Associate II, Technical Delivery Claims

At AIG, we are reimagining the way we help customers manage risk. Join us as a Claims Functional & Technical Lead within Global Claims Technology to play a pivotal role in advancing our Claims Transformation agenda. Make your make in Claims Technology At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology team equips our colleagues with the latest tools to complete their work efficiently and with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. AIG’s Information Technology functions include enterprise architecture, software and systems engineering, cybersecurity, and technology risk and compliance. About the role This role will serve as a User Experience and Data Visualization specialist, acting as the critical bridge between Claims business stakeholders and technology teams to design intuitive user interfaces and create compelling data visualizations that support Claims initiatives. The role focuses on enhancing user experience, translating complex data into actionable insights, and supporting business analysis activities through visual design excellence. You will work closely with Claims leadership, operations, business analysts, and technology teams to ensure solutions are user-centered, visually compelling, and aligned with our Claims Technology North Star. How you will create impact Develop Deep understanding of our Claims business processes, operational workflows, and performance drivers to identify, articulate, and address critical business needs. Design and prototype user interfaces for Claims applications, focusing on user experience optimization and stakeholder needs assessment Create compelling data visualizations, dashboards, and reporting interfaces that transform complex Claims data into actionable business insights Support business analysis activities by translating requirements into wireframes, user journey maps, and visual documentation Collaborate with Claims stakeholders and IT partners to understand user needs and design requirements that contribute to digital transformation planning Assist with requirements gathering through user research, usability testing, and stakeholder interviews during Agile planning and delivery milestones Partner with business and technology teams to design user-centered solutions and data presentation approaches that advance the Claims Technology North Star Document user interface specifications, design systems, and data visualization standards to ensure consistency across delivery teams Support project execution through design deliverables, user acceptance criteria, and visual communication of project outcomes What you will need to succeed Experience within the insurance and / or financial services industry. Experience in engagement with teams across multiple disciplines (business, operations, and technology functions). Experience with Agile methodologies, business process design, and enterprise change frameworks. Analytical, data-driven mindset with attention to detail. Ready to take your career to the next level? We would love to hear from you. The base salary range for this position in Jersey City, NJ, is $56,000-$89,000. The position is eligible for a bonus in accordance with the terms of the applicable incentive plan. We’re proud to offer a range of competitive benefits, a summary of which can be viewed here: 2026 Benefits Overview Veterans encouraged to apply LI- NK1 #AIG #Claimstechnology #VPTechLeadClaims @AIGhiring #techroles At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike. Enjoy benefits that take care of what matters At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family. Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become. Welcome to a culture of inclusion We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to [email protected]. Functional Area: IT - Information Technology AIG Claims, Inc. As a global risk leader with deep industry expertise and innovative solutions to smartly manage risk, AIG enables our clients’ growth in ways they never thought possible. We also do the same for our colleagues, because we know our people are our greatest strength – the source of every insight, every idea and every innovation. When we're working as one team to do what's right for our colleagues and our communities, we can achieve excellence together. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs. Join our Talent Community. Additional information about AIG can be found at www.aig.com | YouTube | Instagram| LinkedIn.