Facility Executive - Soft Service

Job Title

Job Description Summary

Job Description

The Facility Executive – Soft Services is responsible for managing and maintaining non-technical services within the building, such as housekeeping, cleaning, pest control, waste management, and overall hygiene. The role ensures a clean, safe, and pleasant environment for occupants and visitors.

🧹 Key Responsibilities

1. Housekeeping Management

• Supervise housekeeping staff and daily cleaning activities
• Ensure cleanliness of offices, common areas, washrooms, and parking spaces
• Monitor cleaning schedules and quality standards

2. Vendor & Staff Coordination

• Manage housekeeping, pest control, and waste management vendors
• Ensure vendor compliance with service level agreements (SLAs)
• Track attendance and performance of outsourced staff

3. Hygiene & Safety Compliance

• Maintain high standards of hygiene and sanitation
• Ensure proper waste segregation and disposal
• Follow health, safety, and environmental guidelines

4. Inventory & Supplies Management

• Maintain stock of cleaning materials and consumables (tissues, soaps, etc.)
• Raise purchase requests and control usage to avoid wastage

5. Complaint Handling

• Address tenant/employee complaints related to cleanliness or services
• Ensure timely resolution and maintain service quality

6. Reporting & Documentation

• Maintain daily reports, checklists, and inspection logs
• Prepare MIS reports for management review

🛠️ Required Skills

• Good communication and team management skills
• Attention to detail and cleanliness standards
• Basic computer knowledge (Excel, reporting)
• Problem-solving and coordination ability

🎓 Qualifications

• Graduate or Diploma (preferred)
• Experience in facility management or housekeeping supervision (1–3 years preferred)