DLP operation Lead
Role & responsibilities
- Core DLP Technical Skills
- Handson experience with Data Loss Prevention (DLP) solutions (e.g., Zscaler, Microsoft Purview DLP, Symantec, Forcepoint etc. )
- Strong understanding of data classification, labelling, and sensitivity types (PII, PCI, PHI, IP)
- Policy creation, tuning, and optimization for endpoint, email, cloud, and network DLP
- Incident investigation, alert triage, and falsepositive reduction
- Knowledge of data discovery and data flow mapping
- Endpoint, Cloud & Email Security
- Endpoint security controls (USB control, clipboard, print, screen capture)
- Email security and data exfiltration controls
- Cloud security concepts (M365, SharePoint, OneDrive, Teams, Exchange)
- Integration with CASB / Defender / EDR tools (where applicable)
- Operations & Incident Management
- Lead DLP operations including monitoring, incident response, and escalation
- Ability to assess risk and determine business impact of data leakage incidents
- Define and track SLAs, KPIs, and response timelines
- Coordinate with SOC, IT, Legal, Compliance, and Business teams during incidents
- Governance, Risk & Compliance
- Understanding of regulatory requirements (GDPR, ISO 27001, SOX, HIPAA as applicable)
- Alignment of DLP controls with organizational policies and playbooks
- Support audits, compliance reviews, and management reporting
- Leadership & Stakeholder Skills
- Act as point of contact / lead for DLP operations
- Mentor junior analysts and review their investigations
- Clear communication with technical and nontechnical stakeholders
- Experience handling business exceptions and risk acceptance
- Process & Documentation
- Creation and maintenance of runbooks, SOPs, and response playbooks
- Continuous improvement of DLP processes and workflows
- Strong documentation and reporting skills
- Soft Skills
- Analytical and problemsolving mindset
- Ability to work under pressure during incidents
- Ownership, accountability, and decisionmaking capability
- Willingness to work onsite and in shiftbased environments (if applicable)
Preferred candidate profile