Enterprise Systems Analyst, II - B

Develop and maintain custom solutions on the Salesforce platform, with a primary focus on Customer Master Data Management (MDM) to support critical business functions. Collaborate with cross-functional teams to gather and analyze business requirements and translate them into effective technical solutions within the Salesforce ecosystem. Design and build custom objects, fields, workflows, and validation rules to ensure data quality and integrity for customer master data. Assist in the integration of Salesforce with other enterprise systems to create a single source of truth for customer data. Stay up-to-date with the latest industry trends and advancements in Generative AI and Salesforce technologies. Participate in the full software development lifecycle, including design, testing, and deployment. Provide ongoing support and troubleshooting for Salesforce MDM-related issues. Develop and maintain technical documentation for all customizations and integrations. Bachelor's degree in Computer Science, Information Technology, or a related field. 2-5 years of hands-on experience with Salesforce development, with a preference for experience in Customer MDM or data management projects. Proven ability to work effectively in a collaborative, cross-functional team environment. Strong analytical and problem-solving skills. Excellent verbal and written communication skills. A foundational understanding of software development principles and integration patterns. A keen interest in and willingness to learn about new technologies, particularly in the Generative AI space. Proficiency in writing APEX custom server-side logic, including triggers and controllers. Experience in building modern, responsive user interfaces using the LWC framework. Strong knowledge of Salesforce Object Query Language and Salesforce Object Search Language for data retrieval. A good understanding of how to use Salesforce REST and SOAP APIs for integration purposes. A clear grasp of the Salesforce data model, security model, and declarative features such as Process Builder and Flow, especially as they relate to managing customer data. Bachelor's Degree required or equivalent experience 2-5 years of experience Good Communication Skills Ability to understand end user issues Technical hands-on experience Able to work independently and excel in a collaborative environment Ability to trouble shoot Demonstrated knowledge of applicable IT systems /applications Ability to develop new systems and tools Experience in documenting and maintaining up to date systems procedures Demonstrated analytical skills Experience in performing in a fast-paced, high growth, rapidly changing environment Ability to identify and implement process improvements