Analyst 3, Business Performance Analytics

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POSITION SUMMARY:

Kemper is seeking an analyst to join our Claim Operational Analytics team. In this role, you will collaborate with partners across Claims, Product, Actuarial, Finance, Quality Management, Human Resources, and Data Science to analyze performance trends, design experiments, improve reporting, and support long-term strategic initiatives.

The position leverages data research, statistical analysis, and modern analytical techniques to deliver actionable insights that drive operational improvements and profitable growth.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Conduct advanced data analysis to identify trends, drivers, and opportunities impacting operational and financial performance.
• Apply statistical analysis, experimentation, and machine learning techniques to understand customer behavior and business outcomes.
• Evaluate current metrics and recommend improved methodologies to ensure appropriate measurement of performance.
• Present complex analyses in a clear and actionable manner tailored for different audiences and leadership levels.
• Develop and maintain reporting, dashboards, and analytical tools that support performance monitoring and decision making.
• Manage multiple competing priorities and support long-term strategic projects with limited direction.
• Identify project dependencies, risks, and opportunities to ensure successful delivery of analytical initiatives.
•  15% travel may be required

MINIMUM JOB REQUIREMENTS:

• Bachelor’s degree in relevant field of Data Science, Economics, Physics, Math, Actuarial Science, Computer Science, Engineering - Mechanical or Electrical.
• 2+ year of industry experience preferred (or relevant Financial Services experience).
• 5+ year of work experience

REQUIRED JOB SKILLS:

• Advanced skills with SQL, Tableau/PowerBI, Python/R or other programming language.
• Ability to apply statistical thinking and experimental design to business problems.
• Demonstrates the ability to translate an operational change into a financial impact for the business.
• Strong communication skills with the ability to present complex analytics to non-technical audiences.
• Ability to design and execute an analytical strategy as a project lead.

The range for this position is $70,000 to $117,100. When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors.  This job is also eligible for our Kemper benefits package (Medical, Dental, Vision, PTO, 401k, etc.)  

The above statements are intended to describe the general nature and level of work that is expected to be performed.  They are not intended to be construed as an exhaustive listing of all responsibilities, duties and skills required. Whether particular duties or demands listed above or elsewhere are “essential” is a case-by-case determination, depending on the operational realities and staffing at the individual location.  For questions about whether a particular function is essential in the particular role, please contact your Human Resources Business Partner or Human Resources Field Manager.  Additionally, if you believe you are in need of an accommodation to perform any of the above job duties, and/or adhere to the work schedule or other policy expectations of this position, please contact your Human Resources Business Partner or Human Resources Field Manager.

Kemper will never request personal information, such as your social security number or banking information, via text or email.  Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates.  If you receive such a message, delete it.