HVAC Technician 

Overview of Business Unit 

The HVAC team delivers reactive, project and planned maintenance services nationwide to Cushman & Wakefield’s nationwide and regional client base. 

Job Purpose 

Complete HVAC tasks as required.  

Key Accountabilities 

• Complete HVAC tasks as required 

• Identify opportunities for new work and escalate to client and/or manager 

• Complete relevant documentation for client invoicing 

• Adhere to HSSEQ policies, procedures and legislative requirements 

• Any other duties as required by your manager 

Key Measures of Performance 

• All works completed within timeframes to standard required 

• Logon and logoff KPI achievement 

• Completed works accurately recorded and send to admin team for invoicing within stipulated time frames.  

• Future work identified and escalated to client and/or manager 

• Internal and external customer satisfaction 

Position Dimensions 

Ensuring the HVAC division achieves revenue and margin targets.  

KEY RELATIONSHIPS (INTERNAL/EXTERNAL) 

Internal 

• Trade/Branch Manager 

• Trade Supervisor 

• Allocator / Branch Administrator 

• CSX team 

• HSSEQ team 

External 

• Clients 

• Suppliers 

• Contractors and Sub-contractors 

BACKGROUND AND EXPERIENCE 

Trade qualified, ideally with two year’s commercial maintenance experience 

QUALIFICATIONS & TECHNICAL SKILLS 

• Qualified and experienced HVAC Technician 

• Site Safe, Working at Heights, Elevated Work Platforms beneficial 

• Commercial maintenance experience 

• Computer skills – word, excel, webmail and use of Smartphones/tablets 

PERSONAL CHARACTERISTICS 
 

• Good English spoken and written communication skills 

• Ability to meet deadlines 

• Customer focused