Customer Support Executive Face-to-Face Complaint Handling

We are looking for confident, driven, and resilient individuals to join our team in a face-to-face customer engagement and sales role. This position is ideal for people who want to learn business from the ground up, develop strong communication skills, and grow in a fast-paced environment.

If you are thick-skinned, motivated, and eager to learn, this opportunity will allow you to build real-world experience in sales, customer engagement, and business development.

You will receive hands-on training and mentoring from experienced team leaders to help you develop sales techniques, customer handling skills, and business knowledge.

Key Responsibilities

• Engage with customers face-to-face and represent brand campaigns
  
• Handle customer queries and concerns professionally
  
• Promote products and services while supporting sales activities
  
• Build strong customer relationships and trust
  
• Work with the team during promotional campaigns and events
  
• Contribute to achieving daily and weekly sales targets
  

Training & Business Learning

We provide structured training and personal mentoring to help you develop skills in:

• Sales and communication
  
• Customer engagement and persuasion
  
• Business development strategies
  
• Teamwork and leadership
  

High-performing individuals may progress into team leadership and management roles as they grow within the company.

Requirements

• Graduate / Undergraduate (any stream)
  
• Good communication and people skills
  
• Resilient mindset and willingness to learn
  
• Interest in sales, marketing, and business development
  

Compensation & Benefits

• Competitive salary + performance incentives
  
• Practical training and mentoring
  
• Opportunities for career progression and leadership roles
  
• Energetic and supportive team environment