Team Coordinator

As a Team Coordinator, you’ll be a trusted guide and mentor to a group of consultants, helping them unlock their  potential and navigate their career paths. You’ll combine your technical expertise with people leadership to create  a thriving, motivated, and high-performing team.  What You'll Be Doing:  • Lead regular 1-on-1 mentorship and coaching sessions to support individual growth, address challenges,  and inspire progress.  • Partner with team members to create personalized career development plans and guide them toward  key milestones.  • Identify high-potential talent and actively advocate for promotions and next-step opportunities.  • Deliver clear, meaningful performance feedback that builds confidence and drives continuous  improvement.  • Model and promote core values through everyday actions, fostering a positive, inclusive, and high-trust  team culture.  • Drive engagement and motivation by building strong relationships and a sense of team spirit through  authentic leadership.  • Act as a change advocate, supporting the team through transformation initiatives and adoption of AI powered solutions.  • Communicate and cascade organizational updates to ensure clarity, alignment, and shared direction  across the team.  • Serve as a primary point of contact for technical guidance and problem-solving in complex project  situations.  • Provide hands-on support for specific use cases and help align processes to enable smoother, more  efficient delivery.  • Ensure effective team operations by reviewing and approving timesheets and time-off requests.  • Manage and update skill profiles to reflect evolving capabilities and business needs.  What We’re Looking For:   • Demonstrates a solid understanding of the customer’s business and how IT contributes to effective  service delivery.  • Strong communication and negotiation skills.   • Possesses strong knowledge and hands-on experience in contract and supplier management.   • Interacts effectively with stakeholders at all levels within both the customer’s organization and the IT  provider.   • Maintains strong technical understanding and translates technical requirements into clear business  concepts—and vice versa.   • Thinks innovatively about service quality and identifies ways to improve it within organizational  constraints (resources, budget, legal, etc.).   • Excels in problem-solving, thriving in complex situations and bringing clarity to challenges.