Store Supervisor

Frozen Food Store Management

1. .Ensure proper stock rotation (FIFO/FEFO) especially for frozen and perishable items.
   1. Maintain temperature log records and hygiene standards.
   2. Check product quality, expiry dates, and packaging condition at the time of receiving.
   3. Coordinate with kitchen for smooth issuance and minimize wastage.
   4. Ensure compliance with food safety and HACCP guidelines.

Housekeeping (HK) Store Management

1. Maintain stock of linen, guest supplies, cleaning chemicals, and amenities.
2. Housekeeping (HK) Store Management
3. Ensure controlled issuance to avoid pilferage or misuse
4. Track linen movement and maintain linen discard records.
5. Monitor chemical usage and ensure safe storage.

Engineering Store Management

1. Maintain inventory of spare parts, tools, paints, electrical and plumbing materials.
2. Ensure proper tagging and tracking of high-value items
3. Maintain minimum stock levels for critical spare parts.
4. Coordinate with Chief Engineer for planned maintece material requirements

Documentation & Compliance

1. Maintain GRNs, DQ process, daily issue records, and stock ledgers
2. Sharing weekly inventory records with corporate/cluster purchase team & coordination
3. Ensure all entries are updated in inventory management system.
4. Assist during internal and external audits, Follow IHG brand standards and hotel SOPs.
5. Maintain cleanliness and organization of all store areas.
6. Daily submission of signed invoices to corporate/cluster purchase team

Team Coordination

1. Supervise store assistants with KST & F&B Team when required
2. Coordinate closely with Purchase, Kitchen, HK, and Engineering departments
3. Train staff on proper storage and inventory procedures

Key Skills & Competencies

1. Strong knowledge of inventory control procedures.
2. Understanding of frozen food storage standards.
3. Attention to detail and numerical accuracy.
4. Knowledge of food safety and hygiene standards.

What we need from you

• It s a physical role and you ll be on your feet most of the day, so fitness is important
• Strength with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects
• You ll might need to bend and kneel to complete some activities
• Literacy skills - reading, writing and basic maths skills
• Flexible attitude to shifts you may need to work nights, weekends and/or holidays

How do I deliver this We genuinely care about people, and we show this through living out our promise of True Hospitality each and every day. It s what connects every colleague in all IHG hotels.

• True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
• True Confidence : having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
• True Listening : focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
• True Responsiveness : is about providing guests with what they need, and doing so in a timely and caring manner  

   

   

Disclaimer:
The job location mentioned in this description is based on publicly available information or company headquarters. Candidates are advised to verify the exact job location directly with the employer before applying.