Travel Planner Specialist
We are Strata!
Imagine being part of a fast and exciting brand experience agency whose clients include specialists in new technology, creators of some of the most stunning electric vehicles on the planet, financial institutions, and global leaders in pharmaceutical solutions. As an agency, we elevate these brands and make them heard through immersive and memorable virtual and face 2 face experiences.
As a people-first business, we encourage ambition, support and reward. We’re always listening and open to your ideas, just as we do with our clients.
Our name? It’s Strata, an agency on a mission to be the very best. This means we always want to hear from the very best creative and intelligent souls who genuinely believe that every moment matters.
Job Overview
The Travel Planner Specialist designs and coordinates tailored travel and event arrangements, managing logistics, suppliers, budgets, and client communication to deliver seamless, high-quality travel experiences from planning through execution.
Responsibilities
Liaising with travel suppliers and key client contacts
Managing delegates, including post-event reporting
Managing event registrations
Preparing event reports for clients and the production team
Creating joining instructions (distributed via the registration system)
Creating and testing email communications, joining instructions, invitations, etc. and monitoring event registration inboxes and actioning responses
Responding to ad hoc client press requests/enquiries, manning event hotlines, and answering queries
Collating and updating detailed registration reports for clients
Preparing all on-site event reports
Creating rooming lists, flight manifests, transfer manifests, etc.
Undertaking occasional international travel (TBC)
Data management and reporting
Client-facing responsibilities, including site visits, menu tastings, and on-site management
Managing and maintaining event registration websites
Producing and distributing communications such as invitations, joining instructions, and personalised itineraries
Preparing welcome pack materials
Managing ground transport, including airport and VIP transfers
Managing accommodation
UK-based venue sourcing, negotiation, and contracts
Managing budgets, payments, POs and invoicing
Managing events on-site, including overseeing operational teams, DMCs, venues, air travel, ground arrangements, and transfers
Creating budgets and handling invoicing
