgrounds.
Long View is an equal opportunity employer. If you have any accommodation requests for your interview or the role, please let your friendly Recruiter know
A Day in the Life:
Lead the planning, execution, and delivery of ServiceNow platform implementations and enhancements. Manage cross-functional teams, oversee ServiceNow modules (such as ITSM, ITOM, HRSD, CSM, SecOps), and ensure projects are delivered on time, within scope, and within budget while aligning with business objectives.Provide direction on program delivery to support our customer’s organizational visionConfirm business outcomes and align component project scope to achieve the target outcomesEscalate issues or risks that have an impact on the program and its component projectsProvide impactful information and recommendations on scope, schedule, and budgetBe accountable for project managers and project delivery teamsGuide, monitor, and mentor project managersEnsure the projects accomplish the required business objectivesWork with project teams and supporting resources to develop strategies, project plans and work breakdown structurePursue resolutions to all escalated issues or risks impacting the programOversight of program including project execution, communications, cost, schedule, tasks, milestones, and document controlWork with project managers to coordinate activities with the project team and relevant stakeholdersWork with project managers to build teams, identify, and manage stakeholders Provide guidance and oversight to project managers, identifying task level activities and providing estimates of effort, alongside potential risks and dependenciesDevelop an annual budget plan and business case supporting materialProvide regular status updates, track issues and risks, and manage scope both to our customer and internally to Long View stakeholdersProvide oversight of change-management and communication plansPrepare communication materials for executive awareness and decision supportWhat You Bring:
10+ years of experience in a Program and/or Project Manager position with a focus on large scale enterprise projects within IT Service Management3+ years managing ServiceNow implementations.Strong knowledge of ServiceNow modules such as ITSM, ITOM, HRSD, CSM, or SecOps.ServiceNow client-facing engagement and project delivery experienceExceptional communication skills, with the ability to communicate effectively with executive stakeholders and project teams Knowledge of Project planning, risk and scope managementAbility to build relationships and foster trust with stakeholders, project teams and project leadersStrong team-oriented mindset with the proven ability to lead on complex IT projectsAbility to produce effective documentation including schedule, budget, scope, and executive level status reportsPMP CertificationWhat Makes You Extra Awesome:
ITSM and Organizational Change Management experience Experience working in a variety of industries ServiceNow certifications - CSA, CIS, CMAWhy Work at Long View?
Great people and culture Interesting work – Be part of exciting projects while accessing all the latest technologiesFlexible environment – A workplace that values the importance of flexibility for personal/professional growth, happiness and wellnessFun is one of our core values
