Supervisor Shop in shop Madrid 40h (f/m/x)

HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 19,000 employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion!

Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are tailor-made for you!

At HUGO BOSS, we are looking for a Supervisor with high potential and strong ambition to take on greater challenges within the retail environment.

The selected candidate will join a shop-in-shop project in Madrid at “El Corte Inglés”, in a location that will be communicated soon. We are looking for someone who wants to take a step forward in their career, lead teams and actively contribute to business growth, while always maintaining the standards of excellence and premium experience that define BOSS.

We particularly value internal HUGO BOSS talent who wish to continue developing and growing within the company.

• Permanent contract
• 40 hours per week

Experience

• Previous experience as a Supervisor or in a similar position of responsibility in Retail.
• Experience in Premium or Luxury Retail will be highly valued.
• Previous experience in shop-in-shop formats at “El Corte Inglés” will be a plus.

Skills and Competencies

• High level of English (B2–C1), with the ability to interact with international customers.
• Strong leadership skills, with the ability to inspire and mobilise teams.
• Strong customer and results orientation, with a clear focus on KPIs and performance indicators.
• High motivation to take on greater challenges and grow within the organisation.
• Strong organisational, planning and decision-making skills in dynamic environments.
• Residence in Madrid or willingness to relocate to the city.

Internal Growth

We especially value current HUGO BOSS employees who are looking for an opportunity for development and professional growth.

What you can expect:

In your role as a Supervisor, you act as an inspirational role model in supervising the team members on the sales floor in the KPI achievement with a tireless drive to deliver excellent customer service.

• Detailed daily reports from the store.
• Daily email check.
• Shift and vacation management.
• Store opening daily.
• Microsoft Office 365 experience.
• Supervise, assist and motivate team members on the sales floor to achieve individual and location’s performance targets and KPIs
• Support the management team in implementing action plans to achieve short and long-term targets
• Coaching, developing and training team members to continuously improve product and selling skills
• Implement and maintain a customer centric mindset to build a loyal customer base
• Drive the use of all available tools and ensure procedures are executed and policies followed
• Build and maintain awareness of our competitors and local markets by sharing any relevant findings with your Area Manager and retail team

Your profile:

• FP2 administrative studies.
• Good level of English C1 - Advantage.
• Previous experience in a similar management role within a fashion and lifestyle retail environment
• Passionate in leading, motivating and training team members through active supervision
• Ability to be flexible and adaptable to the need of the business
• Demonstrate strong commercial acumen and brand knowledge
• Willingness to constantly learn & develop
• Excellent communication skills at all levels, both written and verbal
• Experience in networking & building relationships

Your benefits:

What we offer

• The opportunity to be part of a strategic shop-in-shop project for the BOSS brand.
• The possibility of internal growth and development within HUGO BOSS, supported by training and coaching programs.
• A premium, professional, and demanding work environment where leadership and initiative play a key role.
• A competitive compensation package, aligned with the level of responsibility and the experience provided.
• Sales commissions and other attractive benefits.

We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person’s authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.

Do you feel it’s time for a new challenge at HUGO BOSS? If so, we look forward telling you all about this job opportunity in a personal conversation.