Resource Manager

Key Responsibilities

• Manage and optimize bench strength to ensure minimal idle time and maximum resource

utilization.

• Oversee capacity planning by forecasting demand and aligning workforce availability with

current and future project needs.

• Coordinate with delivery, sales, and recruitment teams to plan resource allocation and hiring

requirements.

• Track and report on utilization of metrics, availability, and deployment status.
• Ensure timely movement of resources from bench to billable projects.
• Maintain accurate workforce data, including skills, experience, location, and availability.
• Support leadership with workforce analytics, insights, and periodic reports.
• Assist in strategic workforce planning initiatives and continuous process improvements.

Required Skills & Experience

• 35 years of experience in resource management / workforce planning.
• Strong hands-on experience in bench management and capacity management.
• Good understanding of IT services or project-based resource allocation models.
• Strong coordination and stakeholder management skills.
• Proficiency in Excel, workforce management tools, or HR systems.
• Analytical mindset with attention to detail and problem-solving abilities.