Welcome Center Agent
Responsible for providing quality customer service to all Specialty Marketing packages.
ESSENTIAL DUTIES AND RESPONSIBILITIES.
- Check-in Specialty Marketing packages.
- Assign units.
- Issue room keys.
- Collect deposit and taxes.
- Issue parking permit.
- Hook tours, book attraction/dinner reservations, sell attraction tickets, add extra nights, upgrade packages.
- Qualify guests for presentation.
- Courtesy call guests after check-in.
- Provide customer service to all Specialty Marketing packages.
- Work with confidential information
- Order supplies for the department as needed
- Mail out paperwork as needed.
- Maintain various departmental reports.
- Other duties may be assigned.
Why Westgate?
- 401K with generous company match
- Get access to your pay as you need it with our Daily Pay benefit
- Wellness Programs
- Fun, family culture
- Employee Assistance Program (EAP)
- Exclusive discounts for Team Member (i.e., hotels, resorts, restaurants, entertainment, etc.)
- Advancement & development opportunities
- Community Involvement Programs
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.
This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.
