Export Ocean Coordinator

Key Responsibilities: Coordinate ocean export shipments end-to-end, liaising with shippers, overseas offices, freight forwarders, customs brokers, carriers, transporters, and warehouse partners Book vessel space using shipping lines’ platforms; negotiate rates and transit routes Prepare and manage all export documentation, including House Master Bills of Lading (HBL/MBL), commercial invoices, packing lists, shipper’s letters of instruction (SLI), certificates of origin (CO), chamber of commerce forms, and any letters of credit (L/C) supporting documents Submit shipping instructions (SI), Verified Gross Mass (VGM), and other required data via carriers’ platforms Track shipment status, proactively managing delays, customs holds, discrepancies, and resolving issues efficiently File Electronic Export Information (EEI) through the Automated Export System (AES), ensuring full regulatory compliance with export controls (e.g., EAR, ITAR, OFAC) Generate and issue invoices, debit credit notes to the overseas office; maintain accurate export transaction records Monitor and update internal teams (sales, warehouse, finance) and customers on shipment progress; support export performance and forecasting Maintain and continuously improve export processes and standard operating procedures (SOPs)