Student Financial Aid (SFA) Buckeye Link Consultant
Screen reader users may encounter difficulty with this site. For assistance with applying, please contact [email protected]. If you have questions while submitting an application, please review these frequently asked questions.
Current Employees and Students:
If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process.
Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:
Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.
Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.
Job Title:
Student Financial Aid (SFA) Buckeye Link ConsultantDepartment:
Strategic Enrollment | Financial AidJob Description
The Buckeye Link Consultant for Student Financial Aid (SFA) within the Office of Strategic Enrollment Management (OSEM) will support both Student Financial Aid and Buckeye Link by serving as a high level resource on student financial aid issues for staff, especially those in Buckeye Link. Provides third level tier support within Buckeye Link for escalated cases with student accounts. Works closely with Buckeye Link to research and resolve complex cases. Assists Buckeye Link staff with providing in depth counseling to students and families on financial aid issues. Empowered to make decisions in cases involving professional judgment to provide students with additional financial aid resources. Maintains thorough knowledge of SFA policies and procedures and works closely with Buckeye Link staff to assist with their understanding of these policies and procedures. Serves as the liaison between SFA and Buckeye Link staff to ensure that both areas area aware of the impacts of processes, decisions and communications on the respective offices as well as students. Assists with processing including verification, awarding and appeals. Assists with identifying training needs and delivery. Serves as the subject matter expert for training and reinforces training with Buckeye Link staff. Provides updates and communications to Buckeye Link regarding financial aid information. Resolves and/or provides support with difficult referral cases (including those from the President's Office, Vice President's Office, etc). Serves on task forces and committees. This position is located in Student Financial Aid, but will spend a portion of their time in Buckeye Link. Maintains confidentially of sensitive documents and issues. Performs other duties and projects as assigned.
Education/Experience
Required: Bachelor's degree or equivalent combination of education and experience. 6+ years of relevant experience is required. Student Financial Aid and/or Buckeye Link experience is required.
Desired: 8-12 years of relevant experience preferred. 3-5 years of progressive work experience in student financial aid highly desired. Knowledge of federal, state, and OSU regulations, policies and procedures. Consistently demonstrated excellent professional judgment. Experience at a large university setting is preferred.
Additional Information:
Please submit a cover letter and resume with your application.
Salary range for this position is $51,500 – $52,500. The offer for this position will fall within this range based on internal equity, unit’s available budget, and the candidate’s qualifications.
Career Roadmap
Function: Academic Administration
Sub-Function: Student Financial Aid
Career Band: Individual Contributor - Specialized
Job Level: S4 Consultant
Location:
Student Academic Services (0160)Position Type:
RegularScheduled Hours:
40Shift:
First ShiftFinal candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.
Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.
The university is an equal opportunity employer, including veterans and disability.
