SVP, Group Account Director
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About the Role
***Candidate must reside within a 60-minute commute of Chicago***
As a SVP, Group Account Director, you will act as the executive lead for one of our most strategically important client relationships. This role sits at the intersection of enterprise client partnership, commercial growth, operational leadership, and creative production excellence. You’ll oversee a high-performing account, with major clients based in Chicago and vertical within a regional creative production ecosystem, acting as a trusted advisor to senior client stakeholders while driving innovation, margin growth, and long-term value. You’ll lead a cross-functional team that includes account, creative, and operational talent, and ensure every facet of the relationship, from day-to-day delivery to long-term transformation, is world-class. You will be expected to set and execute a strategic growth agenda, penetrate new business units, and expand our footprint across business units, capabilities, and deliverables. Internally, you'll serve as a senior operator, designing and evolving workflows, scaling AI-powered efficiencies, and partnering with executive leadership to shape the future of how we deliver.
Now, about the opportunity: The Monks SVP Group Account Director maintains agency relationships in a fast-paced, evolving environment. Nimbleness and collaboration is the name of the game. Our approach fosters collaboration not only internally but also with our clients and other agency partners.
This is a role for a strategic and growth-minded professional with the industry know-how and rapport to simply get things done. If you’re an experienced go-getter who just gets clients and seeks out new opportunities to create impactful work, then gets down to the essentials.
Responsibilities:
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- Own the client relationship including the fiscal health and overall growth.
- Identify new opportunities within current client relationships, understand the full breadth of Monks’ capabilities and how to orchestrate compelling solutions for expansion and varying client needs.
- Become a trusted partner, understanding clients’ business challenges and be able to articulate strategies to address those needs
- Collaborate with your subject matter expert colleagues to produce great work.
- Set and manage processes related to account operations including finance, resourcing, forecasting, and client business reporting
- Drive organic growth by expanding into new departments, channels, and services.
- Lead commercial negotiations and pricing strategy in partnership with finance and legal.
- Represent the agency in executive-level meetings, QBRs, and joint business planning sessions.
- Lead production forecasting, resourcing strategy, and capacity planning in partnership with studio and operations leads.
- Drive adoption of AI-powered tools and platforms to unlock production speed, cost savings, and content personalization at scale.
- Continuously refine and enforce scalable Ways of Working that maximize operational efficiency without compromising creativity.
Commercial & Strategic Growth
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- Set and deliver against revenue growth targets, margin optimization goals, and operational KPIs.
- Shape proposals for new client engagements and cross-sell opportunities.
- Identify and capitalize on upsell opportunities across the account.
Creative Production Oversight
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- Lead large-scale, multi-format creative production programs, ensuring alignment with brand, channel, and business priorities.
- Champion creative excellence while balancing speed, scalability, and cost-efficiency.
- Act as executive sponsor for key programs and campaign launches, ensuring integration across creative, production, and delivery.
People & Culture
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- Lead and mentor a team of senior account directors, fostering an environment of accountability, empowerment, and creativity.
- Serve as a cultural ambassador, upholding the values of our collective, inspiring your teams, and driving collaboration across regions and functions.
- Support succession planning and talent development to build a sustainable leadership pipeline.
About You
The essentials:
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- 15+ years of increasing levels of responsibility in marketing leadership positions at agencies and/or client organizations.
- Minimum of two to three years agency experience within the last ten years of employment.
- Leadership skills that inspire others to want to work with and for you.
- Proven track record of managing and growing multi-million dollar global accounts.
- Outstanding communication and presentation skills that ensure our message is always clear and compelling to our client partners.
- Multi-channel digital-first client campaign experience.
- Experience managing direct reports.
- Operationally minded and comfortable designing systems that scale across regions and capabilities.
- Experience with CPG brand(s) is preferred but not required.
Success in This Role is Measured By
- Client satisfaction and long-term partnership health
- Revenue growth and profitability
- Client penetration across new business units, channels, and services
- Operational efficiency and production scalability
- Team engagement and development
- Innovation and successful adoption of AI-driven transformation
#LI-KW1
#LI-Remote
At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.
What We Offer
Benefits
- Excellent, full coverage medical, dental, and vision insurance - more about our coverage here!
- Generous PTO and 15 company-wide holidays
- 401k with company contribution
- Paid parental leave
- Work-life balance with an emphasis on personal well-being
- Career growth in a disruptor space & entrepreneurial opportunities within the Monks network
- A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more!
- Authentic commitment to DEI efforts and sustainable growth. (Why Sir Martin Sorrell signed The Climate Pledge here!)
This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.
Monks has provided a compensation range that represents its good faith estimate of what Monks may pay for the position at the time of posting. Monks may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on job-related factors, but not based on a candidate’s sex or any other protected status.
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
