Student Intern, Digital Adoption and Communication
Site: Mass General Brigham Incorporated
Digital Intern, Adoption & Communications Workplace Productivity
-June Start Date Available
-Monday through Friday Hybrid working model required
-Onsite Assembly Row Somerville weekly every Wednesday
-Remote workdays require stable, secure, quiet, compliant workstation
The Opportunity
Join our dynamic Adoption team as a Digital Adoption & Communication Intern, where you’ll play a vital role in increasing user adoption and proficiency of Microsoft 365 Apps & Services across MGB. This internship offers hands-on experience in internal communications, digital processes, and user engagement within a collaborative environment.
Mass General Brigham Digital, an organization focused on driving digital innovation and research within the Mass General Brigham healthcare system. It encompasses various initiatives and teams that leverage technology to advance healthcare, including research computing, digital health innovation, and clinical research related to artificial intelligence.
The Student Intern receives academic credit in accordance with school and internship guidelines. The MGB internship program provides hands-on professional learning experiences specific to the department.
• Professional Learning: Provides experience and exposure to meaningful work, enabling intern to apply classroom knowledge to real-world situations.
• Skills Acquisition: Supports development of industry-specific and transferable skills such as project management, communication, and problem-solving.
• Networking: Provides opportunities to connect with professionals within the digital / technology field, within MGB and outside networks, building relationships that can assist with career development.
• Career Exploration: Provides real time experience to explore if a particular field or position aligns with long-term career aspirations.
• Organizational Insight: Provide a deeper understanding of MGB culture, including its trends, challenges, and opportunities.Hybrid335 Revolution Drive0Per DiemDay (United States of America)0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Join MGB Digital this Summer!Digital Intern, Adoption & Communications Workplace Productivity
-June Start Date Available
-Monday through Friday Hybrid working model required
-Onsite Assembly Row Somerville weekly every Wednesday
-Remote workdays require stable, secure, quiet, compliant workstation
The Opportunity
Join our dynamic Adoption team as a Digital Adoption & Communication Intern, where you’ll play a vital role in increasing user adoption and proficiency of Microsoft 365 Apps & Services across MGB. This internship offers hands-on experience in internal communications, digital processes, and user engagement within a collaborative environment.
Mass General Brigham Digital, an organization focused on driving digital innovation and research within the Mass General Brigham healthcare system. It encompasses various initiatives and teams that leverage technology to advance healthcare, including research computing, digital health innovation, and clinical research related to artificial intelligence.
The Student Intern receives academic credit in accordance with school and internship guidelines. The MGB internship program provides hands-on professional learning experiences specific to the department.
• Professional Learning: Provides experience and exposure to meaningful work, enabling intern to apply classroom knowledge to real-world situations.
• Skills Acquisition: Supports development of industry-specific and transferable skills such as project management, communication, and problem-solving.
• Networking: Provides opportunities to connect with professionals within the digital / technology field, within MGB and outside networks, building relationships that can assist with career development.
• Career Exploration: Provides real time experience to explore if a particular field or position aligns with long-term career aspirations.
• Organizational Insight: Provide a deeper understanding of MGB culture, including its trends, challenges, and opportunities.
Qualifications
Skills for Success and Requirements
- High School Diploma or Equivalent required
- Currently enrolled in educational college program. Enrolled in undergraduate or graduate program, required
- Relevant field of study highly preferred
- Exceptional time management, prioritization and organization abilities
- Exceptional verbal and written communication skills
- Ability to work well in a fast-paced environment and pivot within scope for business needs
- Ability to work in a team environment and autonomously to take initiative and common goals
Student Intern duties
- Contribute to content creation by conducting research, sourcing and editing images, and formatting articles for user-facing resources.
- Review and update digital resources to ensure accuracy and relevance.
- Track and analyze article performance on high-traffic internal platforms to inform strategic content decisions.
- Support change management initiatives by researching and testing new feature updates for Microsoft 365 apps, including generative AI tools like Microsoft Copilot.
- Copyedit articles, presentations, and communications to maintain high standards of clarity and consistency.
- Monitor and support user communities, respond to queries, and track requests to enhance user experience.
- Ability to work independently and collaboratively in a fast-paced environment.
Additional Job Details (if applicable)
Working Model Requirements
- Goal: June Start Date for internship
- M-F Hybrid working model required
- Onsite Assembly Row Somerville weekly every Wednesday
- Remote workdays require stable, secure, quiet, compliant work station
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$17.71 - $25.28/Hourly
Grade
2
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
