Store Manager
SPAR Fossa as part of the Foley Retail group is hiring a Store Manager to join their team.
OBJECTIVE
Ensure delivery of store targets (both sales & profitability) through the effective management of store operations and employees.
MANAGEMENT
The recruitment, training and development of all employees for store operations.
Rostering and general management of employees to ensure adequate cover within budgetary provisions.
Work to achieve Company goals for the store to ensure consistent customer service and competitiveness.
Manage the performance of the team utilising effective performance management techniques in line with legislation.
Continually communicate with Operations Manager, Assistant Store Manager and Retail Sales Team on objectives and store performance.
FINANCE
Setting budgets for the store
Generating and analysing financial reports, analysing same and reporting any discrepancies to Store Owner
Ensure overheads are controlled and minimised where appropriate
Ensure store sales are maximised
Ensure store margins are managed appropriately and profitability of store is maximised
OPERATIONS
Report to Operations Manager to ensure shop sales, margins and costs are managed effectively.
Ensure store standards are consistently improved in terms of housekeeping, merchandising, presentation and service
Work with Operations Manager and other Store Managers to Plan for market changes and demands as they arise
Ensure in-store promotions are managed appropriately
Ensure policies and procedures are implemented and managed within the store
Manage cash handling in line with company cash handling procedures and take action on any discrepancies that arise
Manage and Prepare Staff Rotas and approve staff hours in advance of weekly payroll.
Manage store merchandising ensuring appropriate “value” image is portrayed in line with company procedures
Accountable for ensuring consistently high levels of customer service
To ensure all customer complaints are dealt as appropriate manner and to take necessary action in implementing store improvements following customer complaints
STOCK MANAGEMENT
Ensure effective stock control procedures and systems are in place to minimise stock loss
Preparation for and management of stock take
Ensure effective food management and waste systems are implemented, managed and updated appropriately
Identify areas of stock leakage and ensure effective systems are in place to minimise stock loss (e.g. through pilferage, wastage, damages)
Ensure effective stock rotation and stock monitoring systems are in place and adhered to
Oversee ‘Live’ Stocks and Pricing as used throughout the Company’s stores
Oversee twice yearly external stocktakes instore
LEGISLATION & SECURITY
Take full care of Health and Safety of all employees and customers in store and ensure any risks are minimised, or where possible, eliminated
Ensure security of store and employees is maintained at all times and take action as required
Ensure secure store opening and closing procedures
Ensure store operates within relevant legislation in terms of employment, health and safety law, HACCP and consumer regulations
Ensure you are up to date on all aspects of Health & Safety legislation, HACCP, Labour Law and Consumer Legislation and take relevant actions that may arise out of changes in same
GENERAL
Meet targets as agreed
To undertake other additional duties as may be assigned by the Store Owner
