Compliance Officer and MLRO, Singapore
About Us
We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fueling local economies, and changing how millions access financial services.
Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.
We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.
Here’s a little more:
Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)
Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more
Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission
Truly global team - 250+ people, 50+ nationalities, 50+ languages
Guided by our values - ownership, impact, humility, and heart - in deed, not just word
The Role
We’re seeking a Compliance Officer and MLRO (CO/MLRO) with 5+ years of experience to support our MPI licensing process and establish compliance operations for Taptap Send in Singapore.
The role is based in Singapore, so you must either be currently based there, or willing to relocate.
Responsibilities
Support the MPI licensing process in Singapore, including preparation and review of application materials, liaison with regulators, and coordination with external counsel and advisors.
Set up local compliance operations and establish an effective compliance framework aligned with Taptap Send Group’s standards.
Ensure compliance with all applicable Singapore laws and regulations, including the Payment Services Act (PSA), MAS Notices on AML/CFT, and all relevant MAS guidelines.
Manage and coordinate regulatory reporting to MAS, ensuring timely and accurate submissions and proactive communication of material changes.
Develop, maintain, and update policies and procedures tailored to Singapore operations unde the PSA.
Conduct compliance testing and monitoring, ensuring prompt remediation of identified issues.
Prepare internal compliance reports for management and the board.
Report suspicious transactions to the Singapore Financial Intelligence Unit (STRO), in accordance with legal requirements.
Oversee CDD/KYC/EDD on new customers, partners, and products.
Collaborate with Group Compliance and internal audit teams to strengthen controls and ensure consistency with global standards.
Requirements
Strong understanding of Singapore AML/CFT regulations, including the Payment Services Act (PSA), MAS AML/CFT Notices and all relevant MAS guidelines.
5+ years of experience in compliance within a fintech regulated by MAS.
Experience managing regulatory engagements, ideally leading licensing projects.
Knowledge of cross-border payments is a strong plus.
Experience with compliance technology tools (e.g. transaction monitoring, sanctions screening, KYC platforms, etc.).
A proactive, solution-oriented mindset and the ability to build processes from scratch.
Excellent communication skills and stakeholder management experience.
ACAMS, ICA, or equivalent qualification preferred.
Taptap Values
Impact first
Team next
Accept reality
Propose solutions
Win with grit
Be proactively candid, with yourself and others
Love the particular
Own it
Create positive energy
Maybe, even have fun
Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.
If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.
Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.
