Strategic Account Manager

Moog is a performance culture that empowers people to achieve great things. Our people enjoy solving interesting technical challenges in a culture where everyone trusts each other to do the right thing. For you, working with us can mean deeper job satisfaction, better rewards, and a great quality of life inside and outside of work.

Job Title:

Reporting To:

Work Schedule:

Moog’s Industrial Group is seeking a dynamic and experienced Senior Account Manager to drive business growth and support strategy across several of our top customers.  You will manage multiple technical proposals and drive internal cross-functional alignment to ensure high customer satisfaction.

As a Strategic Account Manager, you will report to the General Manager, Data Center Cooling and will have an onsite work schedule either in East Aurora, NY or in Murphy, NC.

As a Strategic Account Manager you will…

• Implement business strategies, large customer initiatives, and continuous business improvement practices.

• Act as the primary point of contact for all assigned customer-related inquiries and represent the voice of the customer within the facility.

• Promote greater customer satisfaction through value-based selling and value pricing practices.

• Create strategic engagement points with customers to generate profitable new business opportunities.

• Leverage technical aptitude to identify new opportunities, understand customer requirements, and provide effective solutions to practical challenges.

• Coordinate across functional disciplines to achieve order requirements in accordance with contract obligations, terms, and conditions.

• Provide continuous feedback to the customer on order status throughout the production cycle.

• Liaise internally to support in negotiating contract pricing, delivery, administrative requirements, and conditions ensuring compliance with Moog’s policies.

• Demonstrate creativity, initiative, and the ability to drive opportunities from concept to completion.

• Foster strong relationships across the enterprise with leaders and executives to strengthen Moog's position.

Key Challenges:

• Understanding Moog's wide customer base and its impact across the enterprise.

• Navigating the Data Center hyperscaler acquisition cycle.

• Managing complex contracts and technical products for diverse markets and geographies.

• Addressing multi-site, multi-product, and different business needs.

To be considered for Strategic Account Manager, you will need:

• Bachelor’s degree in business or engineering

• Minimum of five (5) years of experience in the B2B electromechanical industry.

• Minimum of seven (7) years of account management experience.

• Experience in the sale, design, or production of engineered components, subsystems, or systems.

• Demonstrated prospecting skills, with experience in selling to large global OEM customers preferred.

• Experience in facilitating change, planning and organizing, customer focus, and building successful teams.

• Ability to travel 20% of the time -  domestic and/or international.

• Preference is for this person to sit in East Aurora, NY or Murphy, NC, but open to remote for the right person.

How we care for you: 

• Financial Rewards: great compensation package, annual profit sharing, matching 401k and the ability to participate in Employee Stock Purchase Plan, Flexible Spending and Health Savings Accounts 

• Work/Life Balance: Flexible paid time off, holidays and parental leave program, relocation assistance 

• Health & Welfare: Comprehensive insurance coverage including medical, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages 

• Professional Skills Development: Tuition Assistance, mentorship and coaching opportunities, leadership development and other personal growth programs 

• Collaborative and Welcoming Workplace: Inclusive culture rooted in our values, enhanced by Employee Resource Groups, and team-building activities.

• Additional site-specific benefits may be offered

Salary Range Transparency:

Salary Range Disclaimer

The base salary range represents the low and high end of the Moog salary range for this position in the given work location. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range(s) listed is just one component of Moog's total compensation package for employees. Other rewards may include annual bonuses, employee stock purchase plan, an open paid time off policy, and many region-specific benefits. 

This position requires access to U.S. export-controlled information.

EOE/AA Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran 

Moog is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department via phone at 844-367-5787.

No unsolicited agency submittals please. Agency partners must be invited to participate in a search by our Talent Acquisition Team and have signed terms in place prior to any submittal. Absent compliance with these pre-conditions resumes submitted directly to any Moog Inc. employee or affiliate will not qualify for fee payment, and therefore become the property of Moog Inc.