Our Mission: Driving technology always feels old. Not by a little bit. We believe vehicles can be a thousand times smarter, safer, and more connected to the world around us, and our mission is to see it happen. In 2019, we joined forces with Honda as their first startup acquisition, and now we’re expanding our vision into building the future of electric vehicles (BEV) for millions of people around the world. Why Drivemode: Drivemode is the new software and user experience division of Honda that is focused on digital experience for new electric & hybrid vehicles. You will be joining an exciting startup environment that combines impactful work, competitive compensation, and excellent benefits. By becoming a part of our team, you'll contribute to our crucial mission of changing the way people engage with vehicles and help solving the world's environmental challenges. This presents an exceptional opportunity to be at the forefront of innovation and drive Honda's success in the future. About The Role: We're seeking a highly organized, customer-obsessed Product Operations Manager for our 4W Product Group in Mountain View, CA. This pivotal role ensures exceptional customer experience and operational efficiency for our connected vehicle products. You will manage customer feedback, optimize support processes, oversee knowledge content, and drive operational improvements across the product lifecycle. This is a unique chance to directly impact customer satisfaction and scalable growth for Drivemode.