HRIS Project Manager - HRIS PMO Section, HR Planning Department, Group Human Resources Supervisory Department

Job Description:

Business Overview

Rakuten Group provides more than 70 services in a wide range of fields, including e-commerce, travel, digital content, and other Internet services in Japan and overseas, as well as Fintech (Finance) such as credit cards, banking, securities, electronic money, and smartphone app payments, mobile services such as mobile carrier services, and professional sports. By organically linking these services through a membership system centered on Rakuten members, Rakuten has created a unique “Rakuten ecosystem” that is unlike any other.

*Our Businesses Key Figures
https://global.rakuten.com/corp/careers/services/

Department Overview

Our Vision
To be a world class organization that transforms the business through impactful HR technology solutions and services.

Our Mission
A trusted partner delivering high quality HR technology consulting and solutions which empowers our global partners to unlock value and innovation for Rakuten businesses.

Position:

Why We Hire

As our company continues to undergo remarkable growth and diversification, we need to continuously invest in HR system development to optimize HR operations and to further support the business development.

To further leverage the HR system within the Rakuten Group, we are seeking individuals who understand end-to-end business processes and can facilitate problem-solving and decision-making.

HR experience at a diversified company
This is an environment where you can develop a multifaceted perspective and viewpoint as an HR professional, as the environment is extremely diverse in terms of nationality, number of offices in Japan and overseas, age, and employment status.

Experience in large scale of HR operations
Our company still needs to promote business improvement from various perspectives, not just executing a completed flow. This is a great opportunity for an HR professional to gain experience in promoting business improvement measures.

A wide variety of career paths
Group Human Resources Department consists of various HR functions such as payroll, training, recruiting and HRBP. This is a great opportunity to work in an environment where you will be able to communicate well with other sections through a variety of projects and where there are plenty of long-term career paths.

Position Details

HRIS Project Manager will manage small-to-mid sized HRIS project through project planning, resource coordination, stakeholder management, etc.

Key Responsibilities
1. Project Planning:
Defining project scope, setting milestones, and establishing timelines.

2. Resource Coordination:
Support the coordination of resources across multiple projects to ensure optimal allocation and utilization.

3. Stakeholder Engagement:
Work with internal stakeholders and business partners to support project objectives and deliverables.

4. Risk Management:
Identify potential project risks and develop mitigation strategies to ensure successful project outcomes.

5. Documentation:
Maintain detailed project documentation, including end-to-end solution design details and project progress reports.

6. Issue Resolution:
Assist in the resolution of project-related issues and conflicts in a timely and effective manner.

Work Environment

Organizational Structure
- HR Planning Department: About 60 people
- HRIS PMO Group: 3 people (including 1 manager)

- Age group (HRIS PMO Group): mid 30's
- New Grads/Mid Career (HRIS PMO Group): manager and all members are mid-career

Background
Despite many members of this team not having specific HRIS experience prior to this role, they are able to leverage their understanding of other HR areas while they catch up on the technical details needed for the job. 

Mandatory Qualifications:

Experience
- Experience in managing small-to-mid sized projects

Skills
- Work experience in English

Desired Qualifications:

Experience
- Experience in HR technology (Workday, SAP SuccessFactors, Oracle HCM Cloud, COMPANY, etc.)
- Experience working in a global environment

Skill/Qualification
- Language Skills: English Business Level, Japanese Business Level
- Project Management Professional (PMP) certification or equivalent
- Workday certification or relevant HRIS certification

Other Information:

Additional information on Location

Rakuten Crimson House

1-14-1 Tamagawa, Setagaya-ku, Tokyo

Related Pages
- Employee Benefits: https://global.rakuten.com/corp/careers/benefit/
- Employee Conditions: https://global.rakuten.com/corp/careers/information/
- Culture: https://global.rakuten.com/corp/careers/culture/

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