Description

Summary:

The Commercial (CML) Sales Engagement Specialist will work directly with our Commercial Banking sales colleagues to deliver the “ecosystem” of sales tools they need to win new business, specifically supporting Salesforce (MAX) engagement as our Commercial Bank Sales CRM. This position will lead our MAX Champion Network with the field to bring Salesforce knowledge and issue resolution closer to the colleagues who need it. Also, this role will provide training and ongoing office hours support, develop job aids and other materials to help colleagues be more efficient with MAX, and act as a liaison with CML sales colleagues, MAX champions, CML Administration Data and Insights, and other internal teams. In this position, you will be an enthusiastic innovator, working with the Commercial Bank Digital strategy team to continually evaluate and evolve MAX to make our bankers even more effective. You will also exercise your creative problem-solving skills to identify where sales colleagues are having issues and look for solutions with the toolset available. A core component of this position will be to develop strong relationships with the sales field to ensure communication and training is effective.

Duties and Responsibilities:

• Develop and maintain in-depth knowledge of MAX, becoming the “go-to” subject matter expert for the Commercial Bank.
• Provide technical support, and more importantly, train MAX champions to assist sales colleagues with the issues they are having.
• Develop and deliver training, job-aids and conduct monthly office hours.
• Develop field communications with tips and hints to get more from MAX.
• Serve as liaison between Commercial Banking MAX stakeholders.
• Build solid relationships with business colleagues across the Commercial bank to understand needs and develop solutions.
• Perform other duties as assigned.

Basic Qualifications:

• Bachelor’s Degree
• 3+ years of related experience in sales administration

Preferred Qualifications:

• Experience functioning as a change agent to engage sales colleague and get them to try new methods to enhance productivity
• Strong relationship building and customer-service orientation
• Excellent written and verbal communication skills with a proven ability to interact effectively across all organizational levels
• Work effectively in teams as well as independently across multiple tasks while meeting aggressive timelines
• Proficiency in Microsoft Word, PowerPoint, and Excel

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Workplace Type:

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds:  in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Compensation Range:

The compensation range represents the anticipated low and high end of the base compensation range for this position. Actual compensation will vary based on various factors including but not limited to location, experience, and education.  Colleagues in this position are also eligible to participate in an applicable incentive compensation plan.  In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). 

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters:  Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume.  All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.