Carrier Relations Supervisor
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Job Description:
We’re one of the world’s largest providers of transportation and logistics services. Our customers range from small and mid-sized companies up to global enterprises. Our Global Logistics and Distribution business unit provides comprehensive logistics services and warehousing solutions utilizing a global network of distribution centers, innovative technology and supply chain expertise to manage the flow of goods from receiving to storage and order processing to shipment.
Job Summary:
This position coordinates and manages the day-to-day activities associated with carrier performance. He/She analyzes and coordinates high dollar customer requests for quote (RFQ) among carriers. This position supervises specialists within the department.
Responsibilities:
Develops performance metrics to manage carrier performance.
Generates and distributes operational, financial, and network performance reports to ensure UPS meets operational objectives.
Maintains reporting systems to support UPS goals.
Provides carrier contract administration support, including validating negotiated buy rates, maintaining current and accurate contracts, ensuring amended contracts are loaded into freight payment and network management systems, confirming compliance with security procedures and coordinating carrier selection activities.
Conducts operational process development and compliance, including process improvement to decrease unit costs and improve productivity, multi-modal solutions to improve service and compliance, and performance metrics to manage and meet hazardous material requirements.
Provides cost and pricing information, including system updates with buy rates, customer and lane margin analyses, multi-modal optimization, and third-party procurement application tools.
Qualifications:
Bachelor's Degree or International equivalent - Preferred
Working knowledge of Microsoft Office Excel - Preferred
Additional Criteria:
Job Grade: 20D
This is not a remote position. Must be currently located in the same geographic location as the job or willing to self-relocate – Required.
Last day to apply is Monday, May/4/2026 at 11:59 pm
Employee Type:
PermanentUPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Other Criteria:
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Basic Qualifications:
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
Pay Range:
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $73.620,00/year to $119.640,00/year. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate’s work experience. Hired applicants are offered annual short-term and/or long-term incentive compensation programs, subject to applicable eligibility requirements. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. The company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law, and Discounted Employee Stock Purchase Program.
