Working at Optimizely
Your adventure starts here
Take that next step in your career
At Optimizely, we believe in testing new ideas, pushing boundaries, and creating impactful experiences. If you’re passionate about driving change and making a difference, your next big experiment starts here.
Celebrating success, together
At Optimizely, we’re proud to be recognized for our people-first culture and the supportive environment we’ve created for our employees. These awards reflect our dedication to building a workplace where everyone can thrive and be their best selves. Discover our awards and recognitions
Building something that matters
We embrace diversity, respect, and teamwork. Together, we build a workplace where everyone can thrive and succeed.
Be bold, be humble
We push boundaries to inspire innovation for ourselves and our customers, all while staying grounded and human. Every ambition has its challenges, and we embrace them with courage and humility.
Embrace diversity and inclusion
A diversity of perspectives drives the best solutions. By championing inclusivity, we innovate better and serve our communities with greater impact.
Put the customer first, always
Every decision we make ties back to delivering impact—for our customers and for our teams. We focus on meaningful outcomes that drive progress.
Get the job done together
Collaboration is at the heart of what we do. It’s never, “what do you need?”, but rather, “how can I help?” because teamwork leads to greatness.
Focus on continuous improvement
We constantly challenge ourselves to do better, learn more, and embrace uncertainty. Failure isn’t the end—it’s a step toward success.
Benefits that work for you
We understand that supporting our employees means supporting every aspect of their lives. From health and wellness to career growth and work-life harmony, our benefits and perks are designed to help you and your family thrive.
Flexible working
Optimizely is committed to a safe, inclusive work environment with flexible location and hours that meet the needs of both the company and employees.
Paid time off
Optimizely provides generous paid time off, including a day off on your service anniversary to celebrate your contributions
Parental leave
Optimizely offers a supportive parental leave for both birthing and non-birthing parents. Duration of leave may vary by local regulations.
Reproductive benefit
Offering inclusive support for hormonal health, fertility, family-building, and care from maternity to menopause. Services may vary by local regulations.
A place where you belong
Diversity is in our DNA. At Optimizely, we celebrate individuality and foster an inclusive culture where everyone feels empowered to be their true selves. Join a workplace where diverse perspectives fuel innovation and collaboration. Learn more about belonging
Valuing women’s leadership (WOO!)
At Optimizely, we believe in creating a space where everyone can grow, connect, and thrive—especially women in leadership. Through our Women of Optimizely (WOO!) community, we support mentorship, career growth, and a strong, inspiring network for women and allies. By offering valuable resources and opportunities for advancement, we invest in your success, because when you succeed, so do we.
Explore our offices around the world
Optimizely is proud to call many corners of the world home. Wherever we work, our offices are hubs of creativity and collaboration.
Ready to launch your career in tech sales? Our Sales Development Representative (SDR) program is the perfect opportunity to kickstart your journey in Tech Sales. Whether you're new to the field or seeking your next challenge, our program provides the mentorship, training, and hands-on experience to help you accelerate your career. Discover why starting as an SDR is the ideal path to building a thriving career in Tech Sales! Discover open SDR roles
","icon":null,"emphasized":false,"textAlignment":"default","verticalAlignment":"top","blockStyle":"default","buttons":[]}" data-router="false">Ready to launch your tech sales career?
Ready to launch your career in tech sales? Our Sales Development Representative (SDR) program is the perfect opportunity to kickstart your journey in Tech Sales. Whether you're new to the field or seeking your next challenge, our program provides the mentorship, training, and hands-on experience to help you accelerate your career. Discover why starting as an SDR is the ideal path to building a thriving career in Tech Sales! Discover open SDR roles
Get to know our teams
Join a team of ambitious change-makers at Optimizely, where we embrace curiosity, ingenuity, and a passion for innovation. Whatever inspires you, take your career to new heights with us.
In North America and EMEA, we have designated leaders for each of our solutions: Experimentation, Orchestrate, and Monetize. This setup offers a fantastic opportunity for our CSMs to specialize and truly delve deep into one product. However, should a customer opt for additional products, our CSMs are flexible and ready to take on those as well.
\nIn the APJ region, our CSMs are currently supporting all our products. This approach allows for a broader understanding and ensures comprehensive support across the board. We also have strategic CSMs positioned globally to tackle our larger Optimizely One multi-product accounts, providing end-to-end management of the product suite.
\nFor our smaller customers with ARR under 60k, we've established a dedicated global Digital team. These CSMs operate at scale, managing between 100 to 150 accounts per person. Leveraging advanced tooling and automation, they deliver proactive and scalable engagement, ensuring every customer receives the attention they deserve.
\nWe understand the importance of collaboration and support. That's why we have dedicated teams, such as Renewal Specialists and Value teams, including Onboarding, Adoption, and Education teams, to assist in various aspects of our customers' journey.
"},{"defaultOpen":false,"title":"Engineering","labelColor":"None","media":{"children":null,"background":true,"blockBackground":false},"children":"\nWe have 4 Software Engineering teams, each focused-on building and operating one of our pillar areas – Content Marketing, Content Management and Commerce, Experimentation, and Data Platform and central services. These teams work with Product and Design to build and operate our product offerings.
\nOur core Reliability Engineering team is responsible for managing our substrate services and infrastructure, central operations, incident management, and governance.
\nFinally, Technical Support Services is comprised of three groups servicing Application and Developer support which supports our end customers and partners in using and implementing our products, incident management which provides real time operations monitoring for our customers, and Service desk, which provides on request infrastructure and platform management for our customers.
"},{"defaultOpen":false,"title":"Products","labelColor":"None","media":{"children":null,"background":true,"blockBackground":false},"children":"\nOur expanded product portfolio was built to match customer content lifecycles from start to finish. As we have grown as a company, we have chosen tools that serve as utilities for each stage in the process—from creation and collaboration, to conceptualization, optimization, evaluation and continuous improvement.
"}]}" data-router="false">Customer success
Within our team, you'll find diverse functional areas tailored to ensure our customers have the support they need. Whether focusing on a specific product or managing a suite of offerings, Customer Success Managers (CSMs) are crucial in driving customer success.
In North America and EMEA, we have designated leaders for each of our solutions: Experimentation, Orchestrate, and Monetize. This setup offers a fantastic opportunity for our CSMs to specialize and truly delve deep into one product. However, should a customer opt for additional products, our CSMs are flexible and ready to take on those as well.
In the APJ region, our CSMs are currently supporting all our products. This approach allows for a broader understanding and ensures comprehensive support across the board. We also have strategic CSMs positioned globally to tackle our larger Optimizely One multi-product accounts, providing end-to-end management of the product suite.
For our smaller customers with ARR under 60k, we've established a dedicated global Digital team. These CSMs operate at scale, managing between 100 to 150 accounts per person. Leveraging advanced tooling and automation, they deliver proactive and scalable engagement, ensuring every customer receives the attention they deserve.
We understand the importance of collaboration and support. That's why we have dedicated teams, such as Renewal Specialists and Value teams, including Onboarding, Adoption, and Education teams, to assist in various aspects of our customers' journey.
Engineering
We have 4 Software Engineering teams, each focused-on building and operating one of our pillar areas – Content Marketing, Content Management and Commerce, Experimentation, and Data Platform and central services. These teams work with Product and Design to build and operate our product offerings.
Our core Reliability Engineering team is responsible for managing our substrate services and infrastructure, central operations, incident management, and governance.
Finally, Technical Support Services is comprised of three groups servicing Application and Developer support which supports our end customers and partners in using and implementing our products, incident management which provides real time operations monitoring for our customers, and Service desk, which provides on request infrastructure and platform management for our customers.
Products
Our expanded product portfolio was built to match customer content lifecycles from start to finish. As we have grown as a company, we have chosen tools that serve as utilities for each stage in the process—from creation and collaboration, to conceptualization, optimization, evaluation and continuous improvement.
Looking forward
We know there’s always more to be done. That’s why we’re continuously investing in our DEI efforts, setting new goals, and celebrating our wins along the way. Optimizely’s journey to a more diverse, equitable, and inclusive future is one we take together, and we’re excited about what’s next.
Ready to join us?
Explore career opportunities at Optimizely and be part of the journey to something amazing.
