Supervisor, New Patient Department

What Patient Concierge contributes to Cardinal HealthPractice Operations Management oversees the business and administrative operations of a medical practice.Responsibilities Supervise new patient department - Responsible for the supervision of staff including scheduling, monitoring productivity standards, providing training to staff as neededEnsure staff are scheduling new patient appointments in a timely and efficient mannerEnhance the patient experience by providing efficient and courteous service to all guests, clients, and staff, with optimal customer serviceContribute positively to the team approach and culture of the CenterEnsure technical and clerical aspects of patient coordination are best in classWork with management team towards a common goal including actively engaging in Center growth and marketing strategies, clinical care and quality improvement opportunitiesProvide backup support to the center when Operations Manager is not on-siteQualifications3+ years of Medical Office experience requiredPrevious experience working in a lead or supervisor roleComplete understanding of referrals, authorizations, medical records and patient scheduling requiredDemonstrated ability to identify problems, research, and make recommendations to resolve issuesExcellent oral and written communicationAbility to multi-task and promote teamworkWhat is expected of you and others at this levelCoordinates and supervises the daily activities of operations or business staffAdministers and exercises policies and proceduresEnsures employees operate within guidelinesDecisions have a direct impact to work unit operations and customersFrequently interacts with subordinates, customers, and peer groups at various management levelsInteractions normally involve information exchange and basic problem resolutionLocationcCARE San Marcos838 Nordahl RdSan Marcos, CA 92069Anticipated salary range: $75,600 - $97,110Bonus eligible: NoBenefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.Medical, dental and vision coveragePaid time off planHealth savings account (HSA)401k savings planAccess to wages before pay day with myFlexPayFlexible spending accounts (FSAs)Short- and long-term disability coverageWork-Life resourcesPaid parental leaveHealthy lifestyle programsApplication window anticipated to close: 6/15/2026 *if interested in opportunity, please submit application as soon as possible.The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.To read and review this privacy notice click here