IT Business Operations Expert for Analytics & Data
Title:
IT Business Operations Expert for Analytics & DataCompany:
Ipsen Pharma (SAS)
About Ipsen:
Ipsen is a mid-sized global biopharmaceutical company with a focus on transformative medicines in three therapeutic areas: Oncology, Rare Disease and Neuroscience. Supported by nearly 100 years of development experience, with global hubs in the U.S., France and the U.K, we tackle areas of high unmet medical need through research and innovation.
Our passionate teams in more than 40 countries are focused on what matters and endeavor every day to bring medicines to patients in 88 countries. We build a workplace that champions human-centric leadership and fosters a culture of collaboration, excellence and impact. At Ipsen, every individual is empowered to be their true selves, grow and thrive alongside the company’s success. Join us on our journey towards sustainable growth, creating real impact on patients and society!
For more information, visit us at https://www.ipsen.com/ and follow our latest news on LinkedIn and Instagram.
Job Description:
Ipsen is strengthening its Global Digital & IT Operations to enhance the performance and reliability of its data and analytics ecosystem across the organization.
We are looking for an IT Business Operations Expert – Analytics & Data to ensure the smooth delivery, performance, and continuous improvement of analytics platforms and data solutions.
In this role, you will act as a key interface between business teams, IT, and external partners, ensuring that data and reporting services deliver maximum value while meeting performance, compliance, and operational standards.
Your key responsibilities
- Own the delivery and performance of analytics and data services in an outsourced environment, including maintenance and support.
- Ensure high-quality delivery of dashboards, reporting, and data solutions across business domains.
- Act as a key interface between business stakeholders, IT teams, and external partners (including TCS).
- Translate business needs into effective data and analytics solutions, ensuring alignment with operational requirements.
- Monitor service performance (KPIs, SLAs, budget) and drive continuous improvement initiatives.
- Oversee data integration flows, reporting platforms, and analytics tools, ensuring reliability and scalability.
- Manage vendor relationships, ensuring service quality and identifying opportunities for optimization and innovation.
- Support the evolution of the Data & Analytics roadmap in collaboration with IT and business stakeholders.
Your profile & expertise
- 5–10 years of experience in data, analytics, or IT operations, ideally in a global environment.
- Strong experience in service delivery and outsourcing management.
- Solid expertise in Power BI (administration, governance, data modeling, DAX, integrations).
- Experience with data integration, ETL, data warehouse, and SQL development.
- Good understanding of data governance, compliance, and security standards.
- Familiarity with cloud analytics platforms (e.g., Databricks, Snowflake) and/or RPA tools (e.g., UiPath) is a plus.
- Strong stakeholder management and communication skills in a cross-functional environment.
- Business-oriented mindset with a focus on service quality and user satisfaction.
- Fluent in English.
Why join Ipsen?
- A key role supporting data-driven decision-making across a global organization.
- Exposure to complex and high-impact analytics and data environments.
- A collaborative and international environment focused on innovation and performance.
- Opportunities to grow within Ipsen’s Digital & IT transformation journey.
