Sr. Game Operations Lead
团队介绍
Level Infinite 是腾讯旗下国际游戏业务品牌，致力为全球玩家带来充满乐趣、原汁原味的游戏体验，让玩家随时随地进入游戏世界；并通过打造包容、互通、便捷的玩家社区，促进分享交流。
Level Infinite为合作工作室提供一系列支持及服务，助力其释放产品潜能。
Level Infinite发行产品包括《PUBG MOBILE》、《Goddess of Victory: NIKKE 》《Honor of King》等热门游戏，并与合作工作室联手推出了来自Fatshark的《战锤40K：暗潮》、Funcom的《沙丘：觉醒》、Inflexion Studios的《夜莺》在内多款产品。
想进一步了解Level Infinite，请访问www.levelinfinite.com，并在Twitter、Facebook、Instagram和Youtube上关注我们的官方账号。
岗位职责
As the Senior Game Operations Manager, you will be responsible for overseeing the global operational strategy and execution for the game, ensuring successful launches and continuous optimization in target markets. You will work closely with cross-functional teams, including development team, marketing, technical, and customer support teams, to drive operational goals and enhance player experience and business growth.
Key Responsibilities
1. Game Operations Planning
- Develop and implement global operation strategies, including launch plans, in-game events, and user retention optimization.
- Analyze market trends and player behavior to provide actionable insights for game improvements.
2. Data Analysis & Optimization
- Monitor KPIs such as DAU, MAU, ARPU, etc., identify issues, and propose solutions.
- Generate regular operational reports to support data-driven decision-making for the management team.
3. Cross-Department Collaboration
- Work closely with production teams to ensure smooth game updates during Liveops and content optimization.
- Coordinate with marketing teams on regional campaigns and user acquisition strategies.
- Collaborate with technical teams to ensure server stability and timely resolution of technical issues.
4. Player Experience Management
- Gather player feedback and analyze user behavior to design improvement plans that enhance satisfaction.
- Manage critical player issues and emergency situations to maintain community harmony and brand reputation.
岗位要求
1. Education & Experience
- Bachelor’s degree or higher in Marketing, Game Design, C
