Technical Client Manager - Digital Consultancy
Step into a senior consulting role where your technical expertise is valued, your perspective influences decisions and your work shapes how digital performance is delivered for a diverse client portfolio.
We represent a leading independent digital consultancy known for solving complex challenges across performance media, analytics and marketing technology. The team works with organisations who value clear thinking, transparency and a technically grounded approach to decision making.
This is a consultancy that earns its reputation through depth, not volume. The work is varied, the problems are interesting and experts are trusted to be in the room.
The Company
Our client partners with brands, independent agencies and enterprise teams to improve how they measure, activate and optimise digital performance. Their independence allows them to advise without agenda, build solutions that align to client needs and collaborate in ways that traditional models rarely enable.
With a team of over 20 specialists across Sydney and Melbourne, the culture is built around curiosity, technical excellence and continuous development. People are encouraged to broaden beyond their core channel and contribute to work that spans performance, analytics and marketing technology.
If you enjoy working with smart people who care about the detail and deliver with clarity, you will feel at home here.
The Opportunity
Reporting into senior consulting leadership, you will take ownership of delivery, communication and technical engagement across a portfolio of clients. You will work alongside the relationship lead, ensuring projects progress with momentum and that clients feel informed, supported and confident in the direction of travel.
The role blends solution shaping, stakeholder engagement and structured project management. It is hands on enough to stay close to the work, and senior enough to influence how it is approached.
Key Responsibilities
Own day to day delivery across performance, analytics and marketing technology projects
Act as the primary technical point of contact during active engagements
Lead WIPs, maintain structured documentation and manage delivery cadence
Diagnose challenges and engage the appropriate internal specialists to resolve them
Translate complex technical issues into clear, actionable plans for clients
Shape forward looking updates and quarterly priorities aligned to client goals
Prepare client facing presentations and value based progress updates
You are confident responding in real time where possible, rather than acting purely as a conduit to others
This role is for you if
You want to move beyond pure execution into a consulting role with real delivery ownership
You thrive working with subject matter experts and contributing your own perspective
You want influence without layers and the space to shape how work is delivered
This role may not suit you if
You prefer to operate solely as an account manager without technical involvement
You are seeking to stay specialised in a single channel
You are most comfortable in highly structured, process heavy environments
About You
5+ years in performance media, programmatic, analytics or related technical digital roles
Strong grasp of how platforms and data connect across the marketing technology environment
Capable of discussing delivery challenges with confidence, not just managing escalations.
Proven experience leading projects, WIPs and multi stakeholder workflows
Commercially minded, with the ability to articulate value, not just activity
What’s on Offer
Hybrid flexibility, with a home office stipend.
Up to $5k per year in training and certifications
A flat, collaborative structure where your input is valued and your voice is heard.
Unique cultural initiatives - wellness sessions, team challenges, annual retreats, and a highly engaged peer group.
Exposure to top-tier clients and projects that shape the future of digital media.
If you’re ready to apply what you know, expand what you can do and shape meaningful outcomes for clients who value clarity, we’d love to hear from you.
At Fulcrum, we celebrate diversity and know that differences help us thrive. We are committed to inclusion and equal opportunities at every stage of the recruitment process. Imposter syndrome can sometimes hold people back - if this role excites you, we encourage you to apply.
