Outbound Sales Representative
Join one of the fastest growing, most dynamic companies in the furniture industry. For over 25 years, Four Hands has been a leading designer and wholesaler of furniture and décor, helping people create spaces that feel like home.
Recognized on the Inc. 5000 list of fastest-growing companies and named one of Austin’s Top Workplaces year after year. We invest in exceptional people — with a team of over 800 and growing — fostering our employees’ careers and celebrating them at every step of the way. Four Hands is where passion meets purpose and where your next chapter begins.
The Outbound Sales Representative plays a key role in growing our Trade Sales business by building strong relationships and guiding customers through the full sales process. This role blends new business development with ongoing account support, using strong product knowledge, clear communication, and consistent follow-through to support customer needs and drive long-term partnerships.
In This Role
- Participate in a 26-week structured training program covering:
- Product knowledge and industry insights
- Outbound sales techniques and best practices
- CRM and sales software usage
- Customer engagement, objection handling, and closing strategies
- Conduct outbound calls and follow sales training process to engage potential clients
- Collaborate with sales leader and team to refine sales approach
- Track progress to successfully meet training milestones
- Establish foundational sales skills through assessments and role-play exercises
- Consistently meet established weekly and monthly sales metrics, demonstrating readiness and performance required to transition into a sales position
- Manage the full sales cycle from application qualification, customer first touch, onboarding, purchase execution, and account management
- Utilize inbound/outbound calls, emails, and other communication channels to generate new business acquisition with new and existing customers
- Act as a trusted advisor by leveraging product expertise to identify customer needs and deliver tailored solutions that drive revenue growth
- Educate customers on pricing, lead times, and other product specifications as needed
- Proactively share upcoming product launches, extensions, and special promotions with customers
- Develop and maintain a robust list of prospective customers in Salesforce through marketing leads, trade show contacts, and web inquiries
- Partner with Marketing, Sales Operations, and other Sales departments to execute campaigns
- Utilize Salesforce CRM to manage and track sales activities, maintaining accurate data for forecasting and reporting
- Attend a minimum of 4 industry-related trade shows a year
- Other duties as assigned, in accordance with training and qualifications
- Uphold our Core Values and be a valuable member of the Four Hands team:
- Be open and honest
- Reach for excellence
- Act with responsibility
- Value the whole person
- Enjoy the journey
The Ideal Person
- 1+ year of experience in customer service, sales coordination, or a similar role
- Experience working efficiently in a fast-paced environment while delivering a polished, personalized experience to high-end customers
- Ability to travel and attend trade shows a minimum of 4 times per year
- Familiarity with CRM tools to track activity and manage pipelines (Salesforce preferred)
- Comfortable leveraging AI tools (Grok, ChatGPT, etc) as needed
- Exposure to generating and qualifying and converting leads into sales opportunities
- Ability to educate clients and drive product-based solutions through a relationship-building approach
- Strong written and verbal communication skills with a consultative, customer-focused approach
- Strong organizational skills with the ability to manage multiple accounts and priorities at once
- Ability to collaborate with cross-functional partners to support sales initiatives and campaigns
About Four Hands
Headquartered in Austin, Texas, since 1996, Four Hands crafts furniture, art and décor — pieces that are all about creating space. Timeless, thoughtful designs with endless possibilities. Pieces meant to be experienced and form a whole that feels like home.
Our trade customers range from interior designers to large retailers who rely on our expertise to grow and guide their business to success. We treat our partners as part of the Four Hands family, championing them and rooting for their every win.
And, we are constantly pursuing better — from sourcing the finest materials and finishes to seeking fresh inspiration to elevate our designs — we are never settled, never done.
Four Hands is an Equal Opportunity Employer. Four Hands recruits qualified applicants and advances in employment its employees without regard to race, color, religion, sex, gender, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.
Visit www.FourHands.com for more information.
