Medical Receptionist - Bilingual - Evernorth - Midland TX

Evernorth Workplace Care offers health care delivery services along with population health and health coaching solutions, conducted in person or virtually.  Our mission is to deliver proactive, personalized, and holistic patient care and coaching by acting on health data and insights to improve the overall health and wellness of our clients’ employees, and those they care about most, by providing access to high quality, affordable services where they work and live.

Evernorth Workplace Care - Personalized Care Where You Are

Medical Receptionist – Bilingual Spanish - Evernorth – Midland TX

The Medical Receptionist (Medical Administrative Senior Rep) is an integral member of the multi-disciplinary team who functions under the direction and supervision of a registered nurse and/or licensed physician. The position provides professional, courteous, and friendly assistance to our customers.

• Coordinates appointments, handles multiple phone calls, and reschedules/confirm appointments.

• May handle cash, coordinate, schedule and follow up on phases of a surgery procedure and/or specialty referral appointment.

• Provides exceptional customer service and maintains patient confidentiality.

• Interacts with all levels of staff in a variety of departments; physicians, patients, families as well as external contacts, such as employees of other healthcare institutions, community providers and agencies concerning the healthcare of the patient.

• Responsible for the adoption and demonstration of the Consumer Health Engagement cultural beliefs. Be a role model for the six cultural beliefs to drive personal accountability and organizational results.

What we expect from you:

• GED/High School Degree

• At least 1 or more years of medical receptionist experience

• At least 1 or more years of experience in cash handling, typing, scheduling applications experience preferred.

• At least 1 or more years of customer service experience

• Ability to convey information to customers in a warm, clear, concise manner.

• Ability to always maintain strictest level of patient confidentiality

• Ability to work in a fast-paced environment

• Solid Computer skills

• Ability to work under minimal supervision

• Excellent written and verbal communication skills

• Team oriented

• Strong time management skills

• Responsible and reliable

• Ability to work health center hours

• Bilingual Spanish

Bonus points for:

• Medical terminology experience

• Medical Assistant experience/training

• Customer-centric Focus

• Professional and mature

• Dynamic personality

Please note, this role is based full-time in our health center in Midland TX.

We offer benefit eligibility from the first day of employment, Paid Time Off, Short and Long-Term Disability, Life Insurance, 401k with company match, Continuing Education, Career Development and a variety of other perks.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email [email protected] for assistance.  Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.