Operations Manager - Sumba
Job Responsibilities
The Operational Manager at Bobobox plays a pivotal role in ensuring the consistent, efficient, and high-quality execution of day-to-day operations across our cabin properties. This role is responsible for translating strategic goals into seamless operational practices, delivering exceptional guest experiences, and driving operational excellence through data-driven decisions, people leadership, and continuous improvement.
Requirements
Bachelor's degree from a top university preferably from Hospitality background
Min. 3 years of experience in hotel operation role
Min. 3 years of experience in managing multiple hotels as hotel manager or equivalent role
Candidates must be willing to work at any of our branch locations across Indonesia. This may involve periodic transfers or relocations based on organizational needs.
Fluent in English verbally and in writing
Experienced with Property/Hotel Management System (PMS/HMS) and Point of Sales (POS) software.
Experienced with Google Workspace (G Sheets, Slides, Docs, etc).
Excellent Interpersonal Communication Skills
Strong in organizing, planning, and relationship management.
Fluent in numbers, analyzing data, and using analytics to make decisions.
Results-driven with strong communication & interpersonal skills.
Excellent Adaptability to Fast-paced Environment
Familiar with Setting up and Maintaining KPIs
Familiar with SOP and Policy development
Product and Service Quality Improvements
Focus on Operational Excellence and Quality Assurance
Experienced in coaching & training delivery
Willing to be placed in Bobocabin Umarato, Sumba
