The Operations Manager for Naval Operations is primarily responsible for services delivery, contract and customer management across sustainment programs. They will manage the relationship with the Contract Delegates and the Contract Authorities where required and also manages customer and services operations across Training Centres, primarily at Randwick Barracks, ensuring that all key objectives of the contracts and service delivery are met. This includes but is not limited to management of cost, schedule, quality, risk, safety and customer service.

The Operations Manager will collaborate with the BD & Strategy Teams, Functional and Capability Managers (CAPMs) to deliver services. The Operations Manager is responsible for ensuring the safe operational delivery and integration of recurring Maintenance, Engineering, and Platform support services (including air and ground-based training when required) for their assigned sites and platforms to meet contract requirements.

Description

• Development and maintenance of the partnership with Defence in the delivery of services across the Training Authority
• Manage the on-site operations to ensure the delivery of CAE Services
• Be the point of escalation within the on-site, managing risk and coordination of CAE capabilities
• Ensure our service delivery meeting EH&S requirement for installation, operation and maintenance
• Responsible for safety culture across the CAE Training Centre
• Customer liaison, including on-site attendance at meetings and acting as the first point of contact

Minimum Qualifications

• Strong portfolio/program management and customer management experience
• Prior experience working within a Defence environment
• Proven financial/business acumen
• Ability to obtain/maintain an Australian Defence Security Clearance – must be an AU Citizen!
• Ability to work onsite at the Randwick Barracks, and/or other Naval Training Centres as required

Preferred Qualifications

• Financial management skills including budgets and forecasting
• Business development experience
• Experience with Waterfall and Agile planning approaches and scheduling of activities

Benefits

• Opportunity to make a considerable impact on Australian defence and security
• Exciting career paths in a truly global business
• Access to a generous ADF Reserve Service Policy
• Wellness subsidy
• Generous Parental Leave
• Employee Share Scheme
• Fitness Passport
• Insurance Cover
• … and more!

Security requirements

As the Australian Department of Defence is a major client, you must be eligible to obtain a Defence Security Clearance to work in this role – please be mindful to obtain a clearance, one of the main requirements is you must be an Australian Citizen.

Applications

If this role fits what you are looking for and you believe you have the necessary skills and experience, click ‘Apply Now’ and attach your resume.

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About CAE

At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we’ve driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success.

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Equal Opportunity & Accommodations

CAE is committed to providing equal opportunities to all applicants, regardless of race, nationality, color, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by law. We encourage applicants who may not meet every qualification to apply. Reasonable accommodations are available—contact your recruiter or email [email protected] if needed.

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CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.