Talent Management Specialist
Talent Management Specialist
Luton & London | Permanent | Guidant Global
Join us as a Talent Management Specialist and play a pivotal role in delivering an exceptional experience to a 700‑strong contractor community. If you’re energised by people, fast‑paced environments, and solving problems with empathy and confidence, this role places you at the heart of an engaging, service‑led programme.
A requirement for Security Clearance is part of the role
What you’ll do
Run our Customer/Hello Hub, owning contractor queries from first contact through to resolution.
Keep communication flowing through regular engagement calls, pre‑starter check‑ins, and ongoing wellbeing support.
Produce clear MI that highlights volumes, trends, and SLA performance.
Support onboarding, offboarding, surveys, focus groups, and monthly communications.
Champion inclusion, safety, and the Virtuoso Way across the contractor community.