Associate Service Sales Specialist
- Develop and execute effective sales strategies to achieve business objectives.
- Build and maintain strong relationships with customers, identifying their needs and providing tailored solutions.
- Collaborate with cross-functional teams to drive sales growth and improve customer satisfaction.
- Conduct market research and competitor analysis to stay informed about industry trends.
- Provide exceptional customer service, responding to inquiries and resolving issues promptly.
- Analyze sales data and performance metrics to optimize sales strategies.
Job Requirements
- Proven experience in sales, customer service, or a related field, with a minimum of 4 years of experience.
- Strong understanding of the analytical instrumentation industry and laboratory services.
- Excellent communication, presentation, and interpersonal skills.
- Ability to work effectively in a fast-paced environment, prioritizing multiple tasks and meeting deadlines.
- Strong problem-solving and analytical skills, with attention to detail and accuracy.
- Experience with CRM software and other sales management tools is an asset.
- Any graduate/postgraduate preferably Science.
- Competency Required: Influencing and motivational skills are key, Resourceful and resilient in achieving goals, focused on achieving results, Provides team members with help, coaching, and support, Ability to demonstrate thought leadership by using expertise to address customer issues.
- Leadership: Provides inspirational leadership, Strong communication/presentation skills.
- Attracts/develops/retains high potential/performing teams, Collaborates well with all PKI organizations, Business Planning: Effectively deploys resources to grow, Lead/deploy key business processes (i.e., SGS, AOP, LEAD, MOR, QOR, etc.), Provides accurate business forecasts, Negotiate complex Service contracts.
