Team Coordinator

Team Coordinator – Empowering Growth & Technical Leadership   Are you a technically-minded professional who thrives on mentoring others and driving team success? Join us as a Team Coordinator, where your leadership will shape careers, foster innovation, and elevate project outcomes. This is not just a coordination role—it's a chance to be a catalyst for growth, engagement, and transformation.   🚀 Key Responsibilities As a Team Coordinator, you’ll be a trusted guide and mentor to a group of consultants, helping them unlock their potential and navigate their career paths. You’ll combine your technical expertise with people leadership to create a thriving, motivated, and high-performing team.   👥 People Leadership & Development •            Mentorship & Coaching: Lead regular 1-on-1 sessions to support growth, solve challenges, and inspire progress. •            Career Development: Co-create personalized development plans and help team members reach their next milestones. •            Promotion Advocacy: Identify and champion talent ready for the next step. •            Performance Feedback: Summarize and deliver meaningful feedback that drives improvement and confidence. •            Culture Champion: Embody and promote our core values through your actions, fostering a positive and inclusive team culture. •            Engagement Driver: Spark motivation and build strong team spirit through authentic leadership and support.   🔄 Change & Transformation Leadership •            Be a change advocate, helping the team embrace transformation initiatives and AI-powered solutions. •            Cascade key organizational updates and ensure alignment across the team.   🧩 Project & Technical Support •            Be the go-to person for technical guidance and problem-solving in complex project scenarios. •            Provide hands-on support for specific use cases and help align processes for smoother delivery. •            Negotiate Service Level Agreements and ensuring that these are met. •            Make sure that all IT Service Management processes, Operational Level Agreements and Underpinning Contracts are appropriate for the agreed service level targets. •            Closely monitor and reports on service levels. •            Handle major escalations globally as single point of contact and subject matter expert for respective business applications and provides technical and management updates to stakeholders. •            Analyze and review performance results against OLAs/ SLAs criteria and KPIs defined to measure quality of service   ________________________________________ 🎯 Requirements • Good understanding of the Customer's business and how IT contributes to the delivery of service • Has excellent communication and negotiation skills • Strong knowledge and experience of contract/supplier manage • Able to interact successfully with all levels of the Customer and IT Provider organization • Has a good technical understanding and an ability to translate technical requirements and specifications into easily understood business concepts and vice versa • Innovative in respect of service quality and ways in which it can be improved within the bounds of the organization’s limits (resource, budgetary, legal etc.) •            Problem-Solving Ability: You thrive in complex situations and bring clarity to challenges. ________________________________________ 💡 Why This Role Stands Out This is a high-impact leadership role where you’ll shape careers, drive innovation, and be a key player in our transformation journey. You won’t just manage tasks—you’ll lead people, solve problems, and build the future.