Supervisor, Housekeeping
Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.
As a Housekeeping Supervisor, you’re the champion of clean, cozy, and safe spaces that make every guest feel truly at home. You’ll lead a dynamic and diverse team, providing hands-on training, coaching, and support to ensure excellence in every room. With a sharp eye for detail and a heart for hospitality, you help uphold safety standards while assisting guests with warmth and professionalism.
As a Housekeeping Supervisor, you’re the champion of clean, cozy, and safe spaces that make every guest feel truly at home. You’ll lead a dynamic and diverse team, providing hands-on training, coaching, and support to ensure excellence in every room. With a sharp eye for detail and a heart for hospitality, you help uphold safety standards while assisting guests with warmth and professionalism.
RESPONSIBILITIES
- Training, coaching, rewarding, and disciplining all employees on aspects of the job.
- Prepare housekeeping paperwork and divide/assign rooms to room attendants evenly.
- Radio and phone communications with all hotel staff on any safety or service concerns.
- Daily inspection of guest rooms and employee housing for quality assurance.
- Update housekeeping logs throughout the resort and assuring the proper storage of chemicals and cleaning products.
- Interact and communicate with guests, providing property-specific and local information, answering questions, and communicating concerns to a supervisor, creating memorable moments for our guests.
REQUIREMENTS
- Must pass a pre-employment background check.
- Minimum age of 18 years is required to reside in company housing, where available.
- Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).
KNOWLEDGE, SKILLS, & ABILITIES
- Ability to organize and prioritize work, and maintain attention to time constraints, while working in a team or group environment.
- Ability to work in a fast-paced environment with multiple tasks and external influences.
- Ability to work independently with minimal supervision while achieving daily goals.
- Ability to support and comply with company policies, procedures, and guidelines including support and comply with company health and safety standards.
- Ability to stand/walk/work on feet for a minimum of 8 hours per day.
Benefits
- Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
- Reward for Referral Program
- Experience – Of a lifetime!
- Rewards & Incentives
- Community Service
- Employee Activities
- Professional Growth
HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.
