Process Controller, Invoice to Pay Operations

Would you like to join a global, growing company that innovates for a more sustainable tomorrow? UPM could be the team for you. We are frontrunners in developing renewable alternatives to fossil-based materials. Besides enabling both businesses and consumers make more sustainable choices, we strive to create a positive UPM experience for all our employees around the world. We live by our values – trust and be trusted, achieve together, renew with courage. Together we can renew the everyday, for a future beyond fossils! 

Learn more about us as a workplace upm.com/careers

We are now looking for a Process Controller, Invoice to Pay Operations to join our team in UPM Business Hub Wrocław, Poland. This is a temporary position until December, 2027.

Greetings from your future manager

"Welcome to Invoice to Pay Operations – a team of skilled professionals delivering high-quality services and driving continuous improvements. You will have opportunities to make a meaningful impact, develop your expertise, and contribute to shaping efficient ways of working. We value collaboration, initiative, and engagement and we look forward to growing together with you." – Andreea Osuch, Manager, Invoice to Pay Operations

What you will do

• Deliver and oversee Invoice to Pay services, including invoice and payment processing and accounts payable management

• Coordinate and support outsourcing partner in resolving daily process issues for own area of responsibility

• Serve as a key point of contact for local business and other functions’ stakeholders on end-to-end ITP matters

• Oversee daily invoice and AP volumes as well as GR/IR accounts, making sure processes run smoothly and effectively

• Perform GR/IR accounts monitoring & clearing, and invoice verification activities

• Manage escalations, identify root causes, and drive corrective actions

• Contribute to ITP development projects and continuous improvement initiatives

• Ensure compliance with UPM internal controls, policies, business rules, and legal requirements

Who you are

• You have minimum 2 years of experience in Invoice to Pay or Accounts Payable processes; previous experience with working with outsourcing partner or working in a BPO is considered an asset

• You are familiar with tools such as SAP FICO (R/3 and/or S/4), invoice processing software (e.g., Basware P2P), and reporting tools such as Power BI

• You have service-oriented mindset with strong communication and influencing skills with ability to adapt communications style to different audiences, from outsourcing partners to business stakeholders

• You are a strong team player with collaborative spirit with a flexible and positive attitude towards changes

• You are curious, proactive, and open to taking initiative in driving improvements, implementing changes or challenging the status quo

• You are fluent in English; additional language relevant in UPM major markets are considered an asset (e.g. Finnish)

This is what we offer to you

• A meaningful job: We have an inspiring purpose ‘We renew the everyday for a future beyond fossils”. Our work is impactful and transformative.

• A caring community: Our community is built on great team spirit and shared commitment. We care about each other and the well-being of our colleagues. We support the work-life balance of all our employees.

• Development opportunities: We offer you great opportunities to learn and grow throughout your career. We are an international, multi-business organization offering plenty of avenues for personal growth.

• Responsible employer: Sustainability is at the core of everything we do. We are committed to ambitious, science-based sustainability targets in all areas, from climate change mitigation to enhancing biodiversity. We foster diversity and inclusivity, offering a work environment in which everyone can be themselves.

Learn about our Rewarding and our Ways of working

Additional information

The position holder will report to Manager, Invoice to Pay Operations.

Please apply via the link above and attach your CV in English latest until May 9, 2026. Please note that we accept only applications submitted through our online application system. We begin reviewing applications as they are received, and you may be contacted before the application deadline.

For support with submitting your application, please contact HR Service Center at [email protected] or tel. +48 12 399 94 99.

If you have any concerns about the recruitment and selection process, you can report those online through the UPM Report Misconduct channel using the link: https://www.upm.com/investors/governance/compliance/reportmisconduct/  

UPM is a material solutions company, renewing products and entire value chains with an extensive portfolio of renewable fibres, advanced materials, decarbonization solutions, and communication papers. In Poland, UPM is running two factories near Wrocław, a Human Resources Service Center in Kraków and UPM Business Hub at the heart of the city of Wrocław. At the moment, the Wrocław Hub brings together over 600 professionals in customer, supplier and financial services.

What makes us unique? The Finnish leadership culture encourages people in personal growth and self-development, and our values - trust and be trusted, achieve together, renew with courage – are visible in our everyday work. We are inspired by the limitless opportunities of the bioeconomy and we lead the way towards a future beyond fossils. Got interested? Join us on this exciting path! #growthwithUPM

If you wish to get more insight about who we are, check out this page!

Follow UPM on X | LinkedIn | Facebook | YouTube | Instagram

#UPM #materialsolutions #WeRenewTheEveryday

#LI-DNP

#LI-HYBRID