SAP EAM
- Use feedback and reflection to develop self-awareness, personal strengths and address development areas.
- Proven track record as an SME in chosen domain.
- Ability to come up with Client POC/POV for integrating/increasing adoption of emerging Tech. like Blockchain, AI et al with the product platform they are associated with.
- Mentor Junior resources within the team, conduct KSS and lessons learnt.
- Flexible to work in stretch opportunities/assignments.
- Demonstrate critical thinking and the ability to bring order to unstructured problems.
- Ticket Quality and deliverables review.
- Status Reporting for the project.
- Adherence to SLAs, experience in incident management, change management and problem management.
- Review your work and that of others for quality, accuracy and relevance.
- Know how and when to use tools available for a given situation and can explain the reasons for this choice.
- Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
- Use straightforward communication, in a structured way, when influencing and connecting with others.
- Able to read situations and modify behavior to build quality relationships.
- Uphold the firm's code of ethics and business conduct.
- Demonstrate leadership capabilities by working with clients directly and leading the engagement.
- Work in a team environment that includes client interactions, workstream management, and cross-team collaboration.
- Good Team player. Take up cross competency work and contribute to COE activities.
- Escalation/Risk management.
Strong Knowledge in:
- Understand client requirements, provide solutions, functional specifications and implement technical components accordingly.
- Ability to create Technical Design Documents (TDD) and Unit Test documents for the technical solutions being implemented.
- Excellent Communication, analytical and Interpersonal skills as a Consultant and play a role of team lead.
- In addition to the above the candidate should have been involved in the following during the life cycle of SAP Support project.
- Unit Testing, Integration Testing
- User Support activities
- Exposure to ASAP and other structured ITIL methodologies
- Regularly interact with the onsite team/client
- Provide status updates in daily/weekly conference calls
- Maintain cordial relationship with onsite team/client
- Strong Knowledge in
- Managing Technical Objects
- Equipments, Functional Locations, Bill of Materials etc
- Material and Serial Number combination
- Warranties
- Work centers, classes and characteristics
- Installed base
- Measurement Point and documents
- Notifications and its processing
- Work Order Management
- Capacity requirements planning
- Preventive maintenance
- Task lists
- Maintenance Items
- Maintenance Plans
- Work clearance Management
- Workflow in EAM & PM
- Standard reports usage.
- Familiarity on the basic business processes with the following Functional Areas:
- Task lists
- Maintenance Items
- Maintenance Plans
Preferred Skills:
- SAP Certification on PM Module
- Used Solution Manager in the implementation
- Basic knowledge on ABAP